Good quality sunglasses at a great price. Couldn’t deliver from UK so took longer than expected. Customer service and communication was good.
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Leia as opiniões dos outros
Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... Ver mais
A empresa respondeu
I placed an order on the 20th August for a pre order sunglasses with roughly estimated delivery of 6-10 days. I have received the sunglasses today on the 15th sept, even though it took a while i can't... Ver mais
A empresa respondeu
Ordered a pair of Ray-Ban Jackie Ohh II, sourced from Urban Sunglasses at an excellent price in comparison to other sites. Very prompt postage and well packaged. Glasses are perfect. Absolutely del... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
Informações de contacto
22 Lintons Lane, KT17 1DD, Epsom, Reino Unido
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4,5
Excelente
213 opiniões
Pede aos clientes que escrevam opiniões
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Very happy with my sunglasses which…
Very happy with my sunglasses which were already competetively priced but with a discount code came in £20 cheaper than Sunglass Hut. Authentic product. Fast delivery too. I did read a couple of negative reviews but my experience was very good and I would buy again.
19 de fevereiro de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Helen,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Brilliant communication and service
11 de fevereiro de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Elsie,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Best prices around
I had been looking for these prada ones for a while and was pleased to find them at a competitive price here. They arrived well package in a nice box with all the accessories included.
Delivery was quick and free, which was a bonus. Overall, a very positive hoping experience.
22 de fevereiro de 2026
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Eleanor,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
good service
good service! the packaging was immaculate and shipping was so quick. everything was excellent. I got pair of Tom Ford this moment but I’ll be back to get for my wife…
24 de dezembro de 2025
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Customer,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great stuff
Cheaper than the high street shops and got here FAST. Was worred about fakes but these are real.
2 de janeiro de 2026
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Guy,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Issue resolved
After my sunglasses arrived I complained about the quality, the team were quick to resolve my issue. Sending me a new pair from another supplier which I was extremely happy with free of charge. The only reason for 4 star, is because I had to knock a point off for the 1st pair that arrived. Can’t fault their customer service! Thank you
6 de fevereiro de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Amie,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Avoid
I have recieved a very suspect pair of Tom ford sunglasses. The box is damaged and one of the arms is clearly misaligned. I suspect they are either seconds or fakes. I am currently awaiting a response from the company regarding how to return the item as despite a’14 day free returns policy’ how to achieve this is less than transparent. It all now feels a bit dodgy. From my current experience I would avoid in all honesty.
19 de fevereiro de 2026
Opinião espontânea
Great customer service
Great communication and service. Super fast delivery
Highly recommend
11 de fevereiro de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Mac,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Resposta da URBAN SUNGLASSES
Hi Dear Dylan,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Easy to us sit
Easy to us sit. Found what i wantd and paid with klarna. No issus at all. A++
2 de janeiro de 2026
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Dale,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great store
7 de fevereiro de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Vladimir,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I forgot to apply my discount when…
I forgot to apply my discount when placing the order, but the team was helpful and resolved it quickly over the phone. The time arrived on Thursday as expected. Overall a positive and straightforward experience.
14 de fevereiro de 2026
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Tom,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Fantastic sunglasses and Customer service
The sunglasses I ordered arrived and whilst I loved them, they came without a case or certificate of authenticity. I emailed Urban Sunglasses and they replied immediately.
They resolved the issue as soon as possible and apologised for the mistake. Fantastic customer service. Would therefore highly recommend.
Thanks
6 de fevereiro de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Nicola,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Awesome company to deal with
Awesome company to deal with. Minor stock issue but they over-delivered in what was promised. my Tom Fords are excellent!
31 de janeiro de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Adam,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I’ve purchased a pair of ran ban…
I’ve purchased a pair of ran ban glasses lately. Very pleased with the quality. Great price. Exactly as described on the web page.
Service was brilliant. Glasses arrived very promptly. Will definitely be purchasing more from urban sunglasses. 👍
7 de fevereiro de 2026
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Mark,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Next day delivery was spot on
Next day delivery was spot on. Boxed well and glasses fit me perfect. Will use them again!!
1 de janeiro de 2026
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Iain,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Resposta da URBAN SUNGLASSES
Hi Dear Carla,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
DO NOT TRUST
I received a pair of counterfeit sunglasses from this company. I contacted the company with overwhelming evidence they were fake, and at least they acknowledged immediately that they were 'defective', as they described it. The explanation I received was that "the product you received may have been mixed up with one of the items that had been previously returned to us". I questioned how the how they would avoid returning these sunglasses back into circulation to sell on, and was told that it would be put in the "defective products category" and returned to the seller, and that "our warehouse normally inspects every item, but occasionally such situations can occur." When asked to return the sunglasses in pristine condition though, I made it clear I would be returning them in a way they would no longer be able to be sold onto unsuspecting purchasers. Make of this story what you will. I thought I'd done my due diligence checking out reviews on here for this company but clearly, if an offer seems to good to be true, it probably is. If you want to delve deeper for yourself, go into the pages about returns etc and you'll see a lot of the information talks about a watch company instead. Incredibly disappointing and I'm exceptionally annoyed that had I not been particularly careful in checking, they could have happily taken a considerable amount of money from me for counterfeit sunglasses that also would run the risk of damaging my eyes.
23 de janeiro de 2026
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Toni,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
great service on time and very good…
great service on time and very good price thanks
25 de janeiro de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Lee,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
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