Urbnliving Opiniões 

Ordered 2x chest of drawers and 2x bedside tables, quality is beautiful and very reasonably priced. One drawer got damaged in transit and the customer service team was outstanding , they sent me a new replacement part straight away. They really put customers first, and are also very responsive.

Wrong item delivered, yet the Customer Services Rep made it as difficult as possible to return incorrect item and didn't seem to want to believe us. No idea if they will fully refund. Probably have to go through Amazon or Credit Card Company.

I ordered 3 shelves and they all came damaged and chipped. The only options provided were me pack them up and send them back then get a replacement or 15% refund which won’t even cover the cost of the paint to fix them. I asked if we could settle on 20% to cover the paint I was told no. Don’t bother poor quality and poor customer service

DO NOT ORDER FROM THIS COMPANY. I was sent the wrong colour of the item I ordered, I put it together anyway and it was extremely poor quality and broke whilst I was putting it together. I was only offered 15% refund for an item that I did not order that was also broken, and I had to pay to return the item. The customer service people were extremely rude and unprofessional, I ended up ordering a similar thing from somewhere else, cheaper and better quality. I wouldn’t have Urbn Living furniture in my home even if it was free.

Extremely poor service from Urbnliving.
I ordered a wardrobe and desk—only half the wardrobe arrived in the first week, despite the website stating it would be delivered in one box. The second half and the desk were lost in transit. After two weeks of chasing both Yodel and Urbnliving, they resent the items via express delivery. Five days later, the second half of the wardrobe arrived damaged, and the desk is still missing.
I was offered a refund for the missing and undelivered desk and 15% off the damaged wardrobe, but the overall experience was fragmented, stressful, and far below acceptable standards. Communication was poor, and I had to manage the situation with minimal support. I’m sharing this review so others are aware before ordering.

If I could give less stars I would! I spent £256.98 with them and booked the day off work for delivery for then to be told they had delivered earlier yet I have NOT received any of the items! They are now refusing to give me a refund so I am now out of pocket and no refund! I feel like I have been scammed DO NOT ORDER FROM THESE SELLERS

Delivery seems to escape this company, only delivered one box out of 2.
Rang their courier provider only to be told they dispatched one box, so on the phone to Urban living and they say something different which is bizarre to say the least.
And the best yet, they said it’s delivered but then retracted by saying it’s lost.

After what I can only say was a painful phone call, they will dispatch the second one in the next few days, asked about a refund and they said only when you get that box back to us, but the real killer is the phone call ended with “is that it?” No sorry no nothing.
First and last time using this company please avoid if you can.

IF I COULD GIVE NEGATIVE STARS I WOULD HAVE....Please don't buy anything from these people, items arrived with both boxes damaged, items inside damaged, the quality is so poor and the customer service non existent, item arrived with about 20 deflects, and took 4 hours to assemble, you only had to touch the product and it marked / scratched instantly, we tried to be Ammicable with them and keep the item, but after the poor customer services we gave up trying to help them

Great quality for a fantastic price

Wasnt sure if to buy here or not, but decided to try. Since I can only give a maximum of 5 stars, I "only" gave 5 stars. The service recieved was absolutely great, and delivery was bang on time (actually I think was early). Was easy to assemble and sturdy. Would use them again any time blindly.

Top quick and efficient is the only way to describe, the pink child’s bed, the table and chairs were exactly what we needed for pur grand daughters bedroom, matched perfectly and the quality is really excellent. Was really happy with the price and their customer service is top notch, will use again they have so many great products. Thank you !

I bought multiple items all delivered quickly. Assembly was a breeze and they all look wonderful.
Wife very happy, ordering more shortly.

Absolutely bang on. Got several pieces of furniture for house and was easy to assemble and decent quality for the price I paid. Good communication and fast delivery

Wardrobe set arrived pretty quickly andwas relatively easy to assemble.
I had a problem with one of the drawers and a quick chat sorted me
Out.
Would buy again from them

Order came really quick, thank u! Excellent value chairs! Super comfy and very stylish, get loads of compliments!

Really happy with this bookcase—sturdy, stylish, and simple to put together. Looks great and holds plenty of books. Highly recommend!

Just opened the parcel. Glue stuck all over table parts. Need to drill your own holes too. Very cheap. Waste of money

From start to finish this is the worst company I've ever used, you don't get to choose a delivery date and to make it more fun they don't even tell you a date either! The actual product I got was awful, every single part of it had some form of damage to it, customer service are useless and abusive liars, they won't help in any shape or form they'll offer collection but again who knows what day or what time it will be collected coz they won't tell you that.

Do not use this company, you'll regret it from the moment you part with your money!

Absolutely thieves. Do not buy anything from them. Their reviews are fake. I bought Chest Drawer (Minimalist Chest of 8 Drawers - 88.3x120x35cm) from them and it was one of the worst purchases I have done. Quality was bad. The wood was breaking while screwing the screws. I wish I didn't buy from them. Spend £20-£30 more and you can have excellent quality chest drawers. I left a review on their website and they deleted it. This is their reality. I can also send the screenshot of my order. Shameful and disgusting.

Great price, delivered on time and product exceeded my expectations. My daughter loves the wardrobe! Very happy customer