Braun-Clocks - US Opiniões 

215
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I never received the watch because this shipping company doesn't know how to do its job. They issued a refund, but I paid €65 and only got €55 back. They didn't refund the €10 shipping fee, even thoug... Ver mais

Classificada 5 em 5 estrelas

I have many small Braun analog clocks around the house and love them all, but when I decided to take a break from my cell phone, I decided I wanted a new digital alarm clock. This one is excellent. Th... Ver mais

Classificada 5 em 5 estrelas

Have owned Braun travel clocks for 40 years. When a new one was needed and discovered there were no local retailers (Hawaii), I went to the source and was able to select the desired model and despite... Ver mais

Classificada 4 em 5 estrelas

I love Braun clocks. They are always very accurate, especially for battery powered devices. This particular digital clock, is unfortunately very very dim. I had hoped to put it in my living room next... Ver mais

Informações sobre a empresa

  1. Fabricante de relógios
  2. também em
  3. Fabricante de relógios de pulso
  4. Relojoaria

Sobre Braun-Clocks - US

Escrito pela empresa

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

215 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as opiniões

(215)

22 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Making good

Braun design is remarkable and such a good value. Shipping is quicker than you might imagine.

24 de maio de 2022
Classificada 4 em 5 estrelas

I am very pleased with the Braun travel…

I am very pleased with the Braun travel alarm clock i purchased, however, it was needed because the prior Braun travel clock I bought (a different model) did not have a working alarm. Also, the $15 shipping charge seems high, but that may be because of international shipping anc customs clearance.

11 de maio de 2022
Classificada 4 em 5 estrelas

Small Braun Clock

The clock is very aesthetically pleasing and quite functional for my needs. The only improvement I see that Braun can do with these clocks is to add a second LED light to illuminate the face or make it back lit. Why? The single LED light at around the 5pm location does not illuminate the entire face very well.

7 de maio de 2022
Classificada 3 em 5 estrelas

I had expected a leather watch strap

I had expected a leather watch strap. Not a plastic watch strap with a thin leather coating.

6 de maio de 2022
logótipo da Braun-Clocks - US

Resposta da Braun-Clocks - US

Many thanks for your feedback.
The upper part of the strap is genuine leather. If you believe it is not the same as what you ordered, please kindly request to contact our support team and they will be happy to assist you further resolving thsi matter. Below is the direct link for the "contact us" page for your easy ref.
https://braun-clocks.com/pages/contact-us

Kind Regards

Classificada 5 em 5 estrelas

Braun clocks are wonderful

Braun clocks are wonderful: understated yet attractive modern design, practical and reliable. I only wish they were a bit more affordable. Service and speed of delivery is excellent and the website is great.

27 de abril de 2022
Classificada 1 em 5 estrelas

The clock stopped working after a few…

The clock stopped working after a few weeks. It would reset the time and temp randomly. I returned it to you at least 6 weeks ago and have never heard a response or gotten a replacement. Please advise.

1 de abril de 2022
logótipo da Braun-Clocks - US

Resposta da Braun-Clocks - US

Many thanks for your feedback and apologies for this inconvenience.
Having checked with our Service Dept, we received your clock on 16/03/22 and it is with our engineer for inspection.
I've passed your comments to our technical support team who will soon contact you with further update.
Our sincere apologies for this inconvenience.

Classificada 5 em 5 estrelas

BNO106

Great price and fast shipping for my watch. My bno106 watch is well made and the price was great(bought one for my son too). Met all my needs for a watch. Very easy to read!

24 de março de 2022
Classificada 5 em 5 estrelas

Beautiful design.

Received well packaged. Love the charging alarm clock, beautifully made. The wall clock was smaller and cheaper made than expected, but still a beautiful design. Why doesn’t US carry these products? Seems like they’d sell well here, except we only get the razors and such.

8 de março de 2022
Classificada 1 em 5 estrelas

Watch arrived broken, hassle with return shipping

I was very much looking forward to wearing this beautiful watch. But unfortunately, Braun is not set up to adequately serve customers overseas. If you are located outside the UK, I would not recommend purchasing from them online.

The watch arrived requiring a repair and it turns out Braun does not provide return shipping labels. Instead, they require you to mail the watch back yourself and cover only up to $15 of that shipment, which costs well over $100. The customer service representative was adamant that it shouldn't cost that much, but that's how much it costs. For such an expensive product, if they are going to send a broken product, they should provide a return mailing label.

The watch also required an adjustment of the band, for which the company recommended the same costly mailing procedure. It would have been much easier for them to include instructions for how to do it myself. To save myself the hassle, I took it to a local repair shop and paid out of pocket.

All in all, I'm surprised by the poor level of customer service from such a well known company and regret buying this watch in the first place.

4 de março de 2022
logótipo da Braun-Clocks - US

Resposta da Braun-Clocks - US

Many thanks for your feedback and sorry to hear that you are experiencing some technical issue with your watch. I've forwarded your comments to our technical team who will soon contact you to resolve this matter.
Once again apologies for this inconvenience.
Kind Regards

Classificada 1 em 5 estrelas

I Cannot Review an Item I Still Have Not Received!

I cannot tell you about the clock as I have not yet received it! When I wrote to inquire earlier this week, the only response received from Braun was that the USPS had not yet updated the delivery information. I am not at all happy with the time it is taking to receive the clock, nor the failure of Braun to contact the shipping partner directly and provide me with updated delivery information. If the package is not received by the end of the week, I will be canceling it!

23 de fevereiro de 2022
logótipo da Braun-Clocks - US

Resposta da Braun-Clocks - US

Many thanks for your feedback and very sorry to hear that you are still awaiting delivery of your order. I've liaised with our customer service team and also contacted Royal Mail for an update, and we were advised that the USPS have already scanned the receipt of the parcel and it is being prepared for delivery so we believe that you will soon receive delivery of your order. Usually all international postal deliveries are delivered within 7-10 working days but due to COVID restrictions and shortages of staff at custom checkpoints some deliveries are taking little longer then usual.
Should you have not received delivery by early next week please kindly email us and we will do our best to to resolve thsi for you ASAP.
Once again our sincere apologies for this inconvenience.

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