Purchased my Birthday present through USAGS and man the shipping was fast! It got to my house within a week of ordering. The packaging was great and they had a kit ive been looking for for awhile in s... Ver mais
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Leia as opiniões dos outros
Pro’s: -Always have great deals on models. -Items are always packaged with care. -Shipping is affordable, never outrageous. Con’s Amazon is a garbage delivery company. The shipping box, the m... Ver mais
This was my first order and the customer service was amazing, the shipping was fast, and everything was packaged very well. The price of everything was even better than the same items on Amazon, so th... Ver mais
i purchased a "Megaman X - Iris" Kotobukiya model kit". Website was easy to place order through, item shipped out quickly, and arrived promptly packaged safely with care. i am very satisfied with my p... Ver mais
Informações sobre a empresa
Escrito pela empresa
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Informações de contacto
Estados Unidos da América
- usagundamstore.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Whoever Michael is he did a good job…
Whoever Michael is he did a good job with packaging the item I bought.
package arrived in a timely fashion and…
package arrived in a timely fashion and in good condition
Received the Mystery Gift package 1…
Received the Mystery Gift package 1 with the perfect kit to reignite the passion. Along with the tools, and delivery time, pricing, I will be using them and HIGHLY suggest others too.. Can't wait for the next Mystery! Wish me luck!!
Shipping is always timely and i love…
Shipping is always timely and i love getting a sticker thrown into my order!
Have never had an issue with any orders…
Have never had an issue with any orders from USAGundam. No flaws, and great communication. Packaging has always been great as well.
Fast shipping and the product was very…
Fast shipping and the product was very well packaged.
Everything Arrived safely
Everything Arrived safely. So far, having a great time building my kit. Thank you~
HobbyZone Products!
Very happy to have another retailer to get HobbyZone products from.
The best Gundam store period!!
The best Gundam store period!!! Everything you need for the hobby, great deals and loyalty program!! Love the flat rate shipping!!! You guys rock!!! Love you guys!! Kramzaku_pr @ Instagram
I put in this order after some back and…
I put in this order after some back and forth messaging with Dee who was able to resolve an issue I had with some expired rewards points despite leaving a review to extend the rewards expiration date. Thanks again.
Pros and Cons of USA Gundam
Pro’s:
-Always have great deals on models.
-Items are always packaged with care.
-Shipping is affordable, never outrageous.
Con’s
Amazon is a garbage delivery company. The shipping box, the manufacturers box and contents are always sat on, crushed or used as a personal love making device before the contents are delivered.
How Customer Service Should Be
I have not dealt with a company whose customer service is near what it is with USA Gundam. Due to that, and their very competitive pricing, I will continue to use and support this company.
Best place for Kits
Quick and easy service, great prices, and helpful, friendly people.
Highest Quality Shipping Experience
USAGS always ships quick and packages well. I've never received a dinged up product and have ordered from them 20+ times. Great social media presence and fun store bonus setickers.
items I would buy are in stock.
fast delivery...
fast delivery...
well packed...
great prices...
will order again...
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