Bought custom made car mats for mazda cx5 £150 but do not fit! After several email attempts to contact went through PayPal who decided not to go in our favour saying they provided goods similar to wha... Ver mais
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Leia as opiniões dos outros
Ordered a product incorrectly, my fault wanted to return it for an exchange no can do said the company. I would be cautious ordering from them.
My experience with USA Seat Cover was a total loss. I ordered supposedly custom-fit seat covers for my 2024 Acura ZDX, but what arrived was a product that didn't fit at all. When I tried to get a... Ver mais
Floor mats showed up torn and that offered 16 dollor refund cause I didn't video myself opening box. Worst customer service I have felt with in years, poor craftsmanship and material. Don't order from... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to Useatcover, where we take pride in providing top-quality products to our valued customers worldwide. With over 500 experts dedicated to designing and crafting the finest leather car seat covers, we have become a leading name in the industry. At our company, we understand that your car is more than just a mode of transportation - it's a reflection of your personality and style. That's why we offer a wide range of high-quality leather seat covers that not only protect your car's interior but also enhance its overall look and feel. From classic designs to modern and unique patterns, we offer a vast selection of leather car seat covers that cater to every taste and preference. We take pride in our ability to ship our products worldwide, so no matter where you are located, you can enjoy the luxury and comfort of our leather car seat covers. Our team is committed to providing exceptional customer service, and we are always here to answer any questions or concerns you may have. Thank you for choosing our company for your leather car seat cover needs. We look forward to serving you and ensuring that your car's interior is as comfortable and stylish as possible.
Informações de contacto
1942 Broadway suite 314c, Boulder Colorado 80302, 80301, Boulder , Estados Unidos da América
- +1 (866) 698-8869
- support@usaseatcover.com
- usaseatcover.com
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Ordered a product incorrectly
Ordered a product incorrectly, my fault wanted to return it for an exchange no can do said the company. I would be cautious ordering from them.
Bought custom made car mats for mazda…
Bought custom made car mats for mazda cx5 £150 but do not fit! After several email attempts to contact went through PayPal who decided not to go in our favour saying they provided goods similar to what we ordered! Very let down. We did hear suddenly from company asking us to drop refund request and give them a contact number and time to call but a month later still have not called us. Just spent 2hrs on live chat hoping to speak with someone but have given up as they haven't answered. So frustrated. We cant even sell them on as they don't fit make/model. STEER WELL AWAY FROM THIS COMPANY
Do not order from this company
Do not order from this company! Ordered away cover and it didn’t fit. I called to return it and they said I need to pay for shipping. I disputed charge from my card and got my refund. I will be reporting this business in the business bureau they are Scammers!
The don’t warrant there own work want…
They don’t warrant there own work want buyer to eat the return cost for unusable products and mismade products and have terrible customer service never buy anything From them
Steve
Item ordered defective
The steering wheel cover I ordered was literally falling off and moving freely within a week. I have been going back and forth trying to get a refund each time I send the video I am told they cannot view it. I wish I could post it here but will post it to their ads on Facebook. DO NOT PURCHASE FROM THIS COMPANY. I wish I had read reviews prior to placing an order. They even charge a fee for replacement and do everything not to honor it. If I could give 0 stars I would.
This company's a piece of shit
This company's a piece of shit. They lie and steal. I ordered a car cover by accident two days later I emailed the company explaining I ordered the covers by accident and that I will refuse the package so it can be sent back but for a week they tried to pressure me into keeping the car cover. For a week I had to keep explaining I don't need it,!I don't want it. I have a garage. I take the unopened Car cover back to FedEx to be returned and here three weeks later their lying saying they never received the package and I won't get a refund. So now I see why their ratings are so low, obviously they've been screwing over others as well.
Very low quality
Very low quality, sent the wrong color, doesn’t fit my car Honda Civic 2024, came from China when it’s called USA seat cover, I’m just as confused as you, and the logo was not added.
Junk products that take 3-4 weeks to…
Junk products that take 3-4 weeks to arrive from China! I recommend you order products from Amazon this way you’ll get them quicker and can return the product and receive a full refund within 1-2 days. DO NOT ORDER FROM USA SEAT COVER!
DO NOT BUY THESE TERRIBLE AUTO SEAT COVERS!
1. The seat covers do not fit as advertised (example, I have a 2022 Hyundai Tucson and the fit of the seat covers (especially the bottom seat covers, both front/back) is COMICALLY terrible.
2. The return process is ridiculous. After I re-packed everything for return (having spent hours trying to fit the covers on my car seats), the team wanted me to unpack, reinstall them, and take photos.
3. The instructions were awful; they were color photos of dark grey seat covers so it was very difficult to see how to install the covers.
Products are straight garbage
Ordered bottom seat cover for my High Country, within a month the seat cover began to tear. I didnt expect them to last as long as the original (250,000 miles) but I did expect it to last a little while. I always use the running board to step in and out to prevent sliding off the seat. Their products are junk. Feel ripped off.
My experience with USA Seat Cover was a…
My experience with USA Seat Cover was a total loss. I ordered supposedly custom-fit seat covers for my 2024 Acura ZDX, but what arrived was a product that didn't fit at all.
When I tried to get a refund through PayPal, the vendor's demands were absurd: withdraw the claim, send photos of the installed product, and pay to ship the item all the way to China. On top of that, their 15-day return policy is intentionally difficult to comply with.
Ultimately, the company's process seems designed to ensure you miss the return deadline and give up on your claim. My advice to anyone considering this vendor is to look elsewhere.
Floor mats showed up torn and that…
Floor mats showed up torn and that offered 16 dollor refund cause I didn't video myself opening box. Worst customer service I have felt with in years, poor craftsmanship and material. Don't order from this place.
Refused to let me return them
They didn’t fit my car
They REFUSED to let me return them I paid $108 they gave me $11 credit. DO Not order from them they are NOT an American company
Do Not Buy, Not the Same, Arrives Damaged
The company does not send you the product as pictured or the one in the pictures. Furthermore, the product arrives damaged. Rather than replace the product or offer help. They say the product still works and then they begin to ignore your emails. Don't order from this company.
This company is not user friendly and…
This company is not user friendly and the material that they use for floor mats look and feel like seat covers. The also supply you with velcro tabs to hold the mats down. After several attempts to get a return, which was always replied with generic response I just turned it over to my credit card company. Save your time and money and stay away from this company
I wish I came here before I ordered…
I wish I came here before I ordered their black "Jackie" floor mats. The product that arrived looked completely different and they refused to return. Never buy from these guys and watch out for their IG advertisements.
This company is a complete…
This company is a complete fraud—BEWARE. PRODUCT IS FROM CHINA. INFERIOR MATERIALS. The advertisement displays a really beautiful display and the received order is complete crap. Do not buy
Received my order today
Received my order today. Pure trash! Not at all what I ordered!
Rip off...product came late
Rip off...product came late, product looks nothing like the video. strict return policy, within 15 days, return to China, very complicated instructions... Unbelievable fraud of a company. I will just eat this one... Life is too short to engage in a return. They should be investigated!
Does anyone know how to start a class…
Does anyone know how to start a class action lawsuit suit against these arse holes? I haven’t even received mine yet and it has been a good month. I can’t find a purchase order and can’t get anyone to answer the phone. When I dial the number it automatically hangs up 🤬😡
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