I purchased the Diamond Line mats for a BMW 2-series. They took about a month to receive from the order date. A few days after the order was placed, they reached out via email to confirm some details... Ver mais
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Leia as opiniões dos outros
The Witamats I purchased for my Genesis GV70 truly impressed me with their exceptional color coordination and superior quality. Often, product images used in advertisements can be misleading, and the... Ver mais
Ok, the mats weren’t cheap, but I obviously knew that. So I ordered some. Took 5-7 (can’t remember) weeks to get them, not a problem I realize they are making them to order, depending on what options... Ver mais
Meant to be tailor-made, but they’re not £150 free gifts are only worth five don’t fit come come screwed up can’t get hold of customer services one word crap
Informações sobre a empresa
Escrito pela empresa
Your Luxury Car Mats Are Proudly Manufactured in Our Factory
Informações de contacto
Old Gloucester Street, WC1N 3AX, London, Reino Unido
- support@witamats.com
- witamats.com
Respondeu a 73% das suas opiniões negativas
Geralmente responde dentro de uma semana
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WOW!
The Witamats I purchased for my Genesis GV70 truly impressed me with their exceptional color coordination and superior quality. Often, product images used in advertisements can be misleading, and the items received do not match what was shown. However, in this case, the mats precisely matched the advertised photos, which was a pleasant surprise and exceeded my expectations. Even though I have only had the mats for less than a week, they have already caught the attention of several friends. Many of them asked, "Did you get that customized at a shop?"
Diamond Line floor mats
I purchased the Diamond Line mats for a BMW 2-series. They took about a month to receive from the order date. A few days after the order was placed, they reached out via email to confirm some details of my car's configuration. Shipping confirmation was sent out before the package left China so I could monitor the progress all the way. The quality and fit of these mats was great, although the installation takes a bit of time since the alignment has to be perfect. Having pre-installed clips was helpful to ensure that there were no gaps between the mats and the vehicle's floor/panels. Ultimately, I am very happy with the quality and looks, and I decided to buy another pair for another vehicle.
Unorganised bad customer service
Got to possibly be one of the worst car mats companies I have ever Had the experience to use. My mats were taking a long time You have to constantly ask them for updates and what was going on And all you got was different people saying the same thing we're busy Your mat is in development I even had to give them A video Of each footwell just so they had a floor plan of my mat well why do you advertise my car if you haven't got it why should the customer be doing your job? After this radio silence from them for weeks until I wondered where are my car mats that I paid for again emails no response messenger no response then after emailing again finally somebody got back to me I had to literally take legal advice and tell them that I've put them on notice that if I do not receive my car mats I will be taken it further it was only then really that somebody started to get in touch I got so fed up that I've now asked for a refund after waiting for an extremely long time.
I am still waiting for my refund which personally could be done pretty much straight away they said they will be contacting me when it's done I hold my breath because if it's not I will be taking legal advice against this company.
And if you guys want my advice on this company please please do one thing.... STAY WELL AWAY... There are better company's out please do your research...😳
Love my mats
Love my mats! Just installed mine in my 2026 Tesla MY and they fit like a glove. Feel like high quality and will last for years to come!
Definitely do not fit my new Bronco
Definitely do not fit my new Bronco. Edges are incomplete, the size of the mat is too small in certain places. Additionally I have no way of making this right. They don’t reply to my emails and they definitely do not want my review.
Order number: 97835
placed on: 1/29/2026
I order costumes mats for my Tesla 2026…
I order costumes mats for my Tesla 2026 y model, I love it so high quality the price very good I highly recommend it
Best car mats period
Best car mats period. Changes the whole look and feel of the interior of my Acura rdx. The fit is pretty good doesn’t move at all after install. Doesn’t feel or look cheap.
The best mats and they look luxurious…
The best mats and they look luxurious this os my 2nd time buying from them and they are the best
My second order for car mats
My second order for car mats. Excellent quality and fitting. 💯 Recommend 👍
Mats are very well done
Mats are very well done , easy to install and fit perfect . The Porsche embroidery looks great !
Outstanding product
Communication was really good actually better than 90% of the companies I’ve dealt with over the years. The Mats look outstanding. I get plenty of compliments. And people asking me about where I got them and the whole process. You do have to be patient you’re not getting these mats in a week. Mine took almost 3 weeks and I’m an impatient person lol but it was worth the wait.
Meant to be tailor-made
Meant to be tailor-made, but they’re not £150 free gifts are only worth five don’t fit come come screwed up can’t get hold of customer services one word crap
I'm completely satisfied, my mats look and fit perfectly!
The material is crafted excellent!
Lovem
Ok, the mats weren’t cheap, but I obviously knew that. So I ordered some. Took 5-7 (can’t remember) weeks to get them, not a problem I realize they are making them to order, depending on what options you get. But ahhh, once here and installed I love them. Super nice, seems a little more luxurious. Takes a little while to get them in correctly because they are tight, but absolutely worth the trouble. Absolutely would buy again!!
Responsive and great customer service
Responsive and great customer service. They answered every questions I had and helped me with tracking my orders until I received it. It is definitely worth the wait. Great quality and exceeds my expectations. Looks beautiful in my car.
Buyers beware This is not a solid company and their communication is horrible
I can't believe the reviews are somewhat positive but from my experience this company is crap beware very long delivery 3 to 4 weeks and maybe longer their communication is garbage they'll email you once asking for other fitments that they should have from your initial input when you were purchasing then after that you hear nothing from them even after you summons them on a email and it supposed to be 24 to 48 hour response time which there were none.
Looks sharp!
We ordered the white floor mats for our white 2023 model 3 Tesla. They look amazing and definitely improves the look of the interior. They were all fairly easy to install after we watched an installation video. My husband and I each took a side and slowly worked from one side to the other, placing it down.
Definitely recommend.
product looks good
Great Product
Great Product. No issues at all. Customer service is brilliant. Replied every query with acceptable timeframe. (1-3 days).
Going to make my second purchase now.
Wheres my product been a month you will…
Wheres my product been a month you will be the second company i take to court
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