Ben and George carried out the installation work in a very professional way and kept us fully informed of what was happening. Explained everything on completion and they left the house clean and ti... Ver mais
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Ben and George carried out the installation work in a very professional way and kept us fully informed of what was happening. Explained everything on completion and they left the house clean and ti... Ver mais
A empresa respondeu
The installation all went ahead as planned and completed efficiently. The routing of wires is very discrete and the handover well explained. We are very pleased.
Jack and John were here to put up solar panels for us. We found them to be very friendly, helpful and hard workers. Really pleased with the work they did and would definitely recommend them
A empresa respondeu
I had Jack and Matt complete an installation for us. From end to end they both made sure the customer experience was a great one. From the start and introducing themselves, explaining the... Ver mais
A empresa respondeu
Specialising in Tesla Batteries, Air Source Heat Pumps, Solar PV and everything renewable. Our moto – we will never try and sell you something unless we know it will work for you (and we have negative feedback to prove it!) Call Use the Sun on 01268 727903 email us at sales@usethesun.co.uk or visit our website www.usethesun.co.uk – we look forward to hearing from you!
Reino Unido
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From start to finish the survey was done when promised the installation was completed on time a superb experience all round well done lads restored my faith in British companies

Resposta da Use The Sun
Use The Sun have recently finished installing our heat pump, their work was excellent, their team were very helpful and efficient, so we are delighted with the result. I am very happy to recommend them as their work is first rate.

Resposta da Use The Sun
I finally had solar panels installed by UTS. They took over after the original company went bust and caused mayhem and anxiety for many people. UTS together with HIES helped us get back on track and achieve our goals. The engineers worked very hard when they came to the house and were happy to answer questions. Everything was well organised.
I look forward to using solar power when it breaks through the clouds and rain!

Resposta da Use The Sun
All went well, on time, pleasant crew, explained everything well

Resposta da Use The Sun
I have just had my solar panels and Tesla battery fitted and have been really impressed with the comms and the team that came and did the fitting. All in all a great trouble free experience. It was really quick from start to finish and I would thoroughly recommend them as I am really happy with the result.

Resposta da Use The Sun
I contacted Use the Sun to install solar panels & a heat pump following a recommendation from a friend who had used them.
From the initial visit through installation they were friendly, professional and accommodating.
Once fitted I discovered an issue where they were not producing the power expected (this turned out to be an issue with the grid as opposed to the panels). Use the Sun were amazing in their back-up, sending out engineers who were able to adjust the inverter (?) to fix the issue quickly & efficiently.
A special thanks to Lucy (in the office for organising it all & keeping me updated) and Darren & Taylor (who attended and sorted the issue). Thanks chaps/esses.

Resposta da Use The Sun
Use The Sun were arranged by HIES to take on the installation of my solar system following the failure of Daylight Energy, after absconding with my deposit. From first contact UTS arranged a survey, purchased the required materials and completed the installation within a month. I could not be more satisfied with the efficiency of their staff and the results.

Resposta da Use The Sun
I had a PV system installed by Use The Sun after they were recommended by the HIES due to previous solar company went bust. Dean (Sales Team) was able to quote and set up the installation date within 6 weeks.
Dean and Keeleigh kept me up to date and were able to accommodate the building work that was already taking place at the premises and were able to use the scaffolding that was already in place.
On the installation days, two installers - Victor and Luke (apologies if I got your names wrong) were very professional and were able to recommend the locations of the installation. The installation took 2 days however it was understandable due to the type of equipment being installed.
All the installation went smoothly and quick, unlike other company who left me hanging for months.
I would highly recommend using this company.

Resposta da Use The Sun
We have had a PV system installed by Use The Sun after the company we were originally going to use went bust. I found UTS to be excellent, they kept us up to date, were very professional and turned the install around very quickly. I would highly recommend using them.

Resposta da Use The Sun
Use The Sun were appointed by HIES to take on my solar PV + battery installation following the liquidation of another (HIES registered thank goodness) supplier. Use The Sun quickly got to grips with getting me a replacement system - a home survey within a week and physical installation not long after I'd approved their proposal. When I had a minor issue a few days later UTS sent someone over to fix it, and it's all been fine since. A good team effort from the logistics/admin + the PV installers. I have my MCS no. and waiting on Octopus now to be registered as an exporter.

Resposta da Use The Sun
I cannot express how amazing Use the Sun have been over the last few weeks! This may be a familiar story to some of you.....six years ago Use The Sun installed a Solar Edge inverter for my mother. Full warranties, guarantees and paperwork. However, unbeknown to her family, scam solar company WWC Developments (now known as Energen Solar) persuaded her to have this replaced at over £3K. It didn't stop there! Along came Alternative Eco who were just about to do the same to the tune of £5K.
Now comes the amazing bit. I contacted Use The Sun who came out to assess the system within a few days. It transpires that WWC had not registered the 'new' inverter and Alternative Eco had turned the system off in an attempt to persuade my mother it wasn't working.
Sean from Use the Sun spent over 2 hours checking the system, registering the new inverter, setting up the App and showing us how to monitor everything ourselves.
I special shout out goes to Kelly in customer services, chief engineer Jazz and Sean. Great communication and service from all.
And a thank you to the CEO, who was personally kind enough to provide this service free of charge.
Please, please check that you use professional, well established companies like Use the Sun.

Resposta da Use The Sun
Huge project handled very professionally. So last autumn I signed up with Daylight Energy to get solar PV and an air source heat pump. Daylight went bust - David Humphriss, the MD, went off on a cruise while the customers and creditors waited to find out what would happen. We were absolutely furious. Humphriss is also MD of a number of other companies, PIV Direct Ltd, Redheat Solutions Ltd, with a separate Person record on Companies House each saying he has 1 appointment, but all based in Poole.
But anyway, I'm not here to rant about Daylight Rob-I mean Daylight Energy: thanks to HIES stepping in & thanks to Use The Sun buying the contracts for Solar plus ASHP from the liquidation, this harrowing tale has a happy ending. A couple of months ago UTS sent round a couple of guys to sort out the solar - working well, has already saved me a load of money - and then this week we had a bigger crew round to fit the ASHP, a hot water system, and a whole houseful of uprated radiators. They were totally professional, spent a good couple of hours making sure everything was not leaking & was heating the water exactly as it should. They gave me a good thorough handover at the end, showing me what was where & getting me signed up on the smartphone app. Without Use The Sun I'd be looking at another winter without heat, which I know I can do now, (character building stuff, they used to call it) but trust me, you would not want to given a choice. Huge thanks to Use The Sun, and to Cathryn from HIES.

Resposta da Use The Sun
Last year, we had an ASHP installed and in the process they also fixed and re-integrated an existing solar collector for hot water. Out of several companies we got quotes from, Use The Sun was the only one that was able to install the system very quickly and for a good price. And so far we've been very happy with the performance of the system.
Just had the first maintenance visit for the heat pump; had a good conversation and got some good advice from the engineer.
Overall, Use The Sun was always a pleasure to interact with.

Resposta da Use The Sun
The team know their stuff and impart knowledge in an understandable way. The heat pump service fee is reasonable given the mileage they cover.
The office team are polite, friendly and efficient.
I have recommended use the sun for installations.

Resposta da Use The Sun
Ive had my solar panels for several years and were very impressed with the service I received so UTS were my first go to choice. I had UTS come back last year and fit an ASHP which I have been using since. I have to say that it is paying dividends with keeping my bills at an all time minimum and always having hot water. Highly recommend UTS for their help, professionalism and knowledge and selling me what I need to save money. Great company.

Resposta da Use The Sun
Our system went down due to a replacement Internet hub, a quick call to the office and we were advised that an engineer would call and help us reconnect, sadly both my wife and I use Samsung phones and reconnection requires an I-Phone. The engineer completed this within one hour and by close of play the same day we had generated £15.00 income from a 7.7 system, well done and thank you, Use the Sun.

Resposta da Use The Sun
Excellent job and we would definitely recommend Use the Sun to others. Their advisor Dean was especially helpful in so many ways.

Resposta da Use The Sun
Really pleased I found Use the Sun as our solar and Powerwall installer. We have 26 panels and 2 Powerwalls (27kwh). They made the daunting process so easy and kept in touch at all times without being pushy until we were ready to commit. Our bills have fallen by more than expected and it feels good to be pretty much energy independent over the summer even with two electric cars. During the winter we will use the batteries to charge off peak so hope to pay very little peak electric prices - we expect to have some peak cost occasionally due to the two electric cars.

Resposta da Use The Sun
Install 23/6/23 16 panels, givenergy inverter and 5.2Kv battery. Totally AWSOME service, very professional very tidy work and overall ecstatic with the install from start to finish. instant responses to text, emails and calls. Very helpful and I will be returning for additional batteries. HIGHY recommend them 10/10

Resposta da Use The Sun
Turned up when should have. Did the job brilliantly. After care was great. Helpful with us not being tech savvy

Resposta da Use The Sun
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