Use The Sun Opiniões 

This company was appointed by HIES to fix my solar panels when the system failed while still under guarantee, the original installer having gone out of business. The company have been very helpful and efficient throughout the process and my panels are now fully functional again.

Excellent rapid response to service requests

Our solar panels stopped working in August 2023. Use the Sun have now sorted them,and an Inverter and we are sure that the system now works better than it did initially. We are much happier now!

All round excellent service. From arranging speedy response to our issue, to the professionalism, and capability of the engineer that attend. First class would happily recommend.

I would not recommend this company.

In response to their review.
#1 The reviewer has never had any contact with our company = that is a lie, hence why i left a review!

#2 Refused to supply information when requested through Trustpilot = more lies.

#3 This reviewer has only left 1 review = What has that got to do with anything, everyone at some point would have only 1 review!

#4 We think he has been put up to it by Michelle Chambers who has already left 5 x 1* reviews = Stop being paranoid! Quite clearly you get loads of bad reviews and do your best to get them removed.

#5Despite this we have a score of 4.7/5, each 5 star review has been left by a different, satisfied, customer = Yet when you get a bad review its fake, funny that!

Great service, great install. We had a Tesla installed over 4 weeks and we have been pretty much self sufficient . All the girls in the office have been great with their support.
Install team were amazing.
Would 100% recommend this company.

We were pleaded overall with the installation of our air source heat pump and radiators.
The installation went well despite some difficulties such as removing floor boards and threading the supply pipes to the radiators. The installers took great care in damage limitation and were excellent at thinking of solutions to problems they encountered. They were also very polite.
The only negatives were as the fitters had to travel so so far, 4 or 5 hours per day, so the job took longer than expected and as the week went on I could sense they were becoming tired.
The contact with there office was always efficient and friendly too.
Now the system is finished we are very happy with it as our house is now warm.
We would recommend Under the Sun as installers.

Workmen were careful and polite and tidied up afterwards. Office staff very pleasant and helpful.

From the start of the experience, the guy who surveyed the job was not trying to sell it, just came to view the job and was thorough. Went in the loft got up on the roof ( in the rain) and looked at incoming supply, I've had two other quotes, one surveyed remotely the other only looked at the supply and spent the next hour telling me how good they were and to use them.
Scaffolding went up well despite it being a tricky building, and on the day of the solar going in again was raining all day, but the guys were polite and easy to speak to.
All round a great experience

Fitted a battery and inverter / control unit to our solar panels. The fitters arrived on time and carried out the work efficiently. They were both professional and polite, and answered all our questions.

Best price and hardware out of the 3 other companies that quoted.
Good communication, turned up on times and dates agreed.
Professional and courteous installers.
Very neat install.
Have already recommended to friends and family.
Having only been installed in January time will tell on performance, but so far so good.

Wonderful group of guys.
They managed to sort out about the new batteries and then install them.
I wish I'd used Use-The-Sun in the first place!
Marvelous service.

Use The Sun have been excellent throughout the whole process: their survey, their explanations, the administration, and finally the installation made by two young men who seemed very competent and hard-working. I could hardly invite them to stop for a coffee. They were very polite and respected the instructions concerning the neighbouring property.
The company stuck to the time-line. And now on my computer dashboard I have great fun and satisfaction watching the beneficial effect of the sun-light on my reduced electricity consumption.
Claire R.

efficient. polite. knew what they were doing.

Thank you for a high quality installation of Heat Pump. Plumbing and the installation was of top quality. Rahi and Keeleigh have been very prompt and responsive to our queries. Nick, James (sorry can't remebr the person's name who spent whole day setting up the tank, plumbing around it) and others who came were very professional and helpful.

Summary:
They went up and beyond what I was expecting.
So I would highly recommend them and further use them in the future.

Full Story:
I am a resident of Southwark Council and was part of a project caller Solar Together. This scheme was to buy solar panels as a group to have more affordable solar panels.
The winning company would have an extensive group of clients. The company selected Green Energy Together (GET) went into liquidation. Leaving me with solar panels and broken inverters.
HIES and Use The Sun were the ones that come to help me. They were extremely helpful, located and corrected several issues in the previous installation.
The asked where to place the items (battery, inverters, fuse box, etc...) and place these on a sensible location.
They went up and beyond what I was expecting.
So I would highly recommend them and further use them in the future.

Just had my solar panels done on my home! They were amazing from start to finish! They answered all of my questions and were always happy to help me! The guys who installed it were so friendly and it was spotless when they left! Very happy, I will be recommending to all of my friends and family!

My initial supplier went bust so we used Use The Sun through the HIES scheme. Wish we had of gone to Use The Sun in the first place! From initial contact through survey, install and after support, every stage has been excellent, install took 1 day for a 16 panel with battery system, clean, tidy work, had a few questions afterwards relating to the SEG Tariff, these were answered swiftly and concisely. Would definitely recommend to anyone thinking of using this company.

The installation team were very professional, nice tidy job.They gave step by step detail of how the installation worked and how to isolate the system from the mains should any electrical work be needed in the house.Tea &coffee was on hand 😃But they deserved it.Good job all round.

From start to finish the survey was done when promised the installation was completed on time a superb experience all round well done lads restored my faith in British companies