I’ve recently leased my 8th vehicle, using various companies over the years, and Van Zone have by far been the best when it comes to customer service. From start to finish, they delivered exact... Ver mais
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Totally amazing start to finish! Communication was on point throughout the whole process. Would definitely use again!
A empresa respondeu
Nothing but excellent service from the Vanzone staff. Informative and kept communication throughout the whole process. From enquiry to delivery. a1 services love the van orderd one from main dealer... Ver mais
A empresa respondeu
Excellent service from initial enquiry to delivery of vehicle. Easy paperwork for the finance, deposit paid and vehicle delivered within 2 weeks. Kept fully informed throughout. Sales team were very h... Ver mais
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Informações sobre a empresa
- Concessionário Ford
- também em
- Concessionário auto
- Concessionário Citroën
- Concessionário Fiat
- Concessionário Isuzu
- Fabricante de carros
Escrito pela empresa
Having been in the motor industry for many years, one thing we have learned is that it is not a particularly pleasant environment for the customer. A recent consumer survey showed that the motor industry was one from bottom of a long list when it came to trustworthiness. Our main focus now is to provide an outstanding service to our customers right from the initial enquiry through to delivery and beyond, outstanding Customer service is vital. Vanzone offers the best van lease deals & van deals in the UK. We offer a price promise guarantee with free delivery anywhere in the UK. Low monthly repayments with dealer warranties on all van deals. We offer free quotes and the best van deals.
Informações de contacto
37-39 Holton Road, CF63 4HB, Barry, Reino Unido
- 02922744401
- sales@vanzone.co.uk
- vanzone.co.uk
4,7
Excelente
216 opiniões
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Totally amazing start to finish
Totally amazing start to finish! Communication was on point throughout the whole process. Would definitely use again!
30 de setembro de 2026
Opinião espontânea
Resposta da Vanzone
Thank you, George. We're really pleased the whole process went so well for you, and good to hear our communication kept you in the loop from start to finish. We'd be glad to help again whenever you need another vehicle.
The Vanzone Team
Excellent all round service!!
I’ve recently leased my 8th vehicle, using various companies over the years, and Van Zone have by far been the best when it comes to customer service.
From start to finish, they delivered exactly what I needed and went above and beyond to help. I had a new member of staff starting on the Monday and, after the paperwork was delayed from my side when my printer decided to pack up at the worst possible time, they pulled out all the stops to get the vehicle turned around quickly and save me the additional cost and hassle of having to hire a van in the meantime.
I wouldn’t hesitate to recommend these guys. I dealt with Sam, Emily and Christina, and all three are an absolute credit to the business.
Brilliant service from start to finish, and I’ll definitely be returning for vehicle number 9!
4 de setembro de 2026
Opinião espontânea
Resposta da Vanzone
Thank you for such a detailed review, Jesse. We're glad Sam, Emily and Christina could get your vehicle turned round in time for your new starter and save you the cost of a hire van. Being called the best of the companies you've leased from is high praise, and we'll make sure the team sees it. We look forward to helping with vehicle number nine.
The Vanzone Team
Sam was more than helpful
Sam was more than helpful! Fantastic service and he found me exactly what I was after. It took nothing more than a pleasant five minute phone call to get the deal done. Thank you, Sam.
12 de agosto de 2026
Opinião espontânea
Resposta da Vanzone
Thank you for your review, Keith. We'll pass your thanks on to Sam, and we're pleased he found exactly what you were after. A quick, straightforward phone call is just how we like a deal to go. Enjoy the new vehicle.
The Vanzone Team
Their communication was great
Their communication was great, and the van arrived earlier than expected! Very happy customer indeed
26 de maio de 2026
Opinião espontânea
Resposta da Vanzone
Thank you, Georgia. An early delivery is always good news, and we're glad you found our communication helpful along the way. It's lovely to hear you're a very happy customer, and we hope the van is serving you well.
The Vanzone Team
The whole process was really easy
The whole process was really easy. The van was a great price and the girls in the office were extremely helpful. Very happy
27 de maio de 2026
Opinião espontânea
Resposta da Vanzone
Thank you for taking the time to leave a review, Ian. We're pleased the process felt easy and the price was right, and we'll pass your kind words on to the office team, who will be glad to hear it. Enjoy the new van.
The Vanzone Team
10out of 10, First class
The service from all staff members very professional and helpful, price was great, hand over off vehicle excellent & the new Ford Custom van brilliant, would definitely recommend Vanzone, best regards Christopher
11 de maio de 2026
Opinião espontânea
Resposta da Vanzone
Thank you, Christopher. We're delighted you're enjoying the new Ford Custom, and pleased the handover and the price lived up to expectations. We appreciate your recommendation and your kind words about the team.
The Vanzone Team
Excellent company
Excellent company to deal with, first class service from start to finish, 5 Stars all the way. We will be ordering our next Vans from them as well 👍
13 de maio de 2026
Opinião espontânea
Resposta da Vanzone
Thank you for the five stars, Steve. We're glad the service was first class from start to finish, and it's great to hear you plan to order your next vans with us. We look forward to working with you again.
The Vanzone Team
i was a little but concerned as always…
i was a little but concerned as always when i purchase something on line
i didn't need to be
the whole process was effortless
thanks van zone definitely recommend
23 de fevereiro de 2026
Opinião espontânea
Resposta da Vanzone
We hear you! It’s totally normal to be a little cautious when buying online, but we are so glad we could put those nerves to rest. Making the process effortless for you is exactly what we aim for. Thanks for the recommendation and enjoy your new van!
Can not fault Vanzone.
Can not fault Vanzone.
Purchased a number of vans a few years ago and had no problems. Purchased several vans again recently with Sam at Vanzone, the service the price and help was impeccable,
The vans are just as described with all the backup you need to make a really easy faultless purchase.
Definitely recommend Sam and the team at Vanzone.
Thanks for all your help.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Vanzone
It was a pleasure working with you again! There is no bigger compliment than a returning customer, and I’m so glad we could make this latest purchase just as smooth as the first ones. I’ll be sure to share your kind words with the rest of the team. Enjoy the new vans, and we’re here whenever you need us.
Outstanding customer service
I first made contact with Vanzone, my initial contact was with a person called Sam Johnson, who was extremely helpful and understood my current situation.
A little bit of background behind what happened I went to a different company went through the process had a vehicle delivered however it was the incorrect vehicle and then the communication from there was very poor.
I then done some research and found some really good reviews regarding van zone, I first spoke to Sam Johnson explained the situation and believe it or not the process has been so easy and so straightforward.
It’s a little things they call you back when they’re meant to call you back.
They send the correct documentation and nothing seems any trouble to them.
This is the first time I have ever financed a vehicle and the process with van zone is so straightforward, and individuals like Sam Johnson are so helpful and professional excellent customer service and nothing is too much trouble very highly recommended.
Honestly, it is so hard nowadays to find a company that you can trust from an individual first time ever financed a vehicle vanzone have gone above and beyond.
Excellent customer service.
12 de dezembro de 2025
Opinião espontânea
Resposta da Vanzone
We are so glad we could help you after such a frustrating experience elsewhere! Thank you for the high praise for Sam; he truly goes above and beyond for our customers. Making the finance process easy and trustworthy is exactly what we aim for. Enjoy your new vehicle and thank you for choosing Vanzone.
Resposta da Vanzone
Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel disappointed and we’d like to clarify the situation.
We have made attempts to contact you by phone to discuss your review and address any concerns directly. On 21st October at 12:22, the Sales Manager spoke with you regarding van options. During that conversation, you explained that you had found three VW Crafters with another supplier on a deal that included zero deposit and only a £1,000 balloon payment at the end, and you advised that you were happy with the deal you had secured and felt fortunate to have found those vans.
At that point, as you confirmed you had already proceeded elsewhere and did not request any further pricing, the enquiry was closed. We did advise that if anything changed, you were more than welcome to get back in touch and we would be happy to help.
We’re always keen to be transparent and assist where we can. Should you wish, we are more than happy to share details of this phone call with you. We would also welcome the opportunity to speak with you again directly if you’d like to discuss this further.
Fantastic service with good pricing
Fantastic service from the team right from the first enquiry through to the notification of delivery of two vans.
Follow up has been welcome, a company that wants to get things right.
28 de agosto de 2025
Opinião espontânea
Resposta da Vanzone
Hi Chris,
Thank you for the fantastic review! We’re delighted to hear you were happy with the service from start to finish and that the communication and follow-up made a difference. Thanks again for choosing us — we truly appreciate it.
From, the Vanzone team.
I have to be honest this company was…
I have to be honest this company was spot on from the start with good sensible advice, great service and prices and kept us well informed as to delivery etc of two vehicles we have just purchased through them.
1 de setembro de 2025
Opinião espontânea
Resposta da Vanzone
Hi David,
Thank you for your honest and kind feedback. We’re really pleased to hear you found our advice helpful and our service, pricing, and communication met your expectations. It was a pleasure assisting you with the purchase of your two vehicles, and we truly appreciate your trust in us. We look forward to helping you again in the future.
From, the Vanzone team.
Good price promised and delivered
Good price promised and delivered. I was kept in the loop throughout and van delivered exactly when promised. Great service.
15 de agosto de 2025
Opinião espontânea
Resposta da Vanzone
Hi John,
Thanks so much for the great review! We’re really glad to hear everything went as promised and that the communication and delivery timing hit the mark. We appreciate you choosing us and hope to help you again in the future. 😊
From, the Vanzone team.
Great company to deal with
Great company to deal with, the customer service is superb, nothing is to much trouble, my company have purchased numerous vans over the past 18 months and will continue to do so, great prices and free delivery!!!!
8 de setembro de 2025
Opinião espontânea
Resposta da Vanzone
Hi Michael,
Thank you very much for taking the time to leave us such a a lovely review. We're so thrilled to hear everything was positive for you. Thank you again for choosing us!
From, the Vanzone team.
Quick response times and all staff that…
Quick response times and all staff that we dealt with were very helpful
9 de setembro de 2025
Opinião espontânea
Resposta da Vanzone
Hi Adam,
Thank you very much for taking the time to leave us a lovely review. We're pleased to hear everything was positive for you. We hope you enjoy your new van and thanks again for choosing us!
From, the Vanzone team.
Everything was actioned without fuss…
Everything was actioned without fuss and delivery was on time. The most hassle was being asked to write a review!
9 de setembro de 2025
Opinião espontânea
Resposta da Vanzone
Hi Alan,
Thank you for taking the time to leave us a great review. We're thrilled to hear everything was positive for you. We hope you enjoy your new van and thanks again for choosing us!
From, the Vanzone team.
Can not fault the service from Van zone…
Can not fault the service from Van zone the communication was very clear and regular during the whole process wven though they dont have a show room and i was initially apprehensive but no need to have been ,and after sales has been very good also will definitely be using again many thanks
14 de agosto de 2025
Opinião espontânea
Resposta da Vanzone
Hi Andrew,
Thanks so much for your great feedback! We're really pleased to hear that you had a positive experience with us and that our communication helped put your mind at ease. We're so glad that our after sales has met your exceptions and we truly appreciate your kind words and look forward to helping you again in the future!
Thanks again for choosing us - the Vanzone Team.
Fantastic, reliable company
We received our crew cab van a few weeks ago and are delighted with it!
The whole procedure from Simon sourcing the van, to the admin team keeping me regularly updated and answering my many questions, to the delivery being right on time was fantastic.
I have to admit that I was quite nervous having never bought a new vehicle & paying upfront without even seeing it, was all new to me, but I wouldn't hesitate to recommend Vanzone to others!
Sandra Chisholm
14 de agosto de 2025
Opinião espontânea
Resposta da Vanzone
Hi Sandra,
Thank you so much for your kind words and taking the time to leave us such a thoughtful review! We're delighted to hear that you're happy with your new van. Your recommendation truly means a lot to us and we're here if you ever need anything in the future! Enjoy your new van and thanks again for choosing us!
Thanks, the Vanzone team.
New van
From start to finish with this company I can only describe as 1st class . Please don’t give Arnold Clark your money . Thanks Simon , Emily and all the staff once again absolutely love my van
John selfridge
10 de julho de 2025
Opinião espontânea
Resposta da Vanzone
Thank you so much for your 1st class review Mr Selfridge! It was a pleasure to deal with you. Always here and happy to help if you need us in the future. Thanks again, from the team at Vanzone.
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