Variety Funerals Opiniões 18

Resposta da Variety Funerals

Há 1 dia

Thank you so much for taking the time to share your experience with us during this time.

We are deeply sorry for the loss of your daughter, Nikki. Knowing that we were able to provide some comfort, and that our team arrived quickly to care for her with the gentleness and respect she deserved, means the world to all of us at Variety Funerals.

We always strive to take the logistical burden off of families so you can focus on what truly matters, and we are glad to hear the process was smooth and kept you informed every step of the way.

Thank you for your kind recommendation. Please know that our thoughts remain with you and your family as you continue to navigate this journey. We are here for you if you ever need anything else.

Team Variety🌻

Resposta da Variety Funerals

30/03/2026

Thank you so much for your kind words and for putting your trust in Variety Funerals for your family.

We are so glad we were able to provide the peace of mind you needed. It was an honor to assist with your Dad’s direct cremation, and we’re pleased to hear that our team’s communication and support made the process a little easier for you.

Your recommendation means a lot to us.

Team Variety🌻

Resposta da Variety Funerals

20/03/2026

Thank you so much for your kind recommendation.

We truly appreciate your 5-star review. Providing kind and professional service is our top priority, and it means a lot to our staff to hear your feedback.

Thank you for choosing Variety Funerals.

Team Variety🌻

Resposta da Variety Funerals

19/03/2026

Thank you, it was a pleasure working with you.

We appreciate your kind words regarding our service and pricing, and we’re grateful for the opportunity to have supported your friend's family.

Team Variety🌻

Resposta da Variety Funerals

18/03/2026

Thank you so much for your kind review. We firmly believe that every family deserves a dignified and supportive service, regardless of their budget.

It was an honor to go the extra mile for you during such a difficult time, and we are so pleased we could help you achieve the best possible farewell.

Your recommendation means a lot to our entire team. Thank you for choosing us.

Team Variety🌻

Resposta da Variety Funerals

18/03/2026

Thank you so much for taking the time to leave such a detailed and kind review. We are deeply moved by your words.

Our goal is always to provide a calm and supportive environment, and it is incredibly rewarding to know that you felt well-managed and at ease throughout the process.

It was a privilege to support you, and we are so glad we could provide the clarity and reassurance you needed during this time.

Your recommendation means the world to our team.

Team Variety🌻

Resposta da Variety Funerals

18/03/2026

Thank you for your heartfelt recommendation.
We are so pleased to hear that our team provided the care and support you needed during such a significant time.

It was an honor to be of service to you.

Wishing you all the very best.

Team Variety🌻

Resposta da Variety Funerals

Actualizada a 16/03/2026

Please accept our sincerest condolences for the loss of your father. We are sorry to hear of your frustration regarding the location of the cremation and the subsequent delivery.

To provide our families with the low-cost unattended service we are known for, we work within a specific network of crematoria. This allows us to keep our prices significantly lower than a traditional local service. Our standard service level is to use a facility within a 30-mile radius; however, depending on availability within our network, this distance can occasionally be slightly further. Local crematoria (such as the one 6 miles away) charge significantly higher fees that would prevent us from offering our current pricing.

Regarding the return of the ashes, the delivery of the ashes to you by private driver was offered to you for £50. A member of our team will contact you privately to discuss the collection or delivery arrangements to find a resolution that works for you.

Team Variety🌻

Resposta da Variety Funerals

Actualizada a 12/03/2026

Your local funeral director price of £1,150 is NOT for a prepaid funeral plan, it is for when someone has already passed away.

Please do check your facts before posting – that said we can see you spend a lot of time posting 1-star reviews for other companies, so we feel in great company 😜

Packages for immediate funeral arrangements and pre-paid funeral plans are different.

As at 12/03/2026 a Variety Funerals no service cremation, for a person who has sadly passed away, is from £995 and this price is subject to annual prices rises, like most things (as we do not have a crystal ball in our office, we are unable to tell you what these will be)

The price for a pre-paid funeral plan for a no service cremation is £1,525 – this price is fixed for ever and ever and includes collection from anywhere at anytime in mainland England & Wales.

We wish you positivity and good vibes Peter, it’s nice to be nice😀

Team Variety 🌻

Resposta da Variety Funerals

17/02/2026

Thank you so much for your kind words and for taking the time to share your experience.

We were touched by your comment about needing a "grown-up" to step in. During such an unexpected and difficult time, the weight of making arrangements can feel overwhelming, and we are so glad we could be that steady hand for you and your sister.

It was a privilege to support your family and ensure that every detail of the cremation went perfectly. Knowing we could make things a little easier for you both means a lot to our team.

Team Variety🌻

Resposta da Variety Funerals

30/12/2025

Thank you so much for your recommendation. At Variety Funerals, we strive to maintain the highest levels of dignity and compassion.

We are so pleased to hear that our communication and advice helped guide you through this period. Thank you for trusting us with your Dad’s arrangements.

Team Variety 🌻

Resposta da Variety Funerals

9/12/2025

We are incredibly grateful for this wonderful review and the 5-star rating.

Providing a kind, helpful, and efficient service is our highest priority, and we are pleased we could offer you a faultless experience during this time.

Thank you for recognising our team's efforts.

Team Variety 🌻

Resposta da Variety Funerals

20/11/2025

Thank you so much for this incredibly thoughtful 5-star review.

We truly appreciate you sharing your initial concerns about using a non-conventional, non-local service. It means the world to us that we were able to completely put you at ease and provide a "smooth reassurance" every step of the way.

Your high praise—describing our team as empathetic, informative, efficient, attentive, and available—is the highest compliment we can receive.

We are honored that you trusted Variety Funerals to take such good care of your father and provide the support you needed during this time.

Thank you for trusting Variety Funerals 🌻.

Resposta da Variety Funerals

24/10/2025

Thank you so much for taking the time to share your experience with Variety Funerals and for giving us this wonderful 5-star review. We are truly touched by your incredibly kind words, especially during what we know is a profoundly difficult time following the passing of your darling wife.

It means the world to our team that we were able to be courteous, incredibly helpful, and professional throughout the process. Our main focus is always to provide compassionate, seamless support to families, allowing you the space to grieve.

We are so grateful for your recognition and your hope that your review will contribute to a deserved higher rating. Feedback like yours is invaluable and reaffirms the dedication of our entire team.

Team Variety 🌻

Resposta da Variety Funerals

29/09/2025

Thank you so much for your five-star review and for sharing your experience.

We're so glad that you found our service transparent and that our staff were able to make a potentially daunting and traumatic task much less so. Providing a professional service from start to finish is what we aim for.

We also truly appreciate you confirming your positive experience with our payment process. We strive to give families ample time and clarity, and your feedback helps reinforce that this is working as intended.

Thank you again for your high recommendation and for choosing Variety Funerals🌻

Resposta da Variety Funerals

29/09/2025

Thank you so much for your wonderful review.

We're so glad to hear that we were able to make an emotional time a bit easier by sorting everything out in a very considerate way. Our team is dedicated to handling each step with a caring manner and providing full, clear explanations.

It means a great deal to us that everything happened exactly as promised. Thank you for choosing Variety Funerals🌻

Resposta da Variety Funerals

22/08/2025

Dear Mira

Thank you for your review. First and foremost, our aim at Variety Funerals is to provide dignified and affordable funeral services. We work on very low margins to offer the most competitive prices in the country. This model, while beneficial to our clients, relies on timely payment for us to continue operating and serving communities

During our conversations, you mentioned that you were only able to pay the deposit of £300 and were "unsure" how you would pay the remaining balance. While we are sympathetic to your financial situation, we cannot move forward with arrangements without a clear plan for the full payment. It would be irresponsible of us as a business to provide a service that a client cannot afford, as this would put both parties in a difficult and distressing situation.

Our team members are trained to handle all inquiries with the utmost empathy and professionalism. We believe that refusing a service when it is clear that payment cannot be made is a responsible business decision, not an insensitive one.

We simply cannot take on the risk of providing a service that we cannot afford to provide, without payment. We are very grateful for you to have provided your review that highlights this fact.

We truly wish you the best in finding a funeral director who can assist you during this time.

Best Regards

The Variety Funerals Team

Resposta da Variety Funerals

15/07/2025

Thank you for taking the time to share your feedback regarding your recent interaction with Variety Funerals.

We understand that you had specific questions about the cremation location for an unattended direct cremation and you were adamant that the crematorium had to be chosen by you.

It's important for us to clarify our service offering in this area: for our unattended direct cremation service, the crematorium is allocated by Variety Funerals.

We aim to be completely clear and transparent about this from the outset, as it allows us to offer the most competitive pricing for this particular service. While this may not have been the answer you hoped for, it is a fundamental aspect of our unattended direct cremation package.

We pride ourselves on being clear about our services, and we regret that our communication of this policy came across as dismissive rather than transparent.