Good luck getting in contact with customer service. My experience with them involves going back and forth about a refund. When it was all said and done they charged me $200 for a scooter I never recei... Ver mais
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Leia as opiniões dos outros
I purchased the Eagle One Pro. Shipping was fast packaging was very good to protect during shipping. Quality is above expectations. This thing is not for the faint of heart. It is scary fast and ve... Ver mais
a. Website is easy to navigate. b. Contact information is available is the need arises to contact Varla Scooter. c. Drop down menus are clear and concise and take the end user to the respective con... Ver mais
I decided to purchase a VARLA Eagle One V2.0. Unfortunately the first one arrived damaged in shipping and it would not turn on. Via email I contacted VARLA and after following simple protocols they... Ver mais
Informações sobre a empresa
Escrito pela empresa
Dual motor electric scooter conquers all terrain, offers speed, safety, smoothness and style. 24/7 customer services, contact us support@varlascooter.com if there are any questions.
Informações de contacto
1001 Doubleday Avenue, 91761, Ontario, Estados Unidos da América
- edmaria1740@gmail.com
- varlascooter.com
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Received defective scooter
Received defective scooter. None of the lights are working. Even worse, the scooter has power even when it is turned off.
Excelente Scooter muy resitentes
Excelente Scooter muy resitentes , ya es el segundo que compro y le tengo mucha confianza a los scooters de Varla, es una compra garantizada y tiene partes, accesorios y muy buen servicio al cliente.
Missing Parts
I ordered two Eagle One scooters and one did not have a charger and the other did not have a lock clamp for the steering column. Made several attempts to get Varla to send me but they wouldn't. So, I had to pay $69 for the charger and $59 for the clamp. Very disappointed in the company. Not sure if the missing parts were on purpose due to the high costs of acquiring the parts.
I keep asking for a seat for my Eagle…
I keep asking for a seat for my Eagle one Pro and I get no response. Is a seat being developed for the Pro?
Great costumer service!!
Great costumer service!!! Always available and helpful
Thank you
Very nice customer service …!
Very nice customer service and after sales service, answers all questions we may have. Thank you Varla customer service team. Thanks Sylvie!

Resposta da varlascooter.com
Main controller and rear motor bad!!!
My Varla Scooter is less than a year old and I have had the main controller go bad as well as the rear motor. The scooter is a piece of trash! The warranty is also no good. They expect me as the customer to make all of the diagnostics and repairs. This company is not interested in customer service. Save yourself a lot of hassle and avoid this brand.

Resposta da varlascooter.com
Great scooter!
The bottom line is this an above average quality scooter so it’s worth the above average price. It has great range and speed. Very solidly built. Great braking system. I had to use customer service for a small issue and they were receptive. I would purchase again,
I've had my varal eagle one for a…
I've had my varal eagle one for a minute or two now but gotta say it's one of the best things I've ever owned or bought period! It's almost like a Way of life! I'm able to ride it to work and to the store I haul my children around on it as well and even my wife and I get on and take very wonderful rides the amount of power and speed is fanominal! And I'd have to say at first when I saw the price I was a little uneasy but after doing some studying and looking at other companies and reviews I knew I had found what I was looking for great job Varla on this one.
One of my best decisions, buying my eagle one .
I bought my eagle one almost a year ago . And it’s been a really good experience to me because it’s powerful and strong. I’ve had no issues with it and my inquiries that I’ve had has been responded asap by the excellent customer service department they have . I use my eagle one to go to work and it’s been a really good decision I did . I’m very happy with my scooter .
I received my Eagle One V2.0 about a…
I received my Eagle One V2.0 about a month ago. After about 10 miles the front hydraulic brake sprang a leak rendering the scooter un-rideable. I was unable to correct the problem and contacted support. They were very helpful and sent the replacement part needed via Fed-X air. I replaced the brake lever assembly in about 15 minutes and was back in business.
I couldn't give a 5 star purchase experience because of the breakdown, but the after sales support was 5 star. I own several e-bikes and this scooter is my go to mode now for fun and local (3-5 miles) transportation. I am 73 years old and this thing is a HOOT.

Resposta da varlascooter.com
My Varla Eagle One V2 Goes With Me Everywhere!
I take my Varla Eagle One V2 Every Where.
I’ve had my Eagle One V2 for about a month and it already has 100 miles on it. I take my V2 every where. I've made a custom carrier for my truck and my Tesla. Both on road and off road riding has been awesome! I easily obtain speeds of 39 to 42 MPH. I'm 5’11” and weigh approximately 190 lbs. EOV2 has exceeded my expectations! I'm a previous HiBoy Titan and Titan Pro owner and didn’t think a scooter could get any better, but it did with EOV2. My off road riding consist of slight to very hilly, dirt and gravel, fire trials and hiking trails with max grades of 25%-30%. Varla’s Customer Service has been outstanding. Their response has been prompt and they always address my needs in a timely manner. I am extremely happy with my Varla Eagle One V2 scooter and expect to be a Varla customer for a long time. Regards Dan M.
WHAT A JOKE! RIPOFF
I found them on a Facebook advertisement and I thought this would be a great starter scooter. The front motor lasted a week before it just died. I tried to contact their US phone number and all it does is ring. Even their local address they have in California is a generic location. It's not a real location or storefront. This got me VERY worried. After a long wait I finally got a response from their Ai based email system. I'm not getting any help other than how to trouble shoot via videos they put on YouTube. Im stuck with a dud and now I am going to file a claim with my credit card. I bet I start hearing from them once that process starts. I DO NOT recommend them. After reading reviews here on trust pilot, Im skeptical of the positive reviews. I wouldn't be surprised if they are company generated because after all the negative reviews, SUDDENLY there are positive reviews from people with just ONE review and consecutively day after day, vs the staggered negative comments. I WOULD AVOID VARLA at ALL COST!

Resposta da varlascooter.com
Thanks Varla!
I purchased my Eagle one about a month ago. It was on my porch within 5 days. I had it put together with everything adjusted to my liking within 20 minutes and was cruising down the road. I've had no problems with the scooter. It hauls my plus size body everywhere I've taken it. Customer service has sent me several after purchase accessories, all of which arrived promptly. I'm so thrilled with my new scooter.
I have purchased 3 electric scooter…
I have purchased 3 electric scooter models from Varla and I have always been impressed with how they handle on the road, and always how safe they are to ride, compared to other models.
The scooters are also really easy to fix when things go wrong, and they are always on top of their customer service. They have really easy to follow, instructional, how-to-videos and it has only taken 3 days when they have shipped me a replacement part when I needed one.
They have a super friendly customer service and get back to you within minutes once you email them about an issue.
It really is worth it to buy from Varla if you haven't chosen your eletric scooter ride yet!
Despite all the bad reviews Varla is a. . .
Varla Scooter stands out as a beacon of excellence in the electric scooter industry. Over the years, the company has consistently demonstrated its dedication to producing high-quality, durable, and reliable scooters that cater to the diverse needs of its users.
Innovative Design: Varla's range of products showcases cutting-edge design which not only prioritizes aesthetics but also user comfort and safety. Their ergonomic designs ensure that riders have a pleasant experience every time they take a ride.
Sustainability Commitment: As a forward-thinking company, Varla Scooter is committed to eco-friendly solutions. By providing electric scooters, the company promotes sustainable transportation methods that are both efficient and reduce the carbon footprint.
Customer-Centric Approach: Varla Scooter understands that the customer is at the heart of its operations. Their responsive customer service team, user-friendly website, and transparent policies underscore their commitment to customer satisfaction.
Safety First: Varla Scooter places a paramount emphasis on safety. Their products undergo rigorous safety tests, ensuring that they meet and often exceed
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