Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
First item delivered was damaged and a replacement was sent immediately with no quibble. It was a very easy process to place order, I was reassured it was correct for my car and all contact had immedi... Ver mais
A empresa respondeu
This was the 3rd light I was looking at to see if it would fit my car, I contacted them via WhatsApp and they were very helpful in making sure it was the right fit before purchasing, as the previous 2... Ver mais
A empresa respondeu
I messaged late last night needing a bumper for a job the next day,I had a message back that night,I was able to pick bumper up next day to get the job done.No messing,brilliant customer service and w... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
Informações de contacto
8 Castlegate, DN11 9QU, Doncaster, Reino Unido
- 03332244847
- hello@vehicle-spares.com
- vehicle-spares.com
4,2
Bom
165 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
Phoned to confirm what I was ordering was correct for the car and confirmed it was. Ordered online and was delivered the next day very securely packaged as it was a body panel. I emailed shortly after ordering and asked if the could leave in secure place and did ao as requested. Straight forward transaction, exactly as it should be. Will use again and very competitive on price.
21 de setembro de 2022
Opinião espontânea
Resposta da Vehicle-Spares.com
Thank you for your feedback! Its great to see a genuine review and hopefully we get to do business with you again. Thank you for taking the time to give us a review. Vehicle-Spares.com Team
Can you give zero
Can you give zero?
Where do you start?
Charge £36 postage on a FAKE Item that cost £5 to return
Item blatant FAKE
Poor communication
Zero interest in fixing issue
Zero knowledge of the Distant selling legislation that allows returns
Then item so fake its approx an inch bigger than genuine part.
19 de maio de 2022
Opinião espontânea
Resposta da Vehicle-Spares.com
Hi Steven,
I am sorry to see that you have given us a 1 star review. As explained when you wanted to return the products, we were unable to refund your order as you had opened a chargeback with your bank, to which the bank then sent your funds back once they had processed it.
Regarding the part you purchased, we ask for a registration number at the point of purchase. You did not include this so we will not have checked the fitment before dispatch. This product must be the wrong fitment for your vehicle as we have sold 15 of these in the last 60 days with no reported issues.
I agree that £36 is expensive to ship items to Ireland from the UK mainland, but most of the products we sell are very large and is why we get charged that by the courier.
I had a quick look at your other reviews and it seems you haven't been happy with any service from other businesses in the UK.
With all that said, I wish you all the best. You got your money back, we got our product back.
Absolute crooks!!!!
This would have been a 5 star review, the item arrived quickly and efficiently, but unfortunately I had to return the item i they replied to the email as to where to send it back to quickly then stopped replying to emails when I asked when my refund would be processed and you can never get anyone to answer the phone when you call. BEWARE when buying from them
4 de maio de 2022
Opinião espontânea
Resposta da Vehicle-Spares.com
Gordon,
A 5 star review would have been great! As explained the item you returned had nothing on it to link it to you as a customer so simply sat in our returns department until it was chased. Once we linked the return with your order after speaking with you, you were refunded. I think "absolute crooks" is a bit harsh when we provided a service as expected and explained that our phone lines had been affected due to an exchange failure. We can be contacted by email, livechat, whatsapp, facebook for future reference.
All the best, Vehicle-Spares.com Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.