VehicleScore Opiniões 

176
TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Waste of money. Could only tell me service year but no details of location and hardly anything else included “Actions:• repair: Workshop Repair” That’s the extent of one report. Incorrect mileage... Ver mais

Classificada 1 em 5 estrelas

Not as accurate as some others. Charged £12.99 then another £4.99 for service history, only shows main dealer services. Offers a 50% discount on another check but won't let you redeem it. Got in tou... Ver mais

Classificada 5 em 5 estrelas

This site takes away an awful lot of questions that should be asked by a potential buyer. The access to it makes considering purchasing a vehicle simpler. The amount of information you can learn abo... Ver mais

Classificada 4 em 5 estrelas

In theory this App is a great idea and contains some very useful information for those targeting the purchase of a specific vehicle. However, to me, what doesn't make sense is a vehicle's overall scor... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Departamento de Veículos Automotores

Escrito pela empresa

VehicleScore has been designed to help people with their vehicle buying decisions. Our unique algorithm will score vehicle's based on age, mileage, MOT history and more!


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 28% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(176)

60 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Waste of money

Waste of money. Could only tell me service year but no details of location and hardly anything else included “Actions:• repair: Workshop Repair”

That’s the extent of one report. Incorrect mileage (7199 in 2019, 999 in 2023)

4 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not good

Not as accurate as some others. Charged £12.99 then another £4.99 for service history, only shows main dealer services. Offers a 50% discount on another check but won't let you redeem it. Got in touch, offered me one for free, explained that I had already paid for the check, have heard nothing since.

Won't be using again.

22 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Totally unreliable info

Have used vehicle score twice this year when looking for a car and after spotting some problems on the government mot site thought I'd see if my thoughts about this car were true, its a 2016 skoda fabia which looks like it was imported in 2022 as it only show 3 previous mots but there's nothing on vehicle score to bring your attention to the fact so this vehicle could have done starship mileage and been written off abroad and we know nothing, despite the 2016 registration vehicle score list it as a 2022 vehicle and even give valuations as a 2022 vehicle, someone could really come unstuck trusting this particular check. I have emailed them twice but heard nothing back.
Edit... 3 weeks on and absolutely no reply or contact, so much for getting in touch in 24 hours!!!!!! I certainly won't ever use them again.

15 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Vehicle Score are total scammers and…

Vehicle Score are total scammers and are fraudulent. Stay clear and go elsewhere like Car Vertical for an accurate report.
I paid Vehicle Score for a report and the report stated under the Insurance Category-The vehicle has not been involved in any accident that has been recorded.

This information is false and innacurate as the vehicle was involved in an accident and was recorded.
I have since found out that Vehicle Score use Experian for their data and Experian only supply data if the vehicle was written off or categorised.
This is not what is stated on the Vehicle Score Website.
On the Vehicle Score website the following was stated-
Insurance Claims
Check if there have been insurance claims made against the vehicle.
No mention that they only check insurance write off claims against the vehicle.
As Vehicle Score will not resolve the issue I will be taking the matter to Trading Standards.

22 de janeiro de 2026
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Thank you for your feedback.

We believe there may be a misunderstanding regarding the type of data included within our report. The Full History Check purchased clearly states that it includes an Insurance Write-Off check, alongside finance, stolen and salvage record checks. It is not advertised as a comprehensive accident history database.

VehicleScore obtains vehicle information from industry-leading third-party providers, including Experian. As outlined in our Terms & Conditions, this data is supplied by third parties and may not contain every incident or insurance claim relating to a vehicle. Our reports reflect the information available from those providers at the time the report is generated.

We have also reviewed our customer service records and, at the time of writing, we have been unable to locate any email correspondence from you regarding this matter. Had we received an enquiry, we would have been happy to investigate the report and discuss any concerns directly.

If you have evidence of an incident that does not appear within the datasets supplied by our providers, please contact us at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) with the vehicle registration and supporting documentation, and we will gladly review the matter further.

The existence of an accident does not necessarily mean that a corresponding insurance write-off or loss record exists within the databases available to vehicle history providers.

We take accuracy seriously and continually review our wording and report presentation to ensure it accurately reflects the data being supplied.

Kind regards,

VehicleScore Support

Classificada 1 em 5 estrelas

DONT USE - If your checking a car, go use someone else.

Full history check - Isnt what you think it is, does not come with service history. The check is okay at best, most info you can get from just googling or using free websites. Honestly not worth the money you pay.

Service check - From the naming convention you'd think this would be included in a FULL history check.
In my case the service check as also unless as it doesnt really tell you much. I got a service check for a car which only covered it service history frok 2020-2023. Thats great if this was in 2023!
Theres now 3 years where either the car didnt get a service ( which i find unlikely) or that Vehiclescore just decided to not collect the info. Theres no info from VehicleScore to say if they couldnt collect or if its not avaliable.

Overall spent nearly £20 for info thats not relavent or free online. Go use literally any other site

31 de maio de 2026
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Thank you for your feedback.

We're sorry to hear that our services did not meet your expectations.

The Full History Check and Service History Check are separate products and are clearly listed separately throughout our website and checkout process. The Full History Check includes checks such as finance, insurance write-off, salvage, stolen records and VIN verification, while the Service History Check is an optional additional product that retrieves manufacturer service history data where available.

Regarding the service history results, VehicleScore does not create or modify service records. The information provided is sourced directly from manufacturer databases and can only display records that are available within those systems at the time of the check. The absence of service records for a particular period does not necessarily mean a vehicle was not serviced, nor does it indicate that information has been withheld.

We also note that much of the information included within our reports, such as finance, insurance write-off, salvage and manufacturer service history data, is not generally available through free public sources.

We have been unable to locate any previous correspondence from you regarding these concerns. Had you contacted us directly, we would have been happy to review the report and discuss the results with you.

We appreciate your feedback and will continue improving both our reports and the explanations provided alongside the data.

VehicleScore Support

Classificada 1 em 5 estrelas

Fairly useless for the initial cost…

Fairly useless for the cost. Said 121 hidden issues. so paid to see report.. only to see nothing ! However you can pay more to find out more history.

So it’s a no from me.

Vehicle Smart were better from previous searches.

29 de maio de 2026
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Thank you for your feedback.

We're sorry to hear that you were disappointed with your experience.

VehicleScore does not advertise that a vehicle has a specific number of faults or problems. The figure you refer to as "121 hidden issues" does not correspond with any wording used within our reports, and we believe there may have been a misunderstanding regarding what was displayed.

If you are referring to a message or section shown during your check, we would be grateful if you could email us a screenshot or further details at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) so that we can investigate exactly what you saw and review whether any improvements are needed.

The purpose of a vehicle history check is to identify important information such as outstanding finance, insurance write-offs, stolen records, salvage history, mileage discrepancies and other vehicle history data. Where no adverse records are found, the report may naturally contain fewer issues than a vehicle with a problematic history, which is generally positive for a buyer.

We have also been unable to locate any previous correspondence from you regarding this matter. Had you contacted us directly, we would have been happy to review the report with you and explain the results.

If you would like us to investigate further, please email us with the vehicle registration and a screenshot of the message referring to "121 hidden issues" and we will be happy to look into this for you.

VehicleScore Support

Classificada 1 em 5 estrelas

Website took my payment but failed to produce the report

I paid £8.95 for a service history report from vehiclescore.co.uk, but after completing the purchase, no report was generated.

The website gave me the option to generate the service history and have it emailed to me, but nothing came through. I also tried the option to skip the email and generate the report directly, but that did not work either.

I tried using different browsers in case it was a technical issue on my side, but the result was exactly the same every time.

Unfortunately, the only thing this website succeeded in doing was relieving me of £8.95. Very disappointing experience.

16 de maio de 2026
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Thank you for your feedback.

We're sorry to hear that you experienced an issue when attempting to generate your Service History Report.

This is certainly not the experience we aim to provide, and it sounds like there may have been a technical issue during the report generation process. We have checked our support records and have been unable to locate any correspondence from you regarding this matter. Had we been made aware of the issue, we would have investigated it immediately.

Please contact us at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) with your order details, vehicle registration, and the email address used for the purchase. We will review the transaction and, if the report was not successfully delivered due to a technical fault, we will be happy to arrange a full refund or ensure the report is provided to you.

We apologise for any inconvenience caused and would welcome the opportunity to resolve this for you.

VehicleScore Support

Classificada 5 em 5 estrelas

Vehicle Score for peace of mind.

Very helpful and a necessary part of buying a car privately.
Two cars showed up faults one was a cat S the other had finance outstanding, this 3 Rd one is totally clear as I thought it would be but I checked any to be sure, thank you for the service.

13 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam avoid this platform. Fake red flags

Image of vehicle model very inaccurate. Before payment stated RED FLAGS as outstanding finance, accidents, salvage then after been scammed into payment no such records were present. A total dishonest SCAM. Choose another platform. Honestly.

13 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Not much extra information

Not much extra information, that you can get for free,for the price of £12.99, I would have thought service information would have included and not at the end asking for extra money, would not use this service again.

5 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Service History is Separate

I recently wanted a vehicle check primarily for the service history of a car I was considering. To that end I bought the 'FULL' check believing that all information would be contained in it. However, I learned that the service history details are in a separate specific check and charged separately which I then had to buy. I flagged this up to VehicleScore and they were good enough to refund the money I'd paid for the full check. However, I think it would be helpful if they included all details in the 'full' check. All in all I liked the way information in the checks was presented and I very much appreciate the refund.

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not good site anymore lol all stats are…

Not good site anymore lol all stats are N/A and most regs don’t come up unreliable and shows wrong car searched up X5 says “X5 BMW” shows a picture of a 4 series like had one job can’t even do it right 😭🤣 not even worse part it makes it seem like a car you see on the internet getting searched they have bad scorers because of MOT stats and there so minor still kills the score and people who use this site think the car is super bad if the score is low LOL

22 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor user experience.

Full experience seems a bit dodgy.
Firstly, it accepted the affiliate code, but didn’t apply the discount.
Then it wouldn’t accept my 3 digit card CVC. It allowed me to use image capture for my card and pulled the wrong expiry date. All details were checked multiple times and were correct, but kept failing CVC till I just used Apple Pay.
The free bit indicated something worth checking. It did say finance or plate change, but it presents in such a way that you really need to check the finance history. It wasn’t this.
Finally the image presented in looked like a Hyundai i10 or something. Nothing like a Škoda Kamiq.
All in, this experience makes me question the reliability.

15 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointing then VERY useful.

Disappointing: having paid for the higher priced check I thought it would include details about servicing, this needs an extra payment which is discounted to £7.xx. It would have been useful to know this earlier.
The free check provided by Vehicle Score is an excellent service.
Just paid the £7.16 for the Service History report: only 1 item on it, a service 17 months after first being registered - Vehicle Score cannot help thet there was only the 1 item.
For a little over £20 I have found enough to re-assure me that it's worth pursuing the purchase of the vehicle. A BIG THANKYOU to Vehicle Score.

13 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Very Disappointing

Having wanted to view the service records for the vehicle I decided to purchase the 'FULL' report rather than the cheaper version. I then found that the 'FULL' report didn't contain the service history included in the cheaper report and another payment was required to get it. That's not good VehicleScore. Not good at all.

13 de abril de 2026
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Hi Nigel,

Sorry to hear you were disappointed with the hidden history report. Just to clarify, service history is a separate product and isn’t included in the hidden history check — we do display both reports side by side with details of what each one covers.

That said, we completely understand the confusion and want to make this right. We’re happy to offer either a full refund or a complimentary service history report — just drop us an email at info@vehiclescore.co.uk
and we’ll sort it for you.

Thanks for your feedback, and we appreciate you bringing this to our attention.

Emma

Classificada 5 em 5 estrelas

It was simple touse, Detailed

It was simple and straight forward to use and I wasn't changed when the service history didn't show any records. Report was clear and precise

12 de abril de 2026
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Thank you Darren!

Classificada 1 em 5 estrelas

waste of money

10 de abril de 2026
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Hi Usman,

Sorry to hear you feel this way — that’s definitely not the experience we aim to provide.

Our reports are designed as a peace-of-mind check, so in many cases a “clean” result actually means no hidden issues were found, which is ultimately a positive outcome when buying a vehicle.

We also work hard to keep our pricing competitive while using the same underlying data sources as other providers.

That said, we completely understand your frustration and are happy to offer a full refund. Please just email us at info@vehiclescore.co.uk
and we’ll get this sorted for you.

Thanks for your feedback,
Emma

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