VehicleScore Opiniões 

176
TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Waste of money. Could only tell me service year but no details of location and hardly anything else included “Actions:• repair: Workshop Repair” That’s the extent of one report. Incorrect mileage... Ver mais

Classificada 1 em 5 estrelas

Not as accurate as some others. Charged £12.99 then another £4.99 for service history, only shows main dealer services. Offers a 50% discount on another check but won't let you redeem it. Got in tou... Ver mais

Classificada 5 em 5 estrelas

This site takes away an awful lot of questions that should be asked by a potential buyer. The access to it makes considering purchasing a vehicle simpler. The amount of information you can learn abo... Ver mais

Classificada 4 em 5 estrelas

In theory this App is a great idea and contains some very useful information for those targeting the purchase of a specific vehicle. However, to me, what doesn't make sense is a vehicle's overall scor... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Departamento de Veículos Automotores

Escrito pela empresa

VehicleScore has been designed to help people with their vehicle buying decisions. Our unique algorithm will score vehicle's based on age, mileage, MOT history and more!


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 28% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(176)

60 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A great service

A great service, on par with Car Vertical but a fraction of the price.

22 de julho de 2025
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Thanks Surrey for the review. Our checks are definitely more cost effective!

Classificada 1 em 5 estrelas

Misleading refund promise, avoid Vehicle Score

Paid for a report from Vehicle Score, which claims you get a full refund if it’s clear. My car only had brand new finance I’d just taken out (fully known to me) , but they still refused the refund.

Customer service was dismissive and unhelpful. Total waste of money and a misleading guarantee. Avoid!

10 de julho de 2025
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Hi,

Our product states you are refunded if your report is clear and it outlines, write-off, finance, salvage, stolen, import, export or plate changes found means the report was NOT clear. This is stated on the product card.

This product would not be viable if we issued everyone a refund regardless of if the report was clear or not.

Regards,
Emma

Classificada 1 em 5 estrelas

Failure to respond or provide the claimed refund

Paid for the product in full which claims to refund you if zero results are found - sure, zero results were shown on the report. However, despite contacting then 3 or 4 times, they have not refunded the transaction.

Contacted them again as suggested - still no response or refund.

On 30 June @ 11:10am, I emailed both addresses.

They have now refunded - thank you - but it really should not take this long in my view.

19 de maio de 2025
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Hi Robert,

Our mailbox is automated and will have triggered the refund which can take up to 5 working days. We will follow up too after a few days to make sure you was happy with the service. I've had a search for your name and can not see an email with your name associated. If you can email us again I can confirm everything has been processed as normal.

EDIT: Still no email showing Robert, but we can see emails from other customers. Please make sure you are contacting us through info@vehiclescore.co.uk OR accounts@vehiclescore.co.uk

Emma

Classificada 4 em 5 estrelas

Detailed report but no images

Really good detailed report but no images supplied when a vehicle is declared as an insurance write-off. Also I ran a report on two Fiestas and each report flagged up as an 'ex-taxi'. That's certainly not correct.

20 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Unable to find vehicle

Tried to find a vehicle I was interested in but it could not find the registration. Found it on an alternative website.
It wasn't an import, new car or anything strange. I double checked the reg I had input but still no joy.

5 de abril de 2025
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Sorry about that Joe. Would be great if you could let us know the reg so we could investigate this.

Classificada 1 em 5 estrelas

Rip off refund policy

I used the ultimate refund option on a car from a dealer and it came back with outstanding finance so I could not get the refund. The finance was just a floorplan that most dealers take out and is NOT outstanding finance as it is paid off by the dealer as soon as the car is sold. Absolute rip off.

5 de fevereiro de 2025
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Hi,

As mentioned, the vehicle shown it was in finance. The cause of the finance was that the car dealer had bought their stock on finance. We can only refund if you have a clear report. Ad your car shown it had finance against it, it does not qualify for a refund.

Emma

Classificada 1 em 5 estrelas

Vehiclescore claims that my car has a…

Vehiclescore claims that my car has a mileage discrepancy when in fact there isn't one. Damaging and likely to impact the resale value

13 de janeiro de 2025
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Hi,

Our mileage discrepancy comes directly from the DVLA MOT data. Can you please send your reg for us to check. Our detector will always go off if you have a MOT which shows the mileage has decreased since it’s last MOT. You can speak to the DVLA if their data is incorrect which will update our site.

Nathan

Classificada 3 em 5 estrelas

Didn't work, promotional email and no unsubscribe option.

Tried VehicleScore for the first time today. Checked multiple vehicle registrations, older and newer vehicles, and just a blank white screen appears after pressing enter/return. Also I received a promotional email within the first few minutes of trying this website yet I had not created an account or subscribed to anything. There is no option on the email to unsubscribe either. A website heavily promoted by YouTubers but perhaps their reality is different from mine!

Updated: Thanks for your reply, the website now works. It would seem that I did create an account so my apologies. However, I have now deleted it as I did not sign up to receive marketing/promotional material and nor do I want it.

17 de dezembro de 2024
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Hey,

Sorry to hear you experienced the blip in our service tonight. The DVLA data point was down for 30 minutes.

As for email data, we only will send you a email if you sign up. It is impossible for us to get it any other way.


Sorry to here you had a bad experience with our free website!


Edit:
At the bottom of our emails, you can select ‘unsubscribe’ for all your data to be deleted.

Also, if you decide to sign up again, simply do not tick the box on sign up for opt in for marketing.

We hope to see you back soon!

Sorry again for the outage!:(

Classificada 1 em 5 estrelas

All cars i checked had 999 score

All cars i checked had 999 score. thought maybe i will get more accurate number with report, bought it. Nothing. Stop misleading people. Total disappointment.

Update.
Tath's the problem, all cars are used and old (10-15 year old) and have from 50k to 100k+ miles. but your system don't bother to show all that. what else it doesn't show?

Sorry guys i'm not going to bother myself with you. Your system is broken. Your IT department, or who ever is responsible for your website, needs to do better. Have a good day.

28 de novembro de 2024
Opinião espontânea
logótipo da VehicleScore

Resposta da VehicleScore

Hi,

I’m quite shocked to see a negative reply for a 999/999 car. If you’re car is scoring maximum, it is likely because the vehicle is almost brand new/under a few years old. Feel free to send us the registration so we can take a look regardless.

Got a reg for us? 999 on a 15 year old car is impossible, unless it is a import and we have a large gap in DVLA data.

I look forward to your response Jessica.

(EDIT)
If you’re not willing to let us know the reg to check it out, I’m guessing this is a false review seeing as you don’t wish for us to help you, and from looking at your other reviews.

If you want us to be better/answer your questions, please send a reg. Otherwise, we will assume a fake review as 999 on a 15 year old car is literally impossible with our algorithm.

Hope you have a good day regardless and your score/report hasn’t ruined your day.

Emma

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Leia mais sobre como processamos as opiniões na Trustpilot.

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