I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... Ver mais
A empresa respondeu
Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of f... Ver mais
A empresa respondeu
I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para animais de estimação
- Loja de animais de estimação
- Loja de ração
- Produção de produtos alimentares
Sobre Vet's Kitchen
Escrito pela empresa
At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.
All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.
We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.
As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.
Visit our website for more info or to shop our range:
Informações de contacto
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, Reino Unido
- 01793 887 555
- contact@vetskitchen.co.uk
- vetskitchen.co.uk
4,5
Excelente
783 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent quality food
Excellent quality food - wouldn't use anything else. Great for sensitive tummies and older dogs. If you need advice, so helpful. Highly recommend.
14 de março de 2024
Resposta da Vet's Kitchen
Thank you for the review!
Al the best, the Vet's Kitchen team.
Prompt delivery and great quality
My cat loves Vets Kitchen food; it’s just a shame the little hearts were discontinued. Prompt delivery and quality as always.
3 de abril de 2024
Resposta da Vet's Kitchen
Thank you for the review. We have an update on the treats, please see the first FAQ here: https://vetskitchen.co.uk/pages/your-faqs
Vets kitchen never fails to deliver
Vets kitchen never fails to deliver. Food is excellent quality and my dogs love it. I get lots of comments on how shiny their coats are.
3 de abril de 2024
Resposta da Vet's Kitchen
Thank you for the feedback, it's lovely to hear that your dogs enjoy the food and look great too!
Web site easy to use good company
Web site easy to use. Dog likes this food and helps to keep her weight right.
2 de abril de 2024
Resposta da Vet's Kitchen
Thank you for the review.
Best Wishes, The Vet's Kitchen Team
Great as always
Great as always
Quick response, quick dispatch, delivered on time & good value food for my mutts!
3 de abril de 2024
Resposta da Vet's Kitchen
Thank you for the feedback.
All the best, The Vet's Kitchen Team
My dog loves the food.
Been using Vets Kicthen products, since my dog was a puppy. Nearly 8 years on and I can’t fault them.
2 de abril de 2024
Resposta da Vet's Kitchen
Thank you for the lovely feedback.
Best Wishes, The Vet's Kitchen Team.
Resposta da Vet's Kitchen
Thank you for the review.
Best Wishes, the Vet's Kitchen Team
Delivery as promised
Delivery as promised - excellent product. The only negative is the fact that Little Stars are being discontinued, my dog loves them.
2 de abril de 2024
Resposta da Vet's Kitchen
Thank you for the feedback. We are as disappointed as you about the Little Stars, however we are embarking on some production trials and if successful we hope to be able to re-introduce a small range of Little Stars before summer. They may not be the same texture as before, but they will still be soft, hypoallergenic and with the quality ingredients you've come to expect.
Resposta da Vet's Kitchen
Thank you for the feedback.
Best Wishes, The Vet's Kitchen Team
Not delivered yet
Not delivered yet. Allowed to order when out of stock. No internal communications to allow delivery messages to be sent when the order had not been despatched and to seek feedback when no delivery.only redeeming factor is that you dud ring yo say you were out of stock after the delivery messages had been sent.
2 de abril de 2024
Resposta da Vet's Kitchen
Hi David, thank you for the feedback. Unfortunately, the order messages are automated, however we contacted everyone as soon as possible. I can see that we called and emailed you as soon as we were back in after the bank holiday.
We are very sorry that the system allowed ordering when we were out of stock, this is something that we are looking into to try and prevent it happening again. We have a note to send your food as soon as stock arrives with us, however if you need to contact us in the meantime please call on 01793 887 555 or email contact@vetskitchen.co.uk
We are very sorry for the delay.
Brilliant service & product
8 de março de 2024
Resposta da Vet's Kitchen
Thank you for the feedback.
Best Wishes, Vet's Kitchen Team
Resposta da Vet's Kitchen
Thank you for taking the time to post a review.
The Vet's Kitchen team.
Brilliant product
Brilliant product. My little Cavapoochon’s fur is lovely and soft and less prone to knots since being on the salmon and sweet potato grain free dry food. Cheap delivery at £1.99 and I received 7 kilos of food not the 6.6 I’d ordered! I fed my last dog on Vets Kitchen and wouldn’t feed my new little boy on any other food.
27 de março de 2024
Resposta da Vet's Kitchen
Thank you for the feedback, we're really pleased to hear how well your boy is doing.
Best Wishes
The Vet's Kitchen Team
Dogs love it
Food arrived on the day expected. The dogs really love it too. Will be ordering more.
26 de março de 2024
Resposta da Vet's Kitchen
Thanks for your review!
Best Wishes, The Vet's Kitchen Team
Great product and great service
Great product (dry cat food which we use as treats) and really quick delivery.
25 de março de 2024
Resposta da Vet's Kitchen
Thank you for your review!
Best Wishes, The Vet's Kitchen Team
I neede a sample for my new puppy
I neede a sample for my new puppy . Vets kitchen were very helpful and sent me some puppy 🐶 food . By the way he loves if . They also sent me a sample of a supplement for my big doggie he also loved it . Great service
1 de março de 2024
Resposta da Vet's Kitchen
Thank you for taking the time to leave a review.
Best Wishes, The Vet's Kitchen Team
Resposta da Vet's Kitchen
Thanks for your review!
Best Wishes, The Vet's Kitchen Team
Easy to order
Easy to order, efficient delivery and no delays or problems, so my dog didn't have to wait for her dinner.
18 de março de 2024
Resposta da Vet's Kitchen
Thanks for your review!
All the best, the Vet's Kitchen team.
Fiona has been amazing
Fiona has been amazing, best customer service I’ve received from anywhere in a very long time. Seems to truly care about our experience and our pet. Thank you Fiona, you went above and beyond.
12 de março de 2024
Resposta da Vet's Kitchen
Thank you for taking the time to leave a review about the service you received. We will pass this on to Fiona.
Best Wishes
The Vet's Kitchen Team
Resposta da Vet's Kitchen
Thanks for your review!
All the best, the Vet's Kitchen team.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.