I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
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I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.
A empresa respondeu
The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... Ver mais
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Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of f... Ver mais
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I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... Ver mais
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Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, Reino Unido
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.Vets Kitchen is a very helpful company the orders always arrive on time .
Switched to this dog food following a conversation with a vet. Unfortunately my dog has a very sensitive digestive system, which seems to cause her to be sick if she has anything different. Bought the Vets Kitchen Sensitive Care and my dog as really loved it. No digestive issues since. Ordered direct from Vets Kitchen, which was easy, and it arrived really quickly. Recommended.
Always get super efficient service from Vet's Kitchen. Their product is made in the UK and I haven't had any problems with their service or supply in the last 10 years. I hope the upcoming changes don't alter this first class offering.

Resposta da Vet's Kitchen

Resposta da Vet's Kitchen
The delivery address was wrong but an email got it changed before the order was completed.

Resposta da Vet's Kitchen
Great food have fed elderly rescues & now younger ones on it Fiona nutritionist very helpful A great company Highly recommended

Resposta da Vet's Kitchen

Resposta da Vet's Kitchen
All round great service from order to delivery

Resposta da Vet's Kitchen
just a nice company that honours its discounts when they sell all they have in stock. so ordered a week later with no trouble.

Resposta da Vet's Kitchen

Resposta da Vet's Kitchen
Great advice,communication,service and products!!. Please bring back little stars sensitive treats!!

Resposta da Vet's Kitchen
I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses the following day and a replacement product arrived two days later. Brilliant customer care all round. I have fed my little Westie Vets Kitchen dried senstive food for six years now following serious skin problems and he has thrived on it. Vets Kitchen really do care about their products and their customers!

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Great !! These are the only treats my Shihtzu can have without a reaction so I buy in bulk " little stars salmon treats" as he's allergic to everything and on a hyper allergic diet ...

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It’s good to be able to try before you buy a big bag of food when you’re dog is very fussy like mine and he likes it so i will definitely buy some for him again.

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very definitely 5 star company. Very helpful after 2 phone calls to them. Sorted out my problem easily.

Resposta da Vet's Kitchen
Customer Services person was very helpful when I had a query. Sadly, my dog would not eat the wet food as she is an incredibly fussy eater - its not the food its the dog! She is more accepting of the kibble. Dog possibly has a sort of Spike's syndrome so needs gluten free diet.

Resposta da Vet's Kitchen
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