Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Tried since 09,00 to get through to speak to someone and didn’t succeed until the afternoon possibly a fault on the line

Classificada 5 em 5 estrelas

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Associação de empresas de contrução civil

Escrito pela empresa

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(242)

239 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very nice person

Very nice person. Good job done.

10 de junho de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thank you for your great feedback and for your kind words, Karen Cockerham.

Classificada 5 em 5 estrelas

The repair man was brilliant

The repair man was brilliant, solved my issue with the outside air vent, Very friendly and polite. 07/06/2026

7 de junho de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, MIss Jean Whitaker. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 1 em 5 estrelas

Showed lack of sympathy and…

Showed lack of sympathy and understanding of my situation.

7 de junho de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Geoffrey Britton
We’re sorry to hear that you’re unhappy with your experience with Vico Homes. We’d like to look into this further for you with the relevant teams. Please give us a call on 0345 8 507 507 or get in touch via our website at www.vicohomes.co.uk so we can assist you.

Classificada 5 em 5 estrelas

The electricians were on time produced…

The electricians were on time produced ID before entering the property explained what they were doing
Polite and clean job was done

2 de junho de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Nigel Dunford and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Classificada 1 em 5 estrelas

Just shocking

Just shocking, forgotten, major financial problems.

30 de outubro de 2025
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Paul
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

Lee was very professional and explained…

Lee was very professional and explained everything to me in a way that was very easy to understand.

2 de junho de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Tony O'Sullivan. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 5 em 5 estrelas

Fantastic service don't normally ask…

Fantastic service don't normally ask for anything doing but this repair needed doing great job 👍

3 de junho de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Angela Cranswick. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 5 em 5 estrelas

It was brilliant never had any problems…

It was brilliant never had any problems what so ever it's sorted out straight away what I reported brilliant telephone service & lovely manners on phone to x

2 de junho de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Jean Bradford. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 1 em 5 estrelas

I contacted Vico homes regarding large trees that are voiding my house insurance.

I contacted Vico homes regarding my neighbours trees; they are self seeded fast growing maple and are now taller than my house and 2m away from the property.
When this was first reported 2 years ago Vico Homes (then WDH) assured me they would cut the trees down; at that time it would have been a small job, now two years later the trees are much larger.
I am now short of light in my back garden and my gardening has increased twofold as these trees and the mother tree are all dropping seeds into my garden, I have just finished cancer treatment and am getting my strength back so can honestly do without the extra stress.
It is completely obvious to me that the huge tree in the utility land needs removing because the saplings are taking over and the problem will only continue.
I need Vico homes to acknowledge that managing these constant saplings is too big a job for my young neighbour and please remove them.

12 de junho de 2025
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Amanda Fawcett-Gibson
We’re sorry to hear that you’re unhappy with your experience with Vico Homes regarding the removal of trees. We’d like to look into this further for you with the relevant teams. Please give us a call on 0345 8 507 507 or get in touch via our website at www.vicohomes.co.uk so we can assist you.

Classificada 1 em 5 estrelas

Awful awful

29 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

Reported a job less than 15 hours ago…

Reported a job less than 15 hours ago and carried out immediately well done Vico homes

28 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Tony Fort. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 5 em 5 estrelas

Amazing service from Vico Home

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering the issue. He was very friendly, professional, quickly identified the cause of the blockage, and got everything fixed efficiently. Really impressed with how smooth and fast the whole experience was. Thank you so much!

24 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Nisar Mansoor and we're happy that you're pleased with how we've dealt with the repairs at your home

Classificada 5 em 5 estrelas

Reported & Solved within 3hrs

Within 3hrs of reporting a repair my problem was solved, the engineer was friendly and explained everything along the way.

21 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Sandra and we're happy that you're pleased with how we've dealt with the repairs in your home

Classificada 5 em 5 estrelas

I am so grateful to vico homes every…

I am so grateful to vico homes every person I’ve spoken to through out my journey with them has been amazing kind polite non judgmental professional extremely helpful and I can’t thank them all enough helping me to secure my forever home

20 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback and kind words, Janet Tennant. If you need help with anything in future, please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

Yes amazing

Yes dealt with professionalism

20 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thank you for your great feedback and for your kind words.

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