Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Ver mais
A empresa respondeu
Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Ver mais
A empresa respondeu
Tried since 09,00 to get through to speak to someone and didn’t succeed until the afternoon possibly a fault on the line
Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais
A empresa respondeu
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Merefield House, Whistler Drive , WF10 5HX , Castleford , Reino Unido
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Respondeu a 97% das suas opiniões negativas
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Richard was a perfect gentleman very kind and thoughtful man very caring

Resposta da Vico Homes

Resposta da Vico Homes
Luvly fellow fast and efficient service

Resposta da Vico Homes
The repair man was brilliant, solved my issue with the outside air vent, Very friendly and polite. 07/06/2026

Resposta da Vico Homes
Showed lack of sympathy and understanding of my situation.

Resposta da Vico Homes
Kate wa very polite from vico homes an helpful thank you vico homes

Resposta da Vico Homes
The electricians were on time produced ID before entering the property explained what they were doing
Polite and clean job was done

Resposta da Vico Homes
Your service provider is very professional & knowledgeable

Resposta da Vico Homes
Just shocking, forgotten, major financial problems.

Resposta da Vico Homes
Lee was very professional and explained everything to me in a way that was very easy to understand.

Resposta da Vico Homes
Fantastic service don't normally ask for anything doing but this repair needed doing great job 👍

Resposta da Vico Homes
It was brilliant never had any problems what so ever it's sorted out straight away what I reported brilliant telephone service & lovely manners on phone to x

Resposta da Vico Homes
I contacted Vico homes regarding my neighbours trees; they are self seeded fast growing maple and are now taller than my house and 2m away from the property.
When this was first reported 2 years ago Vico Homes (then WDH) assured me they would cut the trees down; at that time it would have been a small job, now two years later the trees are much larger.
I am now short of light in my back garden and my gardening has increased twofold as these trees and the mother tree are all dropping seeds into my garden, I have just finished cancer treatment and am getting my strength back so can honestly do without the extra stress.
It is completely obvious to me that the huge tree in the utility land needs removing because the saplings are taking over and the problem will only continue.
I need Vico homes to acknowledge that managing these constant saplings is too big a job for my young neighbour and please remove them.

Resposta da Vico Homes
Reported a job less than 15 hours ago and carried out immediately well done Vico homes

Resposta da Vico Homes
Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering the issue. He was very friendly, professional, quickly identified the cause of the blockage, and got everything fixed efficiently. Really impressed with how smooth and fast the whole experience was. Thank you so much!

Resposta da Vico Homes
Within 3hrs of reporting a repair my problem was solved, the engineer was friendly and explained everything along the way.

Resposta da Vico Homes
I am so grateful to vico homes every person I’ve spoken to through out my journey with them has been amazing kind polite non judgmental professional extremely helpful and I can’t thank them all enough helping me to secure my forever home

Resposta da Vico Homes
Absolutely great staff fantastic service thank you so much

Resposta da Vico Homes
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