Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Tried since 09,00 to get through to speak to someone and didn’t succeed until the afternoon possibly a fault on the line

Classificada 5 em 5 estrelas

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Associação de empresas de contrução civil

Escrito pela empresa

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(242)

239 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

They dealt with my repair very…

They dealt with my repair very efficiently and professionally. The trade person was very helpful and fixed the problem

19 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Katie White and we're happy that you're pleased with how we've dealt with the repairs in your home

Classificada 5 em 5 estrelas

The provision of housing is essential…

The provision of housing is essential and advice and support is much needed by people who are financially challenged.

17 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Timothy Grayson. If you need help with anything in future, please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk .

Classificada 5 em 5 estrelas

Vico homes recommendation

Having spoken to Richard he was very professional polite well manared his help was invaluable definitely recommend vico home's search staff 5 ✴️✴️✴️✴️✴️rated.

18 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Robert Hampton. We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 5 em 5 estrelas

Good service. Nice people

From call to customer experience lady (Dixie) to the conversation with electrician (only an hour after first contact) I can say the service was excellent. The advice was clear and precise and stopped me drilling where I should not! My thanks to all.

12 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Alan Brown and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Classificada 5 em 5 estrelas

Yearly gas check

Yearly gas check was done and there is an issue with boiler, the service engineer explained in detail the problem and will be sending someone out in the morning .He was very thorough professional and friendly ,left everything clean and tidy.Very nice chap.Quick on response to deal with issue .

7 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Mrs Patricia Beales. We're so happy to hear that you're pleased with how we've dealt with with your boiler repairs

Classificada 1 em 5 estrelas

Vico homes

Vico homes , trouble causers . Dont give a damm about peoples mental health n well being just make it ten times worse.

5 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Sharon New Long
We're sorry to hear you're unhappy . We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

All relevant information was provided…

All relevant information was provided without wasting time.I am happy with everything

6 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback, Spilisiwe Zivurawa . We're so happy to hear that you're pleased with how we've dealt with things for you.

Classificada 1 em 5 estrelas

Visited my parents at Gill Sike House…

Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the residents pay a service fee it really isn't good enough, doors, floors. Windows, lights all terrible used to be such a lovely building a shame it's gone down so much.

1 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Belinda. We’re sorry to hear that you were disappointed during your recent visit to your parents at Gill Sike House. We have shared your feedback with the relevant teams so that these concerns can be looked into further.

Classificada 5 em 5 estrelas

Best housing association

Vico homes are so efficient and always helpful and pleasant

5 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thank you for your great feedback and for your kind words.

Classificada 1 em 5 estrelas

Full of fake reviews from workers

Full of fake reviews from workers. Look at their google reviews they are a lot more accurate. As a tenant I’ve had nothing but problems with this company.

2 de maio de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hello, we’re sorry to hear you’ve not had a good experience with us. All our Trustpilot reviews are from real customers but we understand these might not reflect the experience you’ve had with us. If we can help with any issues you’re having, please get in touch on 0345 8 507 507 or through our website www.vicohomes.co.uk

Classificada 1 em 5 estrelas

Vico homes send emails out saying how…

Vico homes send emails out saying how they are there to help & support their tenants. I have rung up twice with a repair or help and all I get is “ we don’t do that” just what is it that I have to do to get someone to listen to what I have to say !!! Nightmare

30 de abril de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Hi Margaret Bills
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting a repair. We’d like to talk to you to understand more about what the issues are, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Classificada 5 em 5 estrelas

I've had a faulty boiler losing…

I've had a faulty boiler losing pressure and not turning on.
It only took about two minutes for Vico to answer the phone.
The lady I spoke to arranged for an engineer to call and he was here within two hours.He sorted the problem in hardly no time at all.
"Great job "
Thank you.

29 de abril de 2026
Opinião espontânea
logótipo da Vico Homes

Resposta da Vico Homes

Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.

A Experiência Trustpilot

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Leia mais sobre como processamos as opiniões na Trustpilot.

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