Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been to Vietnam now, for a few years, since I retired from the workforce. My visa applications have been very smooth, and very prompt. To put it mildly, the service has always been impeccable.... Ver mais

Classificada 5 em 5 estrelas

Great job! I applied for visa online one week before my trip to Vietnam, and immediately received email from Vietnam Visa Support Team that my passport and photo weren't attached correctly. I sent the... Ver mais

Classificada 5 em 5 estrelas

We realized last minute that we did not get our visa approved prior to the trip. They were very responsive in getting an approval letter to us within 24hr that would have allowed us to fly. There was... Ver mais

Classificada 5 em 5 estrelas

My family and I are travelling to Vietnam at Christmas when my visas were issued I noticed a discrepancy on my sons visa. I emailed highlighting the problem, not only was my email answered within the... Ver mais

Informações sobre a empresa


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

125 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(125)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Heartwarming Customer Care

My initial application has some errors, the Vietnam visa team alerted me within 24 hours and explained in detail what I needed to fix. I made the corrections and emailed them directly and my visa was issued 5 days sooner than the allotted time of 10 days. I am a world traveler. This is the most excellent customer service I have seen from a national government service. Keep up the good work.

14 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

The process was simple, but more important when I had a glitch, the response from the staff was outstanding....Well done!

10 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from the Vietnam Visa Support team

Excellent service from the Vietnam Visa team. They were very quick to provide up to date information on the progress and worked hard to meet a very close deadline for the issuance of my visa. Without their help I would have missed my flight. Very much appreciated. Thankyou Susan

2 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

These guys are definitely not bots or…

These guys are definitely not bots or anything impersonal like that. They are real people treating travelers like real people. They reply quickly and if there is an issue , in my case the quality of my selfie, they reply with diplomacy and confirm that they received the proper file. They then had my visa within a week. Very lovely to deal with. Even after I thanked them for their good personal service, they replied with kindness.

26 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great communication

Great job! I applied for visa online one week before my trip to Vietnam, and immediately received email from Vietnam Visa Support Team that my passport and photo weren't attached correctly. I sent these docs via e-mail and got confirmation that it worked out. And when my flight day was approaching I sent them email explaining that and asking if there was any chance to get visa next couple days. And I got my visa really quick even it should take 10 working days, indeed they understood my travel plan and sent me visa in 5 days! So happy!

28 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing professionalism

Amazing professionalism. They were very considerate of my situation and issued me visa on priority. Very grateful to them for their help. The best experience so far anywhere in the world. Thank you very much.

25 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The application process was easy to…

The application process was easy to begin with. And the minor issues I faced regarding the e-visa download were addressed promptly and efficiently. They kept their word regarding the processing time and saved me from worrying unnecessarily. Thank you for your precious services! Please keep up the good work.

22 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome service

Awesome service. The Embassy responded quickly whenever I had an issue. And I mean quickly. When I thought I had an issue with the entrance date three days before I was to leave for Vietnam. They responded within an hour of me emailing them. They were amazing. thank you so much for your quick attention to matters. Appreciated so much

11 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The government website was very easy to…

The government website was very easy to use, more affordable than commercial service companies, and the service was excellent. I sent an email checking up on our visas as we were cutting it a bit close before departure. We received a reply in less than a business day and out visas shortly thereafter. A very straightforward and hassle-free process!

22 de agosto de 2023
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais