Absolutely brilliant service. Filled in the form, sent binoculars in, 1 week later I had a phone call with a quote for the clean and repair. All the work done and binoculars returned as good as new... Ver mais
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Leia as opiniões dos outros
Outstanding customer service - I lost one of the lens caps on my 8x42 binoculars so contacted Viking Optical. They replaced it free of charge. I contacted them on a friday 10 minutes before they clos... Ver mais
A empresa respondeu
Brilliant can’t be faulted. Friendly service from knowledgeable people. Special mention to Jack who couldn’t be more helpful. Would definitely use again.
A empresa respondeu
I needed spares for my Viking binoculars which I had bought years but couldn’t remember what model they were! A photo sorted it out and following an incredibly helpful, friendly and fast response the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Viking Optical Centres are a leading independent retailer of optical equipment for over 30 years, with shop locations in Halesworth and Edinburgh. Offering brands such as Leica, Swarovski, Nikon and Zeiss to name just a few.
Informações de contacto
Blyth Road, IP19 8EN, Halesworth, Reino Unido
- 01986 875315
- sales@vikingoptical.co.uk
- vikingopticalcentres.co.uk
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Excellent Support and Repair experience.
I received a Viking monocular as a present. Great bit of kit but the focusing was very stiff. I got in touch with Viking who said to send it in but I might have to pay as I couldn't find the warranty card. They kept me informed, including to let me know there'd be no charge, and all contacts with Viking were very pleasant and cordial. Now got it back, better than ever. The customer support/repair experience couldn't have been better.
Fabulous Peregrine binoculars
Fabulous binoculars at a knock-down price, because it was ex display :)
Binocular Repairs
We sent our viking binoculars down for repair recently after dropping them - what a great service. Friendly, efficient and tip-top all round, the binoculars are working better than ever. Many thanks to Edward who kept us in touch with everything and Stevie the technician who did the work. Very happy to recommend them.
Great repair service
Purchased telescope 2 yrs ago from RSPB, eyepiece developed a fault, took it in to RSPB Conwy, service there was excellent, and item was repaired under warranty within a month. All good!
Beautiful binos excellent service
Beautiful binos, excellent service & from my home county. Thank you.
Top company
Top company, easy ordering, good price. Binoculars delivered next day by DHL, that well packaged even Evri would have found it too hard to damage the goods.
A Great Company
Excellent no nonsense website and very helpful people. My first call for optics and accessories and I’ve never been disappointed . Highly recommended.
Binocular repair
Just had a pair of RSPB binoculars repaired after over 10 years of use. They have done a fantastic job. They are now like new, and it only took just over 2 weeks. What great service. I certainly recommend them .Thank you. P.S. Price was reasonable too.
Good quality product
Good quality product, efficient processing of the order and delivered as promised.
Have used Viking Optical for a repair of binoculars via RSPB and was impressed with the efficiency and informed processing of all aspects.
The Fantastic company site was easy to.
The site was easy to.. it had what I wanted.. packed with care ., speedy delivery plus well informed via email..
Opened my parcel it was just what I wanted easy to use plus very clear . I will certainly use Viking again excellent company thank you
Superb service for a very trusty old…
Superb service for a very trusty old pair of bins. Absolutely recommend the team at Viking for a trustworthy and professional service.
Excellent from start to finish
Viking were excellent from start to finish, great communication, swift and fantastic workmanship and extremely helpful
Telescope repair
Excellent service from Viking Optical repair team from first point of contact through to the assessment on how they could fix the issues, then the repair, and finally the quick dispatch back. Out in the field it feels like a new scope again. Thanks guys - happily recommend your service 🙂.
Arrived on time well packaged
Arrived on time well packaged. Excellent little scope
Old Fujinon 80 spotting scope rejuvenated
Old Fujinon 80 spotting scope sent for cleaning. Came back spotless, light haze removed, light fungus removed from prism. Eyepiece cleaned internally, focus mechanism greased. Floppy lens-hood stiffened. And a free eyepiece lens cap ! Cost IMO reasonable. Turnaround a few weeks. Scope now very usable once more. Thanks.

Resposta da Viking Optical Centres
Great customer service and excellent…
Great customer service and excellent repair service
Quick and efficient.
Superfast delivery. Excellent service.
Phoned to enquire about Swarovski ATC 17-40×56 Spotting Scope. Explained that I was going away on holiday soon and asked how fast could they get it to me. Ordered online Friday at abut 3:00. Got it next day at 4:00 via DPD. Wow! Very helpful member of staff. Outstanding service. (Great telescope too!) Thank you.
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