Vitall Opiniões 

493
•
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

2nd of 3 tests where my oestrogen level test has been higher than the range. Followed the instructions again too. Will be going back to having my blood taken by a professional. This is not for me.... Ver mais

Classificada 5 em 5 estrelas

After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Ver mais

Classificada 4 em 5 estrelas

It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Ver mais

Classificada 5 em 5 estrelas

Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease... Ver mais

Informações sobre a empresa

  1. Serviço de análises ao sangue

Informação fornecida por diversas fontes externas

Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

493 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(493)

33 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Swift and efficient

The test came quickly in the post. The instructions were clear. I was notified when the sample was received in the lab. The results were swift.

10 de agosto de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Many thanks for your feedback Janet, you summarised the service we aim to deliver perfectly!

Classificada 5 em 5 estrelas

Fast & Reliable

Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease in some aspects. Will be investigating further with my GP for future fertility. Thank you.

8 de agosto de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

It took ages to get result

It took ages to get result

17 de julho de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Hi Chris thanks for your feedback, I’m sorry if reporting took longer than expected. If you’re the customer we think you are, then your results were available three hours after sample receipt. However, for tests purchased via our third party partner programs, results may be reviewed by the partner first before being published to you. So unfortunately this part of the process is outside of our control. If you would prefer results to be released directly to you without this review step please let us know.

Classificada 5 em 5 estrelas

Great service, especially since I work in the industry

I work in a lab in the NHS and know the ins and outs of how these tests go and I'm really happy to say that Vitall's turnaround time, equipment for taking my own blood and most of all communication were all incredible. Getting updates on things like when my sample arrived at the lab, how long the test would generally take, and what next steps to take after the test was completed are all things I wish we could offer in the NHS, it would certainly reduce the amount of phone calls I get each day.
Thanks for a great service!

4 de julho de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Many thanks for your feedback Lyra, this is the service level we aim for so it’s great to hear this confirmed by you!

Classificada 5 em 5 estrelas

Great experience

Great experience - great tips on how to make sure my sample was ready and very quick results - excellent service will be using again in 90 days to see if I have been able to lower my cortisol levels naturally

4 de julho de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Thanks for your feedback Toni, 90 days is usually enough to see a measurable change so hopefully you’ll see this following any lifestyle changes. You may wish to check our blog pages too as we have several articles on how to reduce cortisol levels.

Classificada 5 em 5 estrelas

Excellent service

Quick delivery, test was very user friendly and results were uploaded extremely quickly too! Would highly recommend!

2 de julho de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Providing a quick and user friendly service is our main intention so many thanks for your positive feedback!

Classificada 5 em 5 estrelas

Thank you so much to Praise

Thank you so much to Praise, who was incredibly kind and patient with my very poorly brother.
I cannot stress how important kindness is to me when dealing with very ill people.

24 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

This service is very easy to use. I needed a blood test before an NHS hospital follow-up appointment, but based on past experience I expected that arranging one via the GP would be near to impossible. An hour on hold waiting to get through, the challenge of then convincing someone to write the request form, and then a trip of 90 minutes each way to actually get the blood sample taken.
To avoid all that hassle, I decided it was worth paying for the Vitall sampling kit for the required test instead. It was a simple matter to do the finger stick for the test, pack it up, hand it to the postie, and then next day get the full results from an accredited lab, as well as suggestions for any required actions.
There are cheaper services advertised, but it's essential to use an accredited lab to know you're getting accurate results. I would gladly use Vitall again.

19 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experience

Prompt delivery of the collection kit, clear and detailed instructions on what to do, and fast processing of the sample. Not only a first rate service but also clear communication throughout.

11 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

Highly recommend, the mainly took the test for many reasons, but my doctor screwed up my blood test results from NHS.So, I ended up taking private one and find out why I ended born with birth defect when I was a baby.

11 de junho de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

It was easy to do except the labeling…

It was easy to to except the labeling bit as the sticker with the bar code didn't fit around the small blood tube. And it didn't arrive until 9 days after ordering but they are quick with replys when I was telling them. Overall good

18 de maio de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Thanks for your feedback, we're sorry your kit took a while to arrive. Kits are dispatched immediately by Royal Mail 24 but occasionally get delayed in the postal system! Also barcodes are designed to be applied to sample tubes vertically, they're then easily read by analysers during your sample processing.

Classificada 3 em 5 estrelas

On a plus the service has a very quick…

On a plus the service has a very quick turnaround, however two consecutive samples were unreadable! The first one I was sent a complimentary retest but alas not so for the second unreadable test. I took the test correctly and posted immediately and am now £70 out of pocket. I emailed vitall around a week ago to see what could be done and despite getting the standard ‘thank you for your message, we will get back to you’ no one did!

18 de maio de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

We’re sorry you had sample issues and even more sorry we missed your email! Please login to your account to see your free of charge repeat test options

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