Vitall Opiniões 

493
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

2nd of 3 tests where my oestrogen level test has been higher than the range. Followed the instructions again too. Will be going back to having my blood taken by a professional. This is not for me.... Ver mais

Classificada 5 em 5 estrelas

After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Ver mais

Classificada 4 em 5 estrelas

It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Ver mais

Classificada 5 em 5 estrelas

Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease... Ver mais

Informações sobre a empresa

  1. Serviço de análises ao sangue

Informação fornecida por diversas fontes externas

Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

493 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(493)

33 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

prompt service well informed but when…

prompt service well informed but when one test failed was offered a repeat at £69 but found another provider who was just as efficient for £45 and a free repeat if you have a problem!

14 de novembro de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Hi Martin, thanks for your feedback. We do in fact offer free repeats for tests where a profile could not be reported!

Please view the results report page, underneath where the issue is described you will see your repeat test options.

If you don't see this please this option please contact customer.servics@vitall.co.uk from your registered email address.

Classificada 5 em 5 estrelas

Familial Hypercholesterolemia - Cholesterol Test

I did the cholesterol test because Familial Hypercholesterolemia runs in my family. I'm only 32 but my results came back as borderline high, so now I know to keep an eye on it and make some lifestyle changes to support my cholesterol. The results came back super quickly and the test itself was really easy to do. I will be doing these every 6 months to make sure my levels are under control and not going into the red.

24 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quick and Easy

Quick easy fingerprick test,very quick results sent day after by e-mail with informative report.Good service.

17 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

review

Did not have to wait long for my appointment, staff were friendly and professional.

24 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very good customer service

Quick delivery of test kits. Had issues collecting samples via home test kit, they re-issued a replacement kit quickly and their customer service was very good as well. Ended up upgrading to a pharmacy blood collection, send the kit back Friday afternoon and had results 24h later.

11 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely amazing service

Absolutely amazing service! I have been recommending this to family and friends. Very fast delivery, I then posted it on Wednesday morning and had my results by Thursday evening! I am now taking Folic acid as had no idea my levels were so low, which caused all the “lovely” symptoms I’ve been having.

3 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Speed of delivery and accessibility…

Speed of delivery and accessibility although the collection tube for the blood test is tiny

7 de setembro de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Hi Bea - thanks for your feedback. We use standard 'microtainers' for our samples, as these can be processed directly by analytical instrumentation. This helps minimise the amount of blood you need to collect too.

Classificada 5 em 5 estrelas

Amazing service

Amazing service. Very clear instructions, incredibly helpful with any questions relating to or about the service and incredibly attentive to getting the best experience possible. I loved the frequent updates and being able to see my sample kit getting delivered, reposted and tested all in real time with the clever update system through emails. Will be using this service from now on, I’m so grateful organisations like this exist so I can get my healthcare sorted properly! Thank you!

12 de setembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

effective and fast but odd emailing schedule

very fast delivery of blood test and results, and straight forward to use, however i received the directions via email- 3 seperate emails, 12 hours apart each, the last of which delivered after the package containing the test.

19 de agosto de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Thanks for your feedback, I'm pleased your found everything quick and straightforward to use.

Kits include full instructions, and we show any extra guidance needed regarding sample collection post-purchase and in your order confirmation.

The follow up emails you mention are to reinforce the importance of this and add detail for those who are interested in the process, so they are not really essential information to take the test.

Clearly though it would be more useful if they were all received before you collect your sample! We will take a look at the scheduling here.

Classificada 5 em 5 estrelas

Very fast and efficient

I went Vitall by referral from care oncology clinic. The service was impeccable. I filled the request for a blood test online and immediately received the form with the request details online and had to go print it and immediately went to The Doctors Laboratory and had the blood withdrawn and I got the results online in my account the same day after 4 hours only. I have never got blood results finish that fast even if I was admitted in a hospital. Great fast and very efficient service and I recommend it for everyone.

16 de agosto de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Many thanks for your positive feedback, we're pleased everything was so efficient for you

Classificada 5 em 5 estrelas

Quick turnaround

Quick turnaround. Very efficient. I will do a re-test in a few months' time.

14 de agosto de 2024
Opinião espontânea
logótipo da Vitall

Resposta da Vitall

Thank you for your feedback, we look forward to processing your next set of results!

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