Buyer beware for Canadians. This website is not transparent about tariffs incurred when buying products. The shipper WILL charge you a tariff. Nowhere on their website do they mention this and emails... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Buyer beware for Canadians. This website is not transparent about tariffs incurred when buying products. The shipper WILL charge you a tariff. Nowhere on their website do they mention this and emails... Ver mais
A empresa respondeu
Packaging and presentation was WAY above expectations, the necklace box looked like the kind of stuff you get from Pandora level stores. The piece itself is stunning and catches the light so well. Bet... Ver mais
A empresa respondeu
For starters, my order arrived so quickly and was packaged so well! I got the Amélie watch, and I love how beautiful the watch box and certificate are, I can tell care and thoughtfulness went into eve... Ver mais
A empresa respondeu
I ordered an item that sadly broke after a week however the store owner very quickly responded and remediated the situation by replacing the broken item at no charge. The jewelry is beautiful and only... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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My favorite online jewelry company, Shipping is very fast, no complaints, highly recommend!!!!!!

Resposta da Vivamacity
i love it so much it’s literally the best y’all should buy jewelery from them!

Resposta da Vivamacity
The first time I ordered from here it was fine, I got the double chain opal choker necklace and it came nicely and even had a pretty velvet baggy. The chain kinda broke easily so I fixed it and never wore it too tight after that tho.
This second time around I got the rose quarts one for a friend and was very upset by how it arrived, its pretty but the chain was already broken as if someone wore it, broke it and tossed it in the package to send off to me. No little bag, just a broken necklace bunched in the bottom of the package it was sent in. I can fix it easily but I expect a lot better when I order items that are supposed to be "beautiful and hand made".
I ordered 3 necklaces on December 13 received the item on January 13th and guess what I got a ring set that I didn’t order

Resposta da Vivamacity
uendelig dårlig kundepleje, min datter har været ude for at de har reserveret penge på hendes konto 7 til 8 gange. Uden en tlf.nr. blev de ved med at trække penge fra kontoen. Har forsøgt finde at telefon nummer til virksomheden, men det er nærmest u,muligt her på nettet. BRUG IKKE DETTE FIRMA.
Do not order from this company!!! I ordered several pieces of jewelry for Christmas gifts on November 24. It’s now January 6 AND THEY STILL HAVE NOT ARRIVED!!! I have emailed several times and finally got an answer ensuring me that they sent the package on December 18. What they SHOULD HAVE SAID was that they simply filled out a shipping order on December 15 and didn’t actually mail it until yesterday, January 5 (just got tracking update from USPS). When it finally arrives on Monday, we’ll see if it’s correct and all there. I WILL NEVER NEVER NEVER ORDER FROM VIVAMACITY AGAIN. EVER!

Resposta da Vivamacity
I ordered a necklace for a friend of mine on December 6th and I asked if they could ship it to me by December 22nd. I still haven't got it, it's been nearly a month. I've been texting them on their Instagram page and no response. I suggest not buying from this company.

Resposta da Vivamacity
I placed my order on December 3rd in order for my niece to get the jewelry she wanted for Christmas. My order shows the "shipping label" was created and the items are on their way to a USPS facility. That was 2.5 weeks ago! The company won't answer my emails and there's no phone number to call. What a scam!

Resposta da Vivamacity
Ordered in NOVEMBER! Christmas Eve is 2 days away and they have not even shipped my package yet. AWFUL, AWFUL, AWFUL. Do not bother buying from here. On top of that, they do not respond to any customer e-mails. Don't even bother, put your time, energy and money else where.
I see that Vivamacity responded taking no ownership. Yes I did finally receive my package, in late January. 2 months later. No excuses.

Resposta da Vivamacity
This company has terrible customer service and is a scam. DO NOT order from them! I ordered over a month ago and am still being assure it will be here before Christmas while the tracking information indicates that a shipping label was created over 2.5 weeks ago and nothing else has happened since. I usually don't leave bad reviews but this one is well deserved! Now a little girl won't have a Christmas present thanks to this terrible company and limited budget!

Resposta da Vivamacity
Awaiting order since 17th December 2017
Checkout billing address issues. probably due to overseas purchase just use paypal and it'll work. Your card might take a week to get refunded. I addressed the issue and received reply with explanation.

Resposta da Vivamacity
Probably isn't their fault that my package got delayed but the package was busted up a bit. Thats most likely the post office. But i ordered 3 necklaces and they all came in the same pckage so when I opened it up there was just a giant knot of chains. One ended up breaking. The crystals are okay I guess but theres no way they were "handmade." Overall I'm not overly impressed.

Resposta da Vivamacity
I ordered a ring for my grandma 3 weeks before here birthday and she was in the hospital and when her birthday came around the tracking still said processing. She died 3 days later. This “company” will take your money and scam you.

Resposta da Vivamacity
I have ordered a necklace 2 months ago, still no sign of being anywhere close, they wont even answer my emails...

Resposta da Vivamacity
Got my order and I love it. Thank you.

Resposta da Vivamacity
DO NOT USE ANY OTHER FORM OF PAYMENT ACCEPT PAYPAL. They will scam you and paypal will be your only hope to see a penny of what you spent.

Resposta da Vivamacity
I love this site. They have the cutest products and I haven’t been disappointed once. I’ve ordered around 8+ things from them now and I have gotten everything from them within a week or 2. The quality was great and sometimes better than I imagined. I will continue to order from them as much as I can. Plus, they give amazing discounts!

Resposta da Vivamacity
Had no problem with shipping but I am very disappointed with the quality of my items. On the website they depict a shiny beautiful florite wand and what I got was a dull almost cloudy or unpolished mostly green one. And is much smaller than I expected. Doubt if I will order from them again... too bad too as I was very excited....

Resposta da Vivamacity
I've ordered several pieces from Vivamacity and I've never been disappointed once. I even lost a charm on my necklace once and it was a simple and easy process to get it replaced. I recommend this site to anyone looking for unique quality jewelry.

Resposta da Vivamacity
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