Buyer beware for Canadians. This website is not transparent about tariffs incurred when buying products. The shipper WILL charge you a tariff. Nowhere on their website do they mention this and emails... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Buyer beware for Canadians. This website is not transparent about tariffs incurred when buying products. The shipper WILL charge you a tariff. Nowhere on their website do they mention this and emails... Ver mais
A empresa respondeu
Packaging and presentation was WAY above expectations, the necklace box looked like the kind of stuff you get from Pandora level stores. The piece itself is stunning and catches the light so well. Bet... Ver mais
A empresa respondeu
For starters, my order arrived so quickly and was packaged so well! I got the Amélie watch, and I love how beautiful the watch box and certificate are, I can tell care and thoughtfulness went into eve... Ver mais
A empresa respondeu
I ordered an item that sadly broke after a week however the store owner very quickly responded and remediated the situation by replacing the broken item at no charge. The jewelry is beautiful and only... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered from Australia so it took over a month to get to me. The ring was bloody beautiful! Looks just like the photos on their website but.... It looks cheap ASF because of the silver. I paid $124 for this ring and was very disappointed. Hard regrets for paying that much, I feel like a dill. You would get better quality at Pandora! The three stars is for how beautiful it looks, because it is stunning. The silver just looks so fake. I'm really scared to wear it because of the review about it turning green. I don't know how they got the great reviews on their website. Definitely not worth the money.

Resposta da Vivamacity
WORST COMPANY EVER!!!!!! I ordered a size 5 ring and it is way too big and all of my rings from other places are a 5. Also, the ring I bought looks absolutely nothing like the picture advertised online or on Instagram. In addition, they told me refunds are against their policy but they can issue me store credit, yet their website says "easy returns." I am pretty sure that implies refunds. DON'T SHOP HERE. DO NOT WASTE YOUR TIME ON THIS SCAMMY WEBSITE.

Resposta da Vivamacity
I placed my order back in April so it did take over a month to eventually get to me, the reviews made me nervous that I got scammed but I finally received it and I'm now very happy with my necklace.

Resposta da Vivamacity
Delivery took quite long, about 30 days, but I received all the items I ordered in top condition, they're some of my favorite jewelry

Resposta da Vivamacity
I bought a necklace back in 2016 and I’m finally deciding to write a review about it. I ordered one of the heart shaped crystal necklaces, can’t remember what it’s called and it arrived broken. Do not recommend this website

Resposta da Vivamacity
I never receive item over one month passed. Customer service ignore me. Do not use this company. They gave me the track number which is false and also I suspect this company call US post office to return the item to Vivamcity. Its a scam !!!!! Please use paypal for your safety and your can claim your money back............ SCAM SCAM SCAM SCAM COMPANY

Resposta da Vivamacity
never received item. Customer service said it was my problem. Do not use this company . Its a scam !!!!! SCAM SCAM SCAM SCAM

Resposta da Vivamacity
I gave a one star because I had no choice! Do not order from
This company customer service is the worse! I ordered 5 gifts for Christmas and was sent one box. When I emailed them they told me I need to
Order more jewelry or buy boxes. I will
Take my money somewhere else!!!

Resposta da Vivamacity
This company stole my money and my card information, never refunded me and now I'm going to sue them because they have done this to EVERYONE F***VIVAMACITY WORST COMPANY EVER!!! F***this company fr

Resposta da Vivamacity
Ordered wrong size ring. Returned unworn ring to address customer service provided. Tracking shows they received the ring back (a month ago) but never acknowledged receiving my return and never refunded my payment. Now customer service will not reply to my messages.

Resposta da Vivamacity
My necklace got lost in January. They have been telling me they will refund me over and over again. I have still not received my refund and customer service is horrible.
DONT PURCHASE FROM HERE UNLESS YOU WANT TO BE SCAMMED

Resposta da Vivamacity
Ordered my item round many months back, the shipping took quite a while like many weeks, it was supposed to be a gift for myself for my birthday but forget it. Turns out, i ordered the wrong size so i requested for a exchange, sent it back to the stated address, i even checked the address sent was correct 5 times before i mailed it out (it was registered mail) so definitely there was a tracking no. Fast forward weeks and months later, emailed them constantly like once every month then months if they received, there was fast response, but they constantly said they haven't receive?? emailed my country's post office about the parcel and they replied that it WAS DELIVERED TO THE LOCATION I SENT. SO VIVAMACITY SHOULD HAVE RECEIVED IT. BUT NO. Just lost 40+ SGD just for the registered article shipping and for the ring. FYI someone on here did stated their "Diamond Crown Ring" could be found on amazon and i found the exact item. I did buy a second ring months later, it came fine. Sketchy.

Resposta da Vivamacity
Items are so cheaply made and worst of all look cheap. You're better off buying forever 21 jewelry. However, packaging was nice and came in a little dust bag.

Resposta da Vivamacity
It wasn't as good as I expected it to be. The products don't look as fancy as they do on the website. Definitely doesn't worth the money...

Resposta da Vivamacity
This site is crap. I order all the time online from many retailers and this is by far the worst experience I've ever had. I ordered on Cyber Monday, so 11/26/18 and still haven't received my package. My daughter was short 4 gifts and I'm out the money. They say they can't help me because the items haven't been delivered, but there's no delivery date as of yet. I will never use this site again and will post everywhere how awful they are.
Horrible quality. Forever 21 jewelry lasts longer than this. I recently purchased the Oceana Necklace, it came beautifully packed and fast shipping. As soon as I received the necklace, I put it on and wore it for ONE DAY. I didn't shower or applied perfume and the necklace completely tarnished. Just after one day... I immediately contacted Vivamacity and explained this. Their customer service explained the necklaces are made from brass (very cheap metal for the price) and that their "14k gold plated". I've owned plenty of gold plated jewelry before and this has never occurred to me. Do not waste your money, horrible quality. $25 I will never get back, look on Etsy for better products and same price.

Resposta da Vivamacity
Lightning fast shipping . Love the necklace, highly recommend. Will come back again. 😘😎
I ordered the lani wildfire blue opal necklace and it came within 5 days! I absolutely love it and I have no complaints! Great company in my opinion... would recommend this company to anyone.

Resposta da Vivamacity
I love my products so much!! My Amozonite Silver Necklace and La Lune Ring are just perfect. Their quality is very nice. Due to so problems it took some time to deliver it but they made up to it by sending a surprise crystal pendant. I am so happy with my products. I totally recommend this site for jewellery lovers.

Resposta da Vivamacity
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.