Had a problem with a speaker we ordered via Amazon and had the best customer service from Ashleigh at Vocal -star Was sent a new replacement within a couple of days.
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Ich habe dort eine Karaoke Maschine als Weihnachtsgeschenk gekauft. Als das Geschenk ausgepackt wurde, musste ich erschreckend feststellen, dass diese leider defekt und somit unbrauchbar war. Ich h... Ver mais
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I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pr... Ver mais
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I have a karaoke business which has been going around 11 years. I started off with a disc player (I think it was called Ultimate & it got damaged a few weeks ago, so wasn't worth getting repaired, so... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We are the UK's only and one of only a handful of global manufacturers of both professional karaoke players, machines and high quality karaoke music.
Informações de contacto
Vocalstar. Unit 10 Chantry Park, 2 Cowley Road, 2 Cowley Road, BH17 0UJ, Poole, Reino Unido
- 01202670929
- info@vocal-star.com
- vocal-star.com
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outstanding customer service
Had a problem with a speaker we ordered via Amazon and had the best customer service from Ashleigh at Vocal -star
Was sent a new replacement within a couple of days.
Speed of delivery very good
Speed of delivery very good, but had a issue with the pendrive they send, they said they would sort it then stopped responding to emails.
so although i got the DVDs the pendrive wasa flop,
have dealt with them in the past and always been good, sovery disappointed this timearound.
Good company but sadly seems to no…
Good company but sadly seems to no longer be trading. Their website is down and you cannot get through to speak to anyone on their phone line.
TOP CLASS SELLER …
We have used this company for quite a few years and always found them first class and always willing to help. They deliver on time goods are well packaged and arrive in good order
music good, songbook bad
music on the usb good
songbook is bad, unless you read Mandarin, Chinese or Japanese. still trying to find a translator to recognize it
As described and quick delivery
excelent customer service
excelent customer service, great communication and excellent products. couldnt of asked for more
Lovely product
Amazing. Ordered and the product had delivered. on time Thank you !
Everything fine
NO SPARES FOR OLDER MODELS
Didn’t stock the part required
Surprised you don’t have spares of each item you’ve sold prior
Good customer service jnfact excellent…
Good customer service jnfact excellent customer service
Great variety of songs at great prices
You provide a great variety of songs and genres to suit all ages and at great prices. Offers and freebies are always welcome and encourage you to expand your library. Deals on equipment and accessories means all bases are covered for the budding amateur or professional.
Vocal star cds
Ordering online was easy
Fast delivery
Good quality
And a good price
Dreister Betrug aus England.
Diese Unternehmen ist die reinste abzocke. Zu Weihnachten haben wir uns die karaoke-soundbar gekauft, in der Hoffnung einiges an Spaß zu haben. Relativ schnell kam dann die Erkenntnis: der Sound ist so miserable, dass jeder Fernseher besser ist. Wir haben sämtlich Einstellung und Kabel-Verbindungen ausprobiert (und das an heilig Abend) und nichts machte den Klang ansatzweise erträglich. Nach Rücksprache mit dem Kundendienst, erlaubten sie uns die Sendung zurück zu schicken. Da dämmerte es uns bereits, dass wird nicht gut ausgehen. Wir sollten leider recht behalten.
Die retoure sollte nach England verschickt werden, mit einigen sehr dubiösen Hinweisen, dass für das Unternehmen bloß keine Zollgebühren anfallen soll. Wir hielten uns an die „Richtlinie“ und verschickten es für knapp 30€ auf eigene Kosten zurück. Das Paket drehte in England seine Runde und der Kundendienst versicherte uns, wenn es ankommt, gibt es „schnell“ das Geld zurück. Nur leider nimmt das Unternehmen keine Rücksendung an bzw. lehnt die Annahme beim Postboten ab. Das Ende von Lied, dass Paket kam zurück zu uns und wir durften nochmal 10€ bezahlen für die Rück(rück-) Sendung. Dreistigkeit siegte hier.. eine absolute Frechheit. Das Unternehmen gehört bestraft..
uns die Rücksendung erlauben und dann die Annahme zu verweigern ist schon ein starkes Stück. Für die absolut Minderwertige/billige/Schrott Ware haben wir dann nochmal knapp 40€ draufgezahlt. Hoffentlich bestellt niemand mehr bei euch..
Ich kann jedem dort nur nahelegen nicht zu bestellen, die Schrottware müsst ihr behalten (auch wenn sie euch erlauben es zurück zu schicken). Bestellt noch weniger zu Weihnachten/irgendwelchen feiern, die Enttäuschung ist vorprogrammiert.
Great purchase, fantastic value
Great choice of tracks to supplement my existing library. Note however, the tracks are not on a memory stick but a SD card.
Our new microphones are great!
Oir new microphones are great. They worked with our older Vocal Star karaoke machine so easily and it's great that they can be recharged. We didn't have the foam on our old mics and feel this definitely helps with unwanted noise. Great delivery too.
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