Voyageluggage Opiniões 

121
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fast and speedy delivery, great customer service who is very responsive and helpful. Love our new purchase on the travel lite bag. It really is feather light but seems durable. The medium capacity loo... Ver mais

Classificada 5 em 5 estrelas

Great prices on high quality products. Fast shipping (free in most cases). But what sets Voyage Luggage above nearly all online retailers is their superior customer service. Voyage Luggage answered m... Ver mais

Classificada 5 em 5 estrelas

Peter Morot was white glove service from start to finish. Very responsive, resolution oriented and acted as my advocate with Samsonite. The resolution was quick and more than satisfactory. The got Sam... Ver mais

Classificada 5 em 5 estrelas

Great customer service! Caring and proactive with an issue I had with the manufacturer (not Voyage Luggage). They were on top of the situation and got it resolved swiftly. Highly recommended!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

121 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(121)

118 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

High Sierra bag return

I ordered a High Sierra bag that after I ordered realized that I was no longer in need of. Peter and others from Voyage Luggage were extremely responsive when I let them know and made quick arrangements for me to ship the bag back to them and issued my refund promptly. Much appreciated and will definitely use them again if I am in need of luggage.

2 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased multiple NOMATIC and Bellroy…

Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Return process was extremely easy. Voyage will be my first go to every time I need luggage or travel accessories. Customer service was great.

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Peter was amazing

Peter was amazing! The wrong colored backpack arrived, and he held our hand the whole way with the return and making sure that we got the color that we wanted. Excellent customer service!

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with Voyage…

I had a great experience with Voyage Luggage. Unfortunately, I had to return a Samsonite Spinner Mobile Office bag that I purchased, but the issue was not with Voyage Luggage or the product itself. The package was left exposed to heavy rain by FedEx, which damaged the box upon delivery.
Throughout the entire process, Peter from Voyage Luggage was extremely helpful, professional, and responsive. He maintained excellent communication via email, kept me informed every step of the way, and made the return process completely seamless and stress-free.
Customer service like this is hard to find, and I truly appreciate the level of care and attention I received. I would not hesitate to purchase from Voyage Luggage again and highly recommend them to anyone looking for quality products backed by outstanding customer support.

29 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered online

Ordered online, looks like description, delivered on time. Now will see how it wears over time but all great so far on ordering!

5 de junho de 2026
Classificada 5 em 5 estrelas

Very easy buying experience

Very easy buying experience. Best price available on the web. Delivered items as stated when I placed the order. Customer Service is top notch. You actually get to speak with a live person right away without any prompts.

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Service 10/10

It didn’t start off great as the wrong item was shipped to me. Not Voyage’s fault. I reached out and Peter Morot got back to me right away and rectified the situation. The customer service was off the charts. I now have my bag and it is better than advertised.

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service and price

I was a bit late in purchasing my carry-on luggage and was concerned that it wouldn't arrive in time for my trip. Immediately after placing my order, I contacted Voyage Luggage, and they responded promptly with an update that my item had already shipped. They even kept an eye on the tracking information and followed up regarding its delivery status.

I truly didn't expect that level of customer service, but they went above and beyond to ensure I had peace of mind. Because of this experience, I would absolutely purchase from Voyage Luggage again for my future travel needs.

9 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service team was wonderful…

The customer service team was wonderful and ensured my luggage was delivered on time before my 3-week international trip. The Antler trunk arrived in perfect condition. It's stylish and functional -- the square shape makes it easier to roll around than the flatter and wider large suitcases I have owned prior, and the compression cubes will help me fit more things inside.

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service was truly outstanding

The customer service was truly outstanding! They worked closely with me to resolve an issue, and I appreciated how all my messages received prompt replies. Plus, they offered the best prices online, which was a fantastic bonus!
Would definitely purchase from here again!
Thank you!

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service. Very good communication and updates. Luggage didnt fit my needs but they were prompt to reply and help me with the return.

26 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Peter Morot - great customer service

Peter Morot, customer service representative, was simply outstanding in rapid response to my request of change of email. He constantly kept me updated as to status of my order. In regard to luggage, arrived in full on time as promised. I was impressed also with the packaging it arrived in.

21 de maio de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais