Voyageluggage Opiniões 

121
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fast and speedy delivery, great customer service who is very responsive and helpful. Love our new purchase on the travel lite bag. It really is feather light but seems durable. The medium capacity loo... Ver mais

Classificada 5 em 5 estrelas

Great prices on high quality products. Fast shipping (free in most cases). But what sets Voyage Luggage above nearly all online retailers is their superior customer service. Voyage Luggage answered m... Ver mais

Classificada 5 em 5 estrelas

Peter Morot was white glove service from start to finish. Very responsive, resolution oriented and acted as my advocate with Samsonite. The resolution was quick and more than satisfactory. The got Sam... Ver mais

Classificada 5 em 5 estrelas

Great customer service! Caring and proactive with an issue I had with the manufacturer (not Voyage Luggage). They were on top of the situation and got it resolved swiftly. Highly recommended!


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4,8

Excelente

TrustScore: 5 em 5

121 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(121)

118 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great products & great service

Great products, pricing, and great customer service. I ordered the wrong color by mistake and Peter was a big help in getting my return label and quickly processing the exchange. He also kept me updated along the way as items were received and shipped.

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Spectacular experience with…

Spectacular experience with Voyageluggage. The product was extremely high quality and very competitively priced. Shipping was extremely quick. But what was truly outstanding was the customer service. Peter was extremely responsive and kind. He kept me updated about my order at every step and was genuinely focused on making my shopping experience easy and pleasant.

25 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Peter was helpful and kind

Peter helped with a return for an item that didn’t work out for me. He personally tracked the return getting shipped and follow up is to issue the refund the minute it arrived. Very professional and accommodating, like old school customer service where you know there is a real person with thoughts and understanding on the other end.

25 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great selection and wonderful service!

I am so happy to trade with a company outside of an impersonal megastore. And when I mistakenly ordered the wrong bag, customer service—Peter—couldn’t have been more cordial or helpful. I wish I could have him over for dinner; he made the experience of exchanging my purchase easy and downright pleasant. Thanks so much, Peter! A+++

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best customer service

Best customer service. Peter was kind and helpful. I loved the quality of the small roller bag but had to return it because it was heavier than my needs.

16 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The Delsey Paris luggage

The Delsey Paris luggage, color Angora, is finely crafted and aesthetically pleasing. I however, only returned this piece because of slight nuances. When I received this order, it was only then that I became aware that that there are two different versions to the Delsey Paris luggage collection. I returned this piece because I was expecting it to match the small carryon which I currently own but it didn’t; there were subtle differences…I was expecting it to come with white wheels but instead the wheels were black. I was expecting it to have the brake system but it didn’t and also my carryon came with a hanger inside but this version did not; and so for those aforementioned reasons, I returned it and was lucky to purchase the last one of what I really wanted from a different website. I wanted my pieces to match and now I am a happy, confident traveler. I will not conclude without making mention of Peter in customer support; he helped facilitate the return and it all went smoothly and expeditiously. He was polite and knowledgeable. Thank you, Peter.

18 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Peter was very helpful

Peter was very helpful. He reached out when one of my items was out of stock in the color I ordered. He offered a refund or a replacement in a different color. He kept me up to date on shipping information.

16 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Luggage return

Unfortunately I had to return the luggage I purchased. Peter navigated me through the return process and did a wonderful job! I will definitely continue to be a Voyage customer because of the professionalism and kindness that Peter exhibited.

17 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

The customer service agent, Peter Morot, was extremely helpful in dealing with my query regarding the dispatch of my items. I was concerned about whether the items would arrive in time for my trip and he resolved the issue very quickly by having them dispatched almost immediately. They arrived safely and on time! Thanks, Peter

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great price. Luggage arrived on time. Unfortunately it was a bit small for me. The return and refund was processed promptly without any pushback. Will do business again.

24 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best Travel Store Online

Great Selection, Quick Delivery and FREE! Best Prices, Excellent Customer Service. I couldn't ask for more from a travel store. This will be my go to store for all my bag and luggage shopping from now on.

22 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Misrepresentation

This luggage company misleads their clients saying 2-5 days delivery not true . Ordered a Samsonite luggage with them as a gift to my niece who lives in Alabama . Ordered it on August 23 tracked it and UPS says it will arrive on September 2 which is the day my niece is leaving to travel . No wonder they don’t have any review because their service is bad .

23 de agosto de 2025
Opinião espontânea

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