Voyageluggage Opiniões 

121
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fast and speedy delivery, great customer service who is very responsive and helpful. Love our new purchase on the travel lite bag. It really is feather light but seems durable. The medium capacity loo... Ver mais

Classificada 5 em 5 estrelas

Great prices on high quality products. Fast shipping (free in most cases). But what sets Voyage Luggage above nearly all online retailers is their superior customer service. Voyage Luggage answered m... Ver mais

Classificada 5 em 5 estrelas

Peter Morot was white glove service from start to finish. Very responsive, resolution oriented and acted as my advocate with Samsonite. The resolution was quick and more than satisfactory. The got Sam... Ver mais

Classificada 5 em 5 estrelas

Great customer service! Caring and proactive with an issue I had with the manufacturer (not Voyage Luggage). They were on top of the situation and got it resolved swiftly. Highly recommended!


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4,8

Excelente

TrustScore: 5 em 5

121 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(121)

118 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly Recommend!

Amazing customer service! They go above and beyond to help! Received my third luggage order super fast and at a terrific price! Highly recommend this business!

21 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best ever

Best ever! My mistake. Ordered a bag without being sure of size. All my luggage is this brand. Response was immediate. Sent the bag via FEDEX, easy. Refund was fast. Will shop here again for sure!

18 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The agent caring for me

The agent caring for me, Peter Morot, has done an excellent job. A return went without any snags and he was caring enough to follow-up and keep me informed.
If all the Voyage Luggage employees are this good, the compamy can do well.

29 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The address had to be changed as it was…

The address had to be changed as it was being sent to me and it was a gift to someone in NH! I immediately sent an email and got a response immediately and the address was corrected!!! Now that’s what I call great customer service!!!
Pam

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service is great

Customer service is great. Peter was top notch. Unfortunately, to start with there was confusion about waiting on details stated on the Shop app so I had to contact Voyage to confirm whether they needed more details from me, but it was them who needed more info from the manufacturer. So I sent an email to VoyagerLuggage and Peter cleared that up for me. Then he continued to update me on the processing and delivery of my carryon luggage. The luggage is an orchid color and looks beautiful. It appears well made and sturdy.

23 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

New Customer Offer not valid.

So, first time to the site, they offered a 15% discount for first time buyers. I sadly give them my email, get the discount code. There are no other terms and conditions in the email. Code doesn't work, stating that it is a valid code, but doesn't apply to my purchase (which was going to be my first time). I email them, and get back that the code probably doesn't apply to the luggage I am trying to buy, or the the luggage may otherwise be on sale. NONE of those conditions were in the offer. I'll obviously unsubscribe and purchase luggage elsewhere, but don't be fooled by them trying to get your email with an offer that can't be used.

18 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Two thumbs up

The luggage they sent was beautiful and arrived on time. Customer support was kind, professional, and accommodating under extenuating circumstances. I would definitely order from Voyage again.

6 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

These people/company are great

These people/company are great! I made a mistake with the delivery address. They fixed it and continued to follow up to make sure I knew what was happening. Peter and customer service couldn’t have been better.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

I had a great experience overall. I reached out via chat because I was a bit concerned about the delivery timing, and Peter was incredibly helpful and proactive. He offered immediate solutions and made sure my order arrived on time.

Really appreciated the level of service — I’ll definitely be purchasing again and would absolutely recommend.

27 de março de 2026
Opinião espontânea

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