WaggingRights Opiniões 

1521
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Quality product. Constant communication. First class service, delivered next day, as advertised, packaged perfectly. Mackenzie loves her new travel system, though due to illness she is currentl... Ver mais

Classificada 5 em 5 estrelas

I had debated investing in the isofix bed for a while and wish I had done it sooner. Great quality, quick delivery and one safe/cosy fur baby. When I initially had the delivery, I thought it wasn’t... Ver mais

Classificada 1 em 5 estrelas

I ordered the extra large dog bed. When it arrived I couldn’t open one of the zips as the lining had been sewn over part of the zip. This is an extremely expensive bed which made the shoddy workmanshi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would recommend wagging rights to any dog owner ! From ordering to delivery , packaging and product, everything was perfect ! My Labrador puppy has the extra large size as he will eventually be... Ver mais


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4,0

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TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 64% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,0

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(1521)

1497 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I can't comment on the product because…

I can't comment on the product because I HAVEN'T GOT IT! My review is of the non existent customer service. An advert saying they have far too many in stock so are discounting them and then once an order is placed, you are told it is a PRE-ORDER...No further response to emails given once they have taken the money!!!

8 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Susannah,

Thank you for sharing your experience. I’m really sorry for the frustration caused by the unexpected preorder status and the lack of communication after your order was placed. I completely understand why this has been disappointing.

I’ll reach out to you directly so we can look into your order and get everything sorted.

Cheers,
Lei
Customer Resolution Manager

Classificada 1 em 5 estrelas

Like all the other one star reviews

Like all the other one star reviews. This company said they had the items in stock. So planning for an upcoming road trip with my dogs I ordered them. The order said it would arrive with 3 day shipping then the next day I got an email that said it wouldn’t ship out until October 5th. At the end of that day I emailed them because I never got a shipping number. The next morning I get this email at 5:30 AM

Hi ,

I completely understand your concern given the dates, and I am so sorry for the delay!

Your order is scheduled to ship out today. As soon as your package is scanned by the carrier and ready, you will receive an automated email with your tracking link so you can follow its delivery.

Thank you so much for your patience with us while we get this on its way to you!

Best regards,
Max

So on the 6th, I email them that I still haven’t received a tracking number. I emailed again. This time I get a response at 2:30 AM

Hi

We sincerely apologize for the delay and inconvenience. We are currently processing hundreds of orders for ship out, which has caused an unexpected bottleneck in our fulfilment operations.

Your order is scheduled to ship out today. As soon as your package is scanned by the carrier and ready, you will receive an automated email with your tracking link so you can follow its delivery.

Thank you so much for your patience with us while we get this on its way to you!

Best regards,
Max

Guess what at 10:00 PM still no tracking number.

I spent a lot of money on 3 beds. All I wanted was a real update and was hopeful anbout these beds. instead I got an AI scam.

7 de outubro de 2026
Opinião espontânea
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Resposta da WaggingRights

Hello Kelli,

Thank you for sharing this and I’m genuinely sorry. You were expecting your three beds to arrive in time for an upcoming road trip, and instead you received repeated promises of shipping updates without actually receiving the tracking information. I completely understand why that felt frustrating and misleading.

You deserved a clear, honest update—not repeated messages that didn’t reflect what was happening. I’ll reach out to you directly so I can look into your order and work to get everything sorted.

Cheers,
Lei
Customer Resolution Manager

Classificada 1 em 5 estrelas

Total scam.

Placed an order during the Labor Day sale (9/7/26) and was emailed that they actually did not have the stock to fulfill my order. Although a refund was offered, they pleaded that I wait for the restock, to which I complied. On 9/26/26 I received an email saying my order was set to ship out on the expected restock date of 10/5/26 with no further delays. 10/5/26 came and passed with no communication from the company. I reached out on 10/6/26, to which they promptly responded saying their processing was taking much longer than expected and there would be delays. They offered a measly 10% discount to keep me on the hook for an indefinite amount of time. I responded requesting a refund and they've not acknowledged the request. I'm now working with my bank to repossess my funds. I recommend avoiding this company.

I eagerly await your response here, Max. You seem to be keen on responding to these reviews.

7 de outubro de 2026
Opinião espontânea
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Resposta da WaggingRights

Thank you for calling this out so clearly. I’m truly sorry for the repeated delays, the lack of communication around the October 5 shipping date, and especially that your refund request has gone unanswered. I completely understand why you’ve lost confidence in us.

You shouldn’t have had to chase us for updates or take the matter to your bank. I’ll reach out to you directly to review your order and make sure we get this properly sorted.

Cheers,
Lei
Customer Resolution Manager

Classificada 1 em 5 estrelas

I also ordered a bed during the Labor…

I also ordered a bed during the Labor Day sale. I received a note, like many of you, saying that they didn't have the order in stock and asked me to wait a few weeks. I have been waiting patiently. They said it would ship on Oct 5th--I haven't received a notification that it shipped. I think this company is a FRAUD and a SCAM. It also appears that AI is writing their fake responses. I will be reporting them as a fraud to my credit card company to get my $ back. I'm bummed cuz I should not have wasted a month on this product.

7 de outubro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Lisa,

Thank you for sharing this. I’m genuinely sorry you’ve been left waiting, especially after being given October 5th as the expected shipping date. I completely understand how frustrating it is to have waited a month without receiving your order or a clear update.

You deserved better communication throughout this process. I’ll reach out to you directly to look into your order and make sure we get this properly sorted.

Cheers,
Lei
Customer Resolution Manager

Classificada 5 em 5 estrelas

Product came way quicker than I thought…

Product came way quicker than I thought and it’s a wonderful product! I’ve had a dog safety seat in my car for four years, but this one has much more protection. In the past when I’ve had to step on the brakes suddenly there was no padding to keep him from flying into the seat in front of him. This is an excellent car seat and he loves it! He seems much more relaxed in the seat.

28 de setembro de 2026
Opinião espontânea
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Resposta da WaggingRights

Hi Michelle,

So happy your pup is loving his new Dog Dock! 🐶 It’s wonderful to hear he feels more relaxed and comfortable on your journeys. Thanks for sharing your experience! 💙

Cheers,

Classificada 3 em 5 estrelas

I have a 19 lb dog and got the medium…

I have a 19 lb dog and got the medium but I wish I would have gotten the large as he's to big for it. I also fluffed the pillows in the dryer as advised and it did melt a spot on one of the pillows but since its zipped inside I wasn't worried about it. I also couldnt get the straps that go around the back of the seat to tighten to the seat. My dog hates it mostly but he likes that he can see out the window. I like it better then him wondering around my back seats while driving. I still have to have someone come with me to make sure he doesnt try and crawl out the side even though I have his harness clipped in.

18 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Thank you for taking the time to share such detailed feedback. I’m sorry to hear about the sizing and the issues you experienced with the pillow and straps. I’ll reach out to you directly so we can look into everything and get this sorted for you.

Cheers,
Max

Classificada 5 em 5 estrelas

A 10/10 Car Ride

Lou’s Car Dock Car Seat was so easy to put together and install, and it fit perfectly in the back seat of our car. On our very first ride, Lou was so comfortable that he immediately fell asleep! 🥹🐾 When he’s awake, he can easily see out the window and enjoy the ride.

It’s comfortable, secure, and incredibly easy to use. A 10/10 experience from Lou and me — we highly recommend this car seat for all our furry friends! ❤️🐶

29 de setembro de 2026
Opinião espontânea
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Resposta da WaggingRights

This is absolutely lovely to hear! 🥹❤️ We’re so happy Lou was comfortable enough to fall asleep on his very first ride! Thank you so much for sharing your experience and for the 10/10 recommendation — it means so much to us! 🐾🐶

Cheers,
Max

Classificada 1 em 5 estrelas

They won’t ship the bed

They won’t ship the bed. They keep moving the shipment date. Appears to be AI response. It’s been a month. I think it’s terrible a company exploits an owners love for their pet and then doesn’t send merchandise. HORRIBLE. AVOID AVOID

This response message from the company is a SCAM. they have blocked me on socail media and on their What's App way of contacting them. They ARE A SCAM. This is an AI response. Does this sound legitimate to you? SCAM~!!!

28 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello David,

I’m really sorry you’ve been left waiting, especially after expecting your order much sooner. I completely understand your frustration. I’ll reach out to you directly so we can look into this and get everything sorted for you.

Cheers,
Max

Classificada 5 em 5 estrelas

I can't recommend this company highly…

I can't recommend this company highly enough. I had initially contacted them to ask a question about use of the dock in the boot and it was answered within 12 hours at the weekend! I then waited for the XL to be back in stock which didn't take long. The actual bed has surpassed expectations and my puppy is now finally happy in the car! Thank you so much 😊

22 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Emily,

Thank you so much for your lovely review! 🥰 We’re thrilled the XL has exceeded your expectations and, most importantly, that your puppy is now happy and settled in the car. That truly means so much to us! 🐾❤️

Cheers,
Max

Classificada 5 em 5 estrelas

We are so impressed with this product…

We are so impressed with this product and the outstanding customer support. The material is heavy and the zippers are strong. Every inch of it says “quality”. Unfortunately, it was not a good fit in the backseat of our 4Runner. Making the return was easy and we received a full refund.

14 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

We’re thrilled you were impressed with the quality and customer support and we’re glad we could make the return process nice and easy. We really appreciate your kind words, thank you so much! 🐾

Cheers,
Max

Classificada 4 em 5 estrelas

Decent car bed

Overall well made, wish the connection points were slightly longer and the base was stiffer because it falls off the seat slightly and the our dog cant use the whole thing when laying down

15 de agosto de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Josh,

We’re glad you found the car bed well made, and we really appreciate your notes on the connection points and base. We’ll be sure to pass this feedback along to our team. Thank you so much! 🐾

Cheers,
Max

Classificada 5 em 5 estrelas

I’m very pleased with my dog’s new car…

I’m very pleased with my dog’s new car seat/travel bed. It’s extremely well made and fits like a dream in the front passenger seat. My dog loves it and looks very comfortable in it. I had a few questions so I emailed Max and he came back very quickly with all the answers I needed. I would definitely recommend this to anyone looking for a safe, stylish, practical and comfortable driving experience for their dogs.

24 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Mrs. Marshall,

We’re thrilled to hear that your pup is comfortable and loving their new car bed. It also means a lot to know we could help and answer your questions along the way. 🐾 Thank you so much!

Cheers,
Max

Classificada 5 em 5 estrelas

The product is excellent and I have had…

The product is excellent and I have had 2 different dogs in the small basket and they both settled so well. I had a problem with a cushion and this was dealt with really well by the company who responded very quickly. The basket is really good quality and it is really easy to move around the car which works well for me.

23 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hi Jill,

Thank you so much for your lovely review! 🐾 We’re delighted to hear that both pups are settling in so well and that you’re enjoying the quality and versatility of the basket. We’re also glad we could quickly help with the cushion issue. :)

Cheers,
Max

Classificada 5 em 5 estrelas

Safety First

It gives me comfort that my dog would be safe in a crash. He does like it and fell asleep in it during his first time riding in it. The only thing is the fabric gets hot quickly in the sun.

20 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Gracie,

Thank you for sharing your experience! We’re so glad your dog feels comfortable and secure in the seat, and that he even managed to fall asleep on his first ride. We appreciate your feedback about the fabric getting warm in the sun and will definitely keep it in mind. <3

Cheers,
Max

Classificada 5 em 5 estrelas

My Tilly loves it

My Tilly loves it. She is right at home as we ride around. She was not a fan of her first carseat so that’s how I know this one is a winner!

21 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Thank you for sharing! We’re so happy to hear Tilly loves her new car seat and feels right at home during your rides. It means a lot to know she’s found one she truly enjoys! :)

Cheers,
Max

Classificada 5 em 5 estrelas

I have a Nissan 350Z and was concerned…

I have a Nissan 350Z and was concerned that this wasn’t going to fit in my car. I ordered the medium size for my 38 pound dog and was pleasantly surprised it fits perfectly. There is no way the large would have fit but the medium is just right. So for all of you that have a 2 seater and wonder about fit I can attest the medium works.
The bed is high quality and I am extremely pleased with my purchase so far!

21 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Thank you for sharing your experience! We’re so glad the medium size fits your 350Z perfectly and that you’re happy with the quality. We really appreciate you sharing this helpful insight for other two-seater owners!

Cheers,
Max

Classificada 1 em 5 estrelas

Avoid - questions over whether orders are genuine.

Please beware of this company. I ordered one of their beds (relatively high value item) at the weekend, the bed seems to vanished in the black hole of couriers, despite Royal Mail saying they are waiting for the item and have been waiting for it since Tuesday. I emailed the company yesterday and my actual concerns were not addressed, it felt like a standard AI message, linking me to the tracking link which is what I've been looking at and where my concerns came from. Looking at the reviews from others this seems to be a scam, so avoid at all costs.

12 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Thank you for sharing your feedback, Bryan. I’m really sorry that your order and our previous response left you feeling concerned. I completely understand how frustrating and worrying this situation is, especially with a high value order. I’ll reach out to you directly so I can look into this personally and get everything sorted out.

Cheers,
Max

Classificada 5 em 5 estrelas

Great Product!

Recieved the dog dock for the car and it was easy to assemble and install. Have had the dog dock for about a month and our dog is so much more comfortable and calm during car rides now! We like the dog dock/bed so much we recommended it to two family members whose dogs don't enjoy car rides.

6 de agosto de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Meghan,

Thank you so much for the wonderful review and recommendation! We’re thrilled to hear that your dog is more comfortable and calm during car rides. It means a lot to know you’ve recommended the Dog Dock to your family as well!

Cheers,
Max

Classificada 1 em 5 estrelas

Don't bother

I ordered a dog dock during the labor day sale. A few days later a received an apologetic email from Max that he oversold and my item was out of stock. It was just the color, not a huge deal. I was offered a different color, my order would be prioritized plus express two day shipping. The email exchange itself took 3 days. Ok. Days go by, no shipping update. I email Max requesting an update. He responded it would ship that day. Two to three days go by, no shipping notification. I email again, this time requesting a refund because my order still hadn't shipped. Lo and behold, it suddenly ships. Ugh. Fine. So I expect my order in 2 days. Nope again! It was shipped ground and have to wait almost a week. I do not recommend buying from Wagging Rights.

5 de setembro de 2026
Opinião espontânea
logótipo da WaggingRights

Resposta da WaggingRights

Hello Corinne,

I’m genuinely sorry for the delays, the miscommunication and the frustration this caused. I understand why you’re disappointed, especially after being promised expedited shipping. I’ll reach out to you directly to sort everything out and make this right.

Cheers,
Max

Classificada 4 em 5 estrelas

The beds are really good quality and…

The beds are really good quality and they look good and they’re easy to install and my dogs love them. There was a bit of a delay in mine coming but I appreciated the fact that they kept emailing me to explain the reasons which were for sure out of their control….. really good product

1 de setembro de 2026
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logótipo da WaggingRights

Resposta da WaggingRights

Hello Charlotte,

We’re delighted to hear that you’re happy with the quality and design of the beds, and that your dogs love them too. We really appreciate your patience and understanding regarding the delivery delay. Thank you very much!

Cheers,
Max

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