Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Well this is a refreshing company! Broke the clipper head on a Wahl beard trimmer, expecting it to be like all the other brands I've used previously; throw away so bad for the environment and the... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I have a wahl KM-5 dog clipper which I use ones every month to clip my own dog. It cuts well but worming up quickly. Bought their cooling spray which makes work ok but the clipper noise ma... Ver mais

Classificada 2 em 5 estrelas

Firstly as just a consumer (as opposed to a professional), this is a very automated service that you get. I tried to purchase their products through Amazon and was let down by two different suppli... Ver mais

Classificada 5 em 5 estrelas

I had a beard trimmer I bought on Amazon almost three years ago and suddenly stopped working. I was almost buying a cheap replacement and the had the curiosity to inquire if it was normal average span... Ver mais

Informações sobre a empresa

  1. Fabricante de dispositivos electrónicos
  2. também em
  3. Loja de produtos para barbearia
  4. Loja de produtos para cabelo

Escrito pela empresa

Leo Wahl invented the world’s first electromagnetic hair clipper in 1919. Since then, Wahl has created a range of professional and home grooming, styling and personal care products with an unrivalled quality that you can trust.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

408 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(408)

49 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

Great customer service! I'd lost my charger to my clippers. I contacted Wahl with an image of my clippers, they responded super quick and even supplied a direct link of what I needed to purchase. The website is very easy to navigate and use. The products are excellent and reliable.

1 de fevereiro de 2024
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service. I had a faulty blade and it was replaced with no quibble and very quickly. So pleased I purchased from them direct now as less hassle.

23 de janeiro de 2024
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

Faulty shaver .Great customer service,sorted my…

Great customer service,sorted my problem immediately,nor often can you get this level of customer service.

26 de janeiro de 2024
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

Excellent clipper

I purchased this clipper for my personal use.
It's an outstanding clipper; it does the job perfectly and easily and goes beyond expectations. I highly recommend purchasing such a clipper.

Furthermore, customer service was handling my case professionally as I requested a replacement because the first item had scratches. Therefore, a few days later, I got a confirmation email for a replacement from Rebecca. Thanks Rebecca and good job.

9 de novembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback to Rebecca. Thank you

Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent customer service - Rebecca was brilliant! She kindly resolved my query and issue swiftly and efficiently. Thank you.

16 de janeiro de 2024
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback to Rebecca. Thank you

Classificada 5 em 5 estrelas

Spare parts

I had a query relating to a spare part for my trimmer. I emailed via their website and got a detailed response the next day. Very efficient and the products are excellent value for money. Definitely use them again. Thanks.

2 de janeiro de 2024
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

Great customer support

Great customer support. Quick and accurate response. Thank you Rebecca.

9 de janeiro de 2024
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback to Rebecca. Thank you

Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service. You would think for such a big company they’d be more willing to be as helpful as possible but they’re just too greedy.

I contacted them about needing a tiny missing part for my clippers. I was willing to pay for it, even though they don’t sell it on their website. They told me that because they don’t sell it, I have to send my clippers for a full repair service and pay £72.00. I explained that my clippers are perfectly fine, I’ve just lost a tiny part that I need a replacement for. They refused to offer another solution. Worst customer service I’ve ever dealt with. Won’t be buying from wahl ever again.

1 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Product replaced quickly

I had a problem with a product and it was quickly replaced.

4 de janeiro de 2024
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

1in 8 Colour Trimmer.

Thanks for your prompt and helpful response. Much appreciated.

28 de dezembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

Best experience of online shopping.

Best experience of online shopping.
Perfect customer service and great delivery, products that I ordered were amazing as always, I am satisfied with everything and I recommend them 100%.
Thank you Wahl for your fantastic service.

18 de dezembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist you, I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

Right from my first enquiry as to what…

Right from my first enquiry as to what it was I actually needed you felt as if Wahl wanted to ensure you got what you actually not what they thought you needed. I would have no hesitation in suggesting you contact them directly to ensure you get what you want

14 de dezembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist you. Thank you

Classificada 5 em 5 estrelas

Simply the Best

Always an excellent and speedy service.
Second to none.
Thanks Wahl

16 de dezembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

First class after sales service

I had an issue with a product that had stopped charging. It was just over a year old but had been a purchase for a Christmas present, so had only been used for just under a year. Customer service responded to my email within a day, requesting more details of the product and my address. I responded and they dispatched a replacement all within 24 hours of my initial email. First class after sales service from a leading brand.

20 de dezembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 5 em 5 estrelas

Beard trimmer

Had a request for parts for a beard trimmer.
Hannah replied and sorted the problem very quickly.

19 de dezembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist - I'll be sure to pass on your positive feedback on to Hannah. Thank you

Classificada 5 em 5 estrelas

Great products and great customer service

Recently bought the Wahl Vanish foil shaver and it really is the best I've used. A small issue was swiftly addressed by customer service, friendly and understanding and replied quickly. Great products from a great company.

20 de dezembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

Classificada 1 em 5 estrelas

wrong product sent and poor customer service

I ordered a replacement jug for my blender, but to my surprise, the one I received was for a different model. I've been trying to contact customer service for help, but I've been on hold for almost an hour and my two live web messages have gone unanswered. It's been frustrating because I placed my order on December 3rd, and today is December 13th - a whole 10 days later - and I still can't use my blender. At this point, i do not even mind a refund but i cannot get to talk to anyone.

3 de dezembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

We’re sincerely sorry to hear that your experience with us hasn’t met your expectations. More importantly, we want to know more about your situation and figure out how we can make this right. We are in contact with you by email and appreciate the chance to work with you to resolve the situation, and to discuss this together to hopefully earn back your business.

Classificada 5 em 5 estrelas

Clipper Oil Cap Split

My clipper oil cap was split and Wahl sent out a replacement very quickly. Excellent service from start to finish!

24 de novembro de 2023
Opinião espontânea
logótipo da Wahl (UK) Ltd

Resposta da Wahl (UK) Ltd

Positive feedback is always nice to hear. I'm so glad to hear that our Customer Service team were able to assist quickly and efficiently. I'll be sure to pass on your positive feedback. Thank you

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Leia mais sobre como processamos as opiniões na Trustpilot.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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