Well this is a refreshing company! Broke the clipper head on a Wahl beard trimmer, expecting it to be like all the other brands I've used previously; throw away so bad for the environment and the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Well this is a refreshing company! Broke the clipper head on a Wahl beard trimmer, expecting it to be like all the other brands I've used previously; throw away so bad for the environment and the... Ver mais
A empresa respondeu
I have a wahl KM-5 dog clipper which I use ones every month to clip my own dog. It cuts well but worming up quickly. Bought their cooling spray which makes work ok but the clipper noise ma... Ver mais
Firstly as just a consumer (as opposed to a professional), this is a very automated service that you get. I tried to purchase their products through Amazon and was let down by two different suppli... Ver mais
I had a beard trimmer I bought on Amazon almost three years ago and suddenly stopped working. I was almost buying a cheap replacement and the had the curiosity to inquire if it was normal average span... Ver mais
Leo Wahl invented the world’s first electromagnetic hair clipper in 1919. Since then, Wahl has created a range of professional and home grooming, styling and personal care products with an unrivalled quality that you can trust.
Sterling House, CT12 5GG, Ramsgate, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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Great customer service! I'd lost my charger to my clippers. I contacted Wahl with an image of my clippers, they responded super quick and even supplied a direct link of what I needed to purchase. The website is very easy to navigate and use. The products are excellent and reliable.

Resposta da Wahl (UK) Ltd
Amazing customer service. I had a faulty blade and it was replaced with no quibble and very quickly. So pleased I purchased from them direct now as less hassle.

Resposta da Wahl (UK) Ltd
Great customer service,sorted my problem immediately,nor often can you get this level of customer service.

Resposta da Wahl (UK) Ltd
Ease of ordering with helpful friendly staff

Resposta da Wahl (UK) Ltd
I purchased this clipper for my personal use.
It's an outstanding clipper; it does the job perfectly and easily and goes beyond expectations. I highly recommend purchasing such a clipper.
Furthermore, customer service was handling my case professionally as I requested a replacement because the first item had scratches. Therefore, a few days later, I got a confirmation email for a replacement from Rebecca. Thanks Rebecca and good job.

Resposta da Wahl (UK) Ltd
Excellent customer service - Rebecca was brilliant! She kindly resolved my query and issue swiftly and efficiently. Thank you.

Resposta da Wahl (UK) Ltd
I had a query relating to a spare part for my trimmer. I emailed via their website and got a detailed response the next day. Very efficient and the products are excellent value for money. Definitely use them again. Thanks.

Resposta da Wahl (UK) Ltd
Great customer support. Quick and accurate response. Thank you Rebecca.

Resposta da Wahl (UK) Ltd
Terrible customer service. You would think for such a big company they’d be more willing to be as helpful as possible but they’re just too greedy.
I contacted them about needing a tiny missing part for my clippers. I was willing to pay for it, even though they don’t sell it on their website. They told me that because they don’t sell it, I have to send my clippers for a full repair service and pay £72.00. I explained that my clippers are perfectly fine, I’ve just lost a tiny part that I need a replacement for. They refused to offer another solution. Worst customer service I’ve ever dealt with. Won’t be buying from wahl ever again.
I had a problem with a product and it was quickly replaced.

Resposta da Wahl (UK) Ltd
Thanks for your prompt and helpful response. Much appreciated.

Resposta da Wahl (UK) Ltd
Best experience of online shopping.
Perfect customer service and great delivery, products that I ordered were amazing as always, I am satisfied with everything and I recommend them 100%.
Thank you Wahl for your fantastic service.

Resposta da Wahl (UK) Ltd
Right from my first enquiry as to what it was I actually needed you felt as if Wahl wanted to ensure you got what you actually not what they thought you needed. I would have no hesitation in suggesting you contact them directly to ensure you get what you want

Resposta da Wahl (UK) Ltd
Always an excellent and speedy service.
Second to none.
Thanks Wahl

Resposta da Wahl (UK) Ltd
I had an issue with a product that had stopped charging. It was just over a year old but had been a purchase for a Christmas present, so had only been used for just under a year. Customer service responded to my email within a day, requesting more details of the product and my address. I responded and they dispatched a replacement all within 24 hours of my initial email. First class after sales service from a leading brand.

Resposta da Wahl (UK) Ltd
Had a request for parts for a beard trimmer.
Hannah replied and sorted the problem very quickly.

Resposta da Wahl (UK) Ltd
Recently bought the Wahl Vanish foil shaver and it really is the best I've used. A small issue was swiftly addressed by customer service, friendly and understanding and replied quickly. Great products from a great company.

Resposta da Wahl (UK) Ltd
I ordered a replacement jug for my blender, but to my surprise, the one I received was for a different model. I've been trying to contact customer service for help, but I've been on hold for almost an hour and my two live web messages have gone unanswered. It's been frustrating because I placed my order on December 3rd, and today is December 13th - a whole 10 days later - and I still can't use my blender. At this point, i do not even mind a refund but i cannot get to talk to anyone.

Resposta da Wahl (UK) Ltd
My clipper oil cap was split and Wahl sent out a replacement very quickly. Excellent service from start to finish!

Resposta da Wahl (UK) Ltd
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