So happy with my waltons order,got my Cricut and vinyl without hassle. Delivery was fast items were exactly as described and everything was packed nicely. Crafting season is sorted.
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Leia as opiniões dos outros
Waltons was super helpful when we called and needed guidance with regards to which product will work for our needs. We then ordered and paid for the product online. We collected the product at the sto... Ver mais
A empresa respondeu
Your delivery address instruction is a mess! Twice I loaded: 285 Raptors View Wildlife Estate, Hoedspruit, Limpopo, 1380, but your booking form simply reflects Hoedspruit only. I had to phone TheCouri... Ver mais
A empresa respondeu
Online shopping is great. Delivery was prompt and the guys were friendly. I had actually been into Waltons at Arbour Crossing but the cartridges were more expensive in-store and the staff weren't v... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Waltons
Escrito pela empresa
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Informações de contacto
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, África do Sul
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
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Resposta da Waltons
Hi Larissa,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were not satisfied with our pricing and that the delivery did not meet your expectations. We value your experience and would like to look into this further. A support ticket has been opened for you, and you are welcome to reply to it directly.
We hope to have the opportunity to improve your experience with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great and fast service
My order was processed quickly and the delivery was done quickly
15 de maio de 2026
Resposta da Waltons
Hi Minet,
Thank you so much for your wonderful review! We are thrilled to hear that your order was processed quickly and that the delivery was just as speedy. We always strive to make the experience as smooth and efficient as possible, and it is great to know we hit the mark for you.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Online Process was quick and easy
Online Process was quick and easy, picking up from the store was slow with one cashier and a long queue.
The reason for online shopping is to be fast and efficient.
14 de maio de 2026
Resposta da Waltons
Hi Linesh,
Thank you for taking the time to leave a review and for the positive feedback regarding our online process. We are sorry to hear that the in-store collection experience did not meet expectations, particularly with the queue and limited cashier availability. We completely understand your point about the convenience of online shopping, and we appreciate you raising this with us.
A ticket has been opened on our side, and you are welcome to reply to it directly so we can look into this further. We would also love to gather more detail about your experience. Please feel free to complete this short form: https://forms.gle/vxT2JsQDv5rChQbG9
We hope to provide a more seamless experience for you next time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick delivery
13 de maio de 2026
Resposta da Waltons
Hi Agulhas Laundry,
Thank you for your review! We are delighted to hear that your delivery was quick. We work hard to ensure our customers receive their orders promptly, and it is always great to receive confirmation that we are getting it right.
We look forward to your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The order and service was great but the…
The order and service was great but teh delivery less than satisfactory
13 de maio de 2026
Resposta da Waltons
Hi Muvhango,
Thank you for taking the time to leave us a review. We are pleased to hear that you were happy with your order and our service.
However, we are sorry to learn that the delivery experience did not meet your expectations, and we sincerely apologise for the inconvenience.
We have opened a support ticket on your behalf so that our team can look into this matter further. Please feel free to reply to the ticket with any additional details so that we can resolve this for you as quickly as possible.
We value your feedback and hope to provide you with a fully satisfying experience next time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Ismail,
Thank you so much for your wonderful review! We are delighted to hear that you found the shopping experience simple and that your delivery arrived swiftly. It is always great to know when we are hitting the mark for our customers.
We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Your delivery address instruction is a mess!
Your delivery address instruction is a mess! Twice I loaded: 285 Raptors View Wildlife Estate, Hoedspruit, Limpopo, 1380, but your booking form simply reflects Hoedspruit only. I had to phone TheCourierGuy in Hoedspruit to track down my delivery, as they did know where to deliver it.
14 de maio de 2026
Resposta da Waltons
Hi Andrew,
Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused by the incomplete delivery address reflected on your booking form. We understand how frustrating it must have been to have to contact TheCourierGuy yourself to track down your parcel.
We have opened a support ticket regarding this matter, and you are welcome to reply directly to it so that we can investigate and resolve this for you as a priority.
We appreciate your feedback as it helps us to improve our service.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Sheldon,
Thank you so much for your wonderful review! We are delighted to hear that you found our ordering process easy, our services reliable, and our delivery fast. It is always a pleasure to serve you, and we look forward to doing so again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent Service provided by Waltons
Excellent Service provided by Waltons. Very efficient and quality service provided.
15 de maio de 2026
Opinião espontânea
Resposta da Waltons
Hi Desigan,
Thank you for your kind words! We are thrilled to hear that you found our service efficient and of a high quality. Your satisfaction means a great deal to us, and we look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Amazing Services 👏
The regular communication the updates the fast delivery itvwas my first time ever buying something at Waltons online and my experience was amazing the quality of the product is top notch I'm greatful thank you 😊
14 de maio de 2026
Resposta da Waltons
Hi Genevieve,
What a lovely review, thank you so much! We are so glad to hear that your first online shopping experience with Waltons was an amazing one. Regular communication, timely updates, fast delivery, and top-quality products are what we strive for, and it is wonderful to know we delivered on all fronts. We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I chose the online option
I chose the online option - thinking it would be a faster service - but it failed my expectation completely. I went in store - no SMS no sign of the delivery. It the site said wait for the sms - but i gave it 3 days. and due the the urgency i had to do a repurchase. Now i have to make my way to the store again to collect the excess stationary.
11 de maio de 2026
Resposta da Waltons
Hi Claudine,
Thank you for sharing your feedback with us, and we are truly sorry to hear that your online experience did not meet your expectations.
We understand how inconvenient it must have been to wait for an SMS that did not arrive, and to then have to make a repurchase and return to the store to collect the additional stationery.
We have opened a support ticket regarding your experience, and you are welcome to reply directly to it so that we can look into this matter and assist you further.
We appreciate your patience and hope to make this right for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Got exactly what I needed online
Got exactly what I needed online, and delivered at a great price.
15 de maio de 2026
Resposta da Waltons
Hi Ashleigh,
Thank you for your great review! We are pleased to hear that you found exactly what you needed online and that it was delivered at a great price. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Service is user friendly and no…
Service is user friendly and no struggle with the system website
Delivery on time as promised or predicted
School bag is strong,
12 de maio de 2026
Resposta da Waltons
Hi Nomthandazo,
Thank you for your lovely review! We are delighted to hear that you found our website user-friendly, that your delivery arrived on time, and that you are happy with your school bag. We appreciate your support and look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service
Great service! Quick and easy to order and I received constant feedback.
14 de maio de 2026
Resposta da Waltons
Hi Karen,
Thank you so much for your wonderful feedback! We are so pleased to hear that your ordering experience was quick and easy, and that you received constant updates throughout. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
wonderful
wonderful, fast and efficient service thank you and thank you for the fast delivery
13 de maio de 2026
Resposta da Waltons
Hi Ayesha,
Thank you for your kind review! We are thrilled to hear that you experienced fast and efficient service along with speedy delivery.
Your appreciation means a lot to us, and we look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent online service!!
Excellent online service!!
Very impressed. Delivered earlier than expected.
13 de maio de 2026
Resposta da Waltons
Hi Ria,
Thank you for your fantastic review! We are delighted to hear that you were very impressed with our online service and that your order arrived earlier than expected. We hope to serve you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
From ordering to receiving everything…
From ordering to receiving everything went smoothly. One complaint is after ordering from Waltons I started receiving spam messages.
7 de maio de 2026
Resposta da Waltons
Hi Derick,
Thank you for your review and for the positive feedback about your ordering and delivery experience. We are sorry to hear that you have been receiving spam messages since placing your order, and we sincerely apologise for any inconvenience this has caused. We have opened a support ticket regarding this matter, and you are welcome to reply to it directly so that we can look into this for you.
We appreciate you bringing this to our attention.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Resposta da Waltons
Hi Hester,
Thank you so much for taking the time to leave us a review! We are delighted to hear that your delivery was fast and efficient. We always strive to process orders promptly and get them to our customers as quickly as possible. We hope to serve you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service and quality merchandise
11 de maio de 2026
Resposta da Waltons
Hi Valerie,
Thank you for your wonderful review! We are thrilled to hear that you are happy with both our service and the quality of your merchandise. It means a great deal to us to know that we are meeting our customers' expectations. We look forward to assisting you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent service and client care
I needed my order to be urgently delivered and got exactly that. They went an extra mile at short notice to deliver my package and I was very pleased.
The order was well packaged and the quality as promised. I’m a happy customer
8 de maio de 2026
Resposta da Waltons
Hi Tshetlo,
Thank you so much for this fantastic review! We are so pleased to hear that we were able to get your urgent order delivered on time and that the team went the extra mile to make it happen. Ensuring that orders are well packaged and that our customers receive exactly what they ordered is something we take great pride in. We are glad you are a happy customer and we look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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