WANDRD Opiniões 

494
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased my WANDRD PRVKE 21L backpack back in 2018, and it has accompanied me on countless photography adventures over the years. Recently, the main compartment zipper failed, and I... Ver mais

Classificada 1 em 5 estrelas

Whatever you do, don't get on their mailing list. You will be inundated with emails with no way to unsubscribe. The unscubscribe link does not work. I have contacted the company counteless times... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

By far the best backpack I have ever had: the medium sized one is perfect for everyday use, I have used it now for 7 years for every day (work, travel, vacation, hiking), the couple issues I had (deta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Huge fan of Wandrd. I purchased the original PRVKE backpack from their kickstarter years ago, and have since collected a few more pieces of luggage, a sling bag and laptop sleeves. I've taken t... Ver mais

Informações sobre a empresa

  1. Loja de malas e malas de viagem

Informação fornecida por diversas fontes externas

Versatile, functional, and stylish camera bags and accessories, built using premium and durable materials. For the traveler, adventurer, and everyday wanderer.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

494 opiniões

5 estrelas
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4,5

Todas as opiniões

(494)

63 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Reviews on their website never got published. Read this if size matters to you

Left reviews (3 stars) twice on Wandrd official website but never got published. Doing some research suggests that the review platform "Okendo" that Wandrd use, allow retailer to choose what reviews to be published. So it is highly likely that my reviews have been rejected.

To get the feedback/message across for the benefits of other potential customers I have no choice but leave the review here, the low rating reflects the fact that two of my original reviews (with photos evidence too) have not been "chosen" to be published.

I bought the mystery box deal in April 2026, which is no longer available now in May 2026. In fact I was asked by Wandrd to leave a review for my purchase, but unfortunately it never got published.

I purchased the mystery box in first place because I was led to believe, by the advertising photo of the essential cube that it is sufficiently large to house my kits. In the mystery box, the 21L Prvke is paired with the essential cube so I thought even if I got given the 21L it would still be great, and ofcourse if I got a 31L that'd be even better (seeing 90% of the reviews of the mystery box got the 31L so that also got my hope high!).

I noticed from the dispatched email that I was given the 21L, so not much of a surprise by that time, but I am still looking forward to receiving the Prvke 21L very much.

Upon unboxing the parcel, I started to put my kits in it, but straightaway I noticed the essential cube is way too small. I have a Nikon D750 and when I put it together with the 24-120mm kit lens (dimensions: 84mm x 104mm) inside, almost 70% of the space is occupied. There isn't much space left to fit any other lens, unlike what the advertising photo suggest. I took out the lens hood and still doesn't help much. And when I put the dividers in, there is hardly any space left for other kits...

So I started to review the advertising photos and did some research. It looks like that in the photo, the camera was a Sony A7C II paired with the Sony 70-200mm f2.8 GM OSS II (dimensions: 88mm x 200mm). The Sony lens alone would been longer than my D750 plus the kit lens, so the maths just doesn't add up, as the advertising photo suggests that even after fitting in the Sony camera and lens, there are still quite a lot of spaces to house other lens, batteries, pouch etc. I then also compared the advertising photo where the essential cube is empty vs the one filled with kits. In the photo where the cube is empty, you can see the dividers are a bit squashed, whereas when it is filled with kits, the dividers are less squashed, so that doesn't make sense again. As such, I believe that advertising photo where the cube was filled with kits is actually the "essential plus" as opposed to the "essential" version. And that's where I was misled by the photo where I thought the essential cube would be spacious enough for my kits, which in fact, it wasn't unfortunately.

Finally, the advertising photo below "specification" of the camera cube page was the same regardless of whether you select the essential, essential plus or essential deep, which again is a bit misleading unless customers pay a lot of attention to it.

In fact, I noticed that some other customers have left similar review that the size of the cube is much smaller than the advertising photos suggest.

I still like the bag, I like the design, and that it is not manufactured in country which I try to avoid. However, it does not fit my purpose, unlike what the advertising photo suggests.

But make sure you know what size you need to get, don't let the advertising photos misled you.

6 de maio de 2026
Opinião espontânea
logótipo da WANDRD

Resposta da WANDRD

Hey Hy,

Thanks for reaching out on this. I want to reassure you that we always post reviews and never shy away from feedback, even when they're not positive. We post negative reviews from customers just as much as we have positive ones, even if negative ones are far more rare.

I also want to point out that your review IS posted on the Mystery PRVKE (The product you purchased on your order). The Mystery PRVKE product, however, is currently inactive during our summer sale, which is why it might seem like it didn't show up. There is a delay between the time someone leaves a review and when Okendo (the automated review platform) reviews and posts them. The duplicate review you posted on the Camera Cube V2, however, was actually automatically denied by our review platform for:
A: Being a duplicate review (We do this because we don't want to artificially inflate or deflate any truthful review numbers.)
B: Not being the actual product you received on your Mystery order. Your Mystery PRVKE order came with the Camera Cube V1, which is no longer available on the site.

Either way, thank you for the feedback, and I hope this extra clarification helps explain that your review was in fact posted. Have a great day.

Classificada 4 em 5 estrelas

Seam Failed, but warranty service was responsive.

The seam on my bag failed. To be honest, I was very frustrated with the response to the failure at first, as I was asked to go find a repair shop, but I live in a rural area with nothing like that around. I expressed this frustration and they provided me with voucher to purchase a new bag. This was a welcome solution given I didn't have many options to have the bag repaired locally. I appreciated their help and quick resolution to this issue.

27 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I would give 100 stars if allowed

I would give 100 stars if allowed. WANDRD really stands by their products… no lie. I have had this camera bag for 7 years. The strap broke , I reached out and they responded within an hour that my WANDRD backpack which I love and can’t live without is going to be replaced. 100%. Exceptional quality and customer service. I would buy anything this company sells.

24 de abril de 2026
Opinião espontânea
logótipo da WANDRD

Resposta da WANDRD

We're so happy you had a great experience with us, Robin! Thanks for your kind words.

Classificada 5 em 5 estrelas

The PRVKE 31L v4 is the perfect bag for…

The PRVKE 31L v4 is the perfect bag for traveling with a camera. I’ve loaded it with lots of gear (and a little personal stuff), as well as a little gear (and a lot of personal stuff), and it gets the job done every time. It’s comfortable all day long, and all the little features come together perfectly.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love my PRVKE 21!!

I love my PRVKE 21!!! And have had plenty of compliments on it too--- throw in that WANDRD gives vets a very large discount, and what could be better?? I'll tell you what-- their customer service. Had a problem with my bag on an internal pocket. Reached out to them a day earlier to start the process of determining what if anything they'd cover. Despite their clearly stating it would take multiple days to review it- today!!!!! I had an email from them, with a code, to completely replace my backpack. You literally can't ask for better customer service, or for a company to stand behind their product more than Wandrd. This is my second Wandrd purchase, and I bought this backpack only because i loved the Rogue sling I bought about a year ago, just wanted something bigger.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best swim bag ever

Best swim bag ever! I've had it for over a year now and it is quality. I use the CarryAll 40L with some of the accessory straps to have my kickboard and fins. You could shove your board and all your swim gear into the bag because it is huge but I like to have it on the outside. Got the accessory straps in different colors to personalize my bag. Love the products, quality construction and sweet colors. Is this bag meant for travel? Yes, but it is a killer swim bag!

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The bags are amazing

The bags are amazing. I have a few fanny packs the 40L duffle. Both have held up well in snow and rain while i’ve gone snowboarding and traveling. The quality and style is unbeatable. Plus, it’s all comfortable. The customer service has been helpful, professional, and personable if ive ever had any questions. I would recommend any wandrd merchandise to anyone.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This backpack has proven to be the most…

This backpack has proven to be the most exceptional I have ever possessed. It successfully endured my deployment on a navy vessel, offering ample storage for all essentials required for a three-day excursion. When worn, it maintains the appearance of a standard backpack. I am thoroughly impressed with this product. Thank you, Wandrd.

10 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Prvke Velcro broke after 2 weeks lite edc

Bought a prvke for daily use and used it for about 2 weeks carrying a laptop and edc carries (barely filling the bag. After 2 weeks the Velcro started to rip off the roll top so I hit up support hoping they’d be helpful. They told me to fix it myself. Ever since I refuse to buy from this company. Worst quality bag and customer support I’ve ever experienced. Their warranty should cover their manufacturing defects no matter how small. Now I only buy from legit craftsman and designers such as nomatic, peak design, evergreen, and clever supply co to name a few of the best.

Edit: it’s not one single stitch as wandrd has replied here suggesting to devalue my honest review of their quality and service. Don’t buy from them.

Edit 2: still being gaslit by this company telling me what issues I am having with the bag I bought from them. It’s unreal. Here to leave an honest review yet they want to twist the plot. Buy nomatic, buy peak design, buy evergreen, buy clever supply, buy wotancraft!

17 de junho de 2025
Opinião espontânea
logótipo da WANDRD

Resposta da WANDRD

Hey Devin,

Sorry to hear that your experience wasn't as premium as others have had with us. It looks like your warranty claim was back in 2024, and we offered to cover the cost of a repair for that single stitch that came loose on the velcro. (Edit: From the picture provided in your claim, it appeared to be one stitch.
https://drive.google.com/file/d/1KMTKMWRm_KbEzZ07sk2lmUSGn5jPmHiA/view?usp=sharing
If it's more now, apologies for the misunderstanding. Happy to review any new photos after a repair.)

Most of our customers actually prefer to get small issues like that one fixed locally, rather than go through the hassle of waiting for a replacement and cause additional pollution to the planet. We take our commitment to the environment very seriously and having barely damaged bags end up in landfills hurts us all. At this time, WANDRD doesn't have a dedicated repair facility, so we allow our customers to choose one they trust locally, rather than shipping it back and forth.

Fortunately, the lifetime warranty is still in effect on your bag, so if you ever do get it fixed locally (usually less than $10 at a local shoe repair/luggage repair shop), we'll happily reimburse you fully for it. Just send us a receipt of the work. Have a nice day.

Classificada 5 em 5 estrelas

Amazing products and truly outstanding lifetime warranty support

I’ve been using WANDRD products since 2019 and over the years I’ve collected several of them — currently four backpacks and bags. I’ve always been a huge fan of the design, build quality, and how practical they are for travel and photography. They’ve been with me on many trips and have held up incredibly well.

Recently I had an issue with the zipper on my PRVKE backpack that I originally purchased back in 2019 and have used extensively ever since. The waterproof coating around the zipper started deteriorating and it affected how smoothly it closed.

I contacted WANDRD support and submitted a warranty claim. Honestly, I didn’t expect much since the bag has been used a lot over the years — but to my surprise the issue was fully covered under their lifetime warranty and they sent me a brand new replacement backpack.

The whole process was incredibly fast and easy, and I’m genuinely grateful for how smoothly everything was handled.

The products themselves are fantastic and clearly built to last, but it’s even better to know that the company truly stands behind them if something does happen.

Five stars for both the products and the customer support. I’ll definitely continue using and recommending WANDRD gear.

7 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Got the prvke 31l

Got the prvke 31l, Very well made bag. Great for weekend trips on the motorcycle or fitting in the gym gear + shopping. Customer support is 5* too!

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Magnificent lifetime warranty support

Wandrd's lifetime warranty support is absolutely exceptional and I couldn't recommend them more highly. I thoroughly enjoyed my PRVKE backpack for seven years, until some external and internal seams came apart, and the bag was no longer usable. The support team provided me with a brand new replacement backpack. Fantastic!

10 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not serious, high prices

First of all, if you buy a Wandrd product, you are asked for an opinion. With a system run by Okenda; if it's positive, it's published on the site; if it's negative, as in my case, it's simply ignored. This is not fair to potential customers and may in fact constitute an example of misleading advertising. This is the reason why only positive comments are found.
Wandrd sells products that are now obsolete and no longer accepted by professional sellers with a system “mistery pack” in which he promises discounts of 50%, leaving the doubt to the potential buyer of which product he will then find a nice acquired package. Since Wandrd knows the overall quantitative composition of the packages and the buyer does not, the latter is severely disadvantaged and the promised discounts are not effective. In conclusion, you end up paying for an item much more than it is worth.
Finally, if you want to return a wrong purchase, as required by EU legislation on web shopping, you must cover the return costs, which makes returning it impossible or inconvenient.
........
Your answer deserves some clarification.
First of all, you had two reviews because one concerns the purchase of a Mystery pack and the other the review system adopted by Wandrd which publishes only the positive ones.
Regarding reviews, there are many comments on when that say okenda only publishes positive reviews; for this reason, it is used by companies that fear negative ones. A company cannot legally publish only positive reviews and hide negative ones, as it is considered an unfair and deceptive business practice, prohibited by transparency and competition regulations; it is obliged to show a complete and authentic picture, The fact that you give a discount to those who give reviews is an additional aggravating factor.
About the Mystery pack , you proposed a unrealistic and unaffordable only after the following communication that I send you on the matter: ""The Mystery Pack is intentionally sold at a significant discount" .... in the pack I recevied there is not a significant discount. Very easy to prove.
The package does not correspond to your notice (included at the bottom) because it could never have a value of 136 euros. I remain of the opinion that your advertising notice is "misleading advertising." Only if it is demonstrable that at least 2/3 of the sales in this category are Rogue 6 and 9 L have different colors, could the opposite perhaps be argued. Otherwise it would be certified that this is a so-called lemon sale. I remind you that your own advertising claims that the new product Rouge V2 4 L is significantly better quality and has a price on your site of 129 euros, with a wide choice of colors.
I remain of my opinion that Wandrd should proceed with a refund upon return.
In any case the German justice system, which essentially overlaps with the corresponding European Union legislation, has declared that mystery boxes fall under the same right of return as any other online purchase. If you are looking for a specific ruling on this issue of the Italian and/or European justice system, this is certainly a useful opportunity to obtain it for the Wandrd Mystery pack".
This is a matter of principle for me, certainly not the expenditure of EUR 78. This communication alone, in terms of time and professionalism employed, costs me much more. Perhaps it's time for you to prove the authenticity of the statement "as a customer, you're part of the WANDRD family" and the corporate reputation associated with it."
I remain of my opinion that the review system published on the Wandrd website, the sale of Mystery packs and the payment required from customers for returns of purchased items are "unfair" to consumers.
About your advice,

23 de dezembro de 2025
Opinião espontânea
logótipo da WANDRD

Resposta da WANDRD

Hey Maurizio,

It looks like you've left a few negative reviews on Trustpilot about us. Thank you for your feedback, even if it's negative. After reviewing your emails, as well as negative reviews, I'd like to address your concerns:

According to your emails and order, it appears you purchased the ROGUE mystery bundle. In this bundle, it's advertised as a randomized product between a 3L, 6L, and a 9L ROGUE sling.
Here's the website description:

"FINAL SALE! If you love surprises almost as much as you love gear that can survive a little chaos, the ROGUE Mystery Box is your new obsession. Crack it open and you’ll score a ROGUE v1 Sling—either the 3L, 6L, or 9L—all built with that rugged, street-smart DNA the ROGUE line is known for."

It's a fun way of getting a huge discount on something totally random within these three products. We've had hundreds of customers purchase these mystery boxes and the feedback has been overwhelmingly positive. Our warehouse randomly grabs one and people love the surprise and the discount.

From your emails, you stated that you received a 3L sling and were not happy about it--even though it's exactly what was advertised. Potentially any one of the three, randomly chosen by our warehouse. I'm sorry it didn't work for your needs, but it was a 1/3 chance to get that size.

The 3L sling retails for 109 EUR before shipping, and you received yours through the Mystery box for 69 EUR before shipping. (Which as previously stated, could've included any of the three sizes.) Stating that this is not a good discount, is in my opinion, false. Even though you didn't receive one of the bigger sizes that you clearly wanted, you still received an item for a fraction of the retail cost.

Then, even though it was purchased as a final sale item (clearly marked in checkout), we made the exception for you to return it, but you weren't happy that we weren't also able to cover the cost of a return label. We're a company located within the US, so with our EU carrier rates, providing a return label would've cost about 80-100 EUR to make. On all outbound shipping within the EU, we actually already cover the majority of the shipping for customers, but we're unable to also cover it for returns. We're a small company of under 15 people, so we can either choose to keep our prices low and be transparent about shipping, or be like other larger companies and raise the price of our items and falsely advertise "free shipping" like many others do. We chose to be transparent, rather than lie to our customers.

For your concern about reviews, "Okendo" is an automated review platform that goes through reviews our customer's provide. We have bad reviews of products on the site, just as we do good ones. I inspected your review and it looks like yours was denied by the automated system because it had nothing to do with the actual product itself. It was all about not getting a bigger size and being unhappy about the return shipping cost. You're free to leave a review about the product itself.

I would recommend purchasing WANDRD products only in person at one of our many authorized retailers in the future. In addition, a mystery bundle might not be the option for you if there's a chance you won't be happy with one of the products you might receive.

Classificada 5 em 5 estrelas

From now on, all my backpacks will be purchased here. Great product with a true "lifetime warranty"

I bought the prvke 31l in 2019. The bag is superb, perfect fit as EDC but as well as weekend/long-weekend travel, good for small camera sets or big camera sets, i normally travel with dlsr + extra lense + drone. After extensive use i had a problem with a zipper and one of the straps. I just requested the execution of Life Time warranty ( 6 years after ) and they just sent me a new bag.
Great product & a brand that executes on his word, this is unique, 100% recommend.

17 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality not just in their products

The quality of this brand is reflected not only in its products, but also in its outstanding customer service and support. It’s clear that they take the user experience very seriously, caring not just about how their products perform, but also about the guidance and assistance they provide throughout the entire process.

In my case, the support I received was excellent, professional, responsive, and genuinely customer-focused. This level of commitment makes a real difference and builds a lot of trust in the brand.

I am very satisfied with both the product and the overall experience, and I would definitely recommend this brand.

27 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely an amazing company

Absolutely an amazing company, with the products as described, that has lifetime warranty. I had my bag for almost 6 years, day to day use, and I love every inch of it, sadly the zip broke, but the customer service team resolved the issue and replaced the bag to the brand new product. I’m absolutely trilled that I will continue having it! Recommend to everyone!

15 de dezembro de 2025
Opinião espontânea

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