I purchased my WANDRD PRVKE 21L backpack back in 2018, and it has accompanied me on countless photography adventures over the years. Recently, the main compartment zipper failed, and I... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Whatever you do, don't get on their mailing list. You will be inundated with emails with no way to unsubscribe. The unscubscribe link does not work. I have contacted the company counteless times... Ver mais
A empresa respondeu
By far the best backpack I have ever had: the medium sized one is perfect for everyday use, I have used it now for 7 years for every day (work, travel, vacation, hiking), the couple issues I had (deta... Ver mais
A empresa respondeu
Huge fan of Wandrd. I purchased the original PRVKE backpack from their kickstarter years ago, and have since collected a few more pieces of luggage, a sling bag and laptop sleeves. I've taken t... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Versatile, functional, and stylish camera bags and accessories, built using premium and durable materials. For the traveler, adventurer, and everyday wanderer.
Informações de contacto
Estados Unidos da América
- wandrd.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding Customer Service
I purchased a bag from WANDRD last 2019 and I can confidently say it has been one of the best buying experiences I’ve ever had. The bag itself is top-notch—designed with precision, durability, and functionality in mind. Every detail feels thoughtfully crafted, from the premium materials to the innovative storage solutions. It’s clear that WANDRD doesn’t compromise on quality.
What truly sets WANDRD apart, though, is their outstanding customer service. I had a small issue, and their team resolved it promptly and professionally. They were not only responsive but also incredibly kind and attentive, ensuring I felt valued as a customer. It’s rare to find a company that matches exceptional products with such stellar service.
If you’re considering investing in a reliable, high-quality bag, WANDRD is the way to go. I couldn’t be happier with both the product and the team behind it. Highly recommend!
Got Prvke Bag Camera Bundle (2019)
Wandrd Sling (2023)
Tech pouches
Wallet for passport

Resposta da WANDRD
Best gear/ best customer service
They have the best gear, with customer service to match! Thank you Wandrd
Lifetime Warranty
When they state lifetime warranty, they mean it. Fantastic customer service support.
Amazing
Been using wandrd gear for years. Ran into an issue with my prvke 31L bag, customer service was fast to reply with a solution and lifetime warranty is real. Thank you

Resposta da WANDRD
Their gear is phenomenal and built to…
Their gear is phenomenal and built to last. And they have an amazing support team

Resposta da WANDRD
I love my backpack since 2019
I love my backpack since 2019. Initially I bought it for an internal trip through Europe and now I've been using it to travel around the world for various business trips. It's the perfect addition to my carry on suitcase because i can easily attach it to the suitcase.
Last week a part of my backpack broke and after filing a claim I could order a completely new Backback within 24h - this service is incredible. Thank you so much!

Resposta da WANDRD
I am using their bag since 4 years now…
I am using their bag since 4 years now and really enjoy the quality.
I used to buy quality gear and here I want to say that the customer service is a top one. Quick answer and reliable.
I fully recommend

Resposta da WANDRD
More than just a bag company
Two aspects compelled me to write this review.
First, the bag - specifically, the PRVKE backpack. It has been my go-to travel companion for 6 years and has protected my camera gear from the sands of the deserts in Dubai, to the deep snow in Northern Norway. Additionally, with all the gear that I am carrying (typically 3 camera lenses, a camera body, a tripod; together with the essentials for the day such as a water bottle, a jacket, sunglasses, an iPad, and at times even a gaming laptop) the bag can get really heavy. However, by some Wandrd design magic, the bag feels as light as any backpack when it is on my back. The ability to directly access my camera without ever needing to set my bag down has been a lifesaver on multiple occasions as well.
Second, Wandrd's commitment to its LIFETIME warranty clause. As much as I loved the bag, I found a tear at the seams of the shoulder straps one day. (Do note that even though this was quite a catastrophic tear, the overall construction of the bag, namely the heavy-duty stitches in multiple areas, allowed the bag to maintain its overall integrity and continue protecting my gear until my trip ended). I reached out to the wonderful team at Wandrd regarding the defect and they promptly replied within the day, informing me that my warranty claim was successful - on a bag that was more than 6 years old! If that isn't a testament of their commitment to their mission and customers, I don't know what is.
Wandrd has definitely gained a loyal customer in me, and I felt that more people need to know about and support this amazing company.

Resposta da WANDRD
Out of all the bags I own from various…
Out of all the bags I own from various brands, this one broke surprisingly fast. I was drawn in by their 'lifetime warranty' marketing, thinking that if they emphasize it so much, their bags must be incredibly durable. That was the main reason I bought it. I was completely shocked at how quickly it failed. To make matters worse, the company doesn’t actually replace the bag—the lifetime warranty is just a marketing ploy.

Resposta da WANDRD
Exchange and questions
When I ordered my first bag, it came out a bit small. I reached out through email and had a VERY quick response, and received multiple emails in response to all of my questions and concerns. They didn’t seem agitated or upset by my needy behavior, and got me set up beautifully. Jevene went above and beyond to make my experience wonderful.
Great support
I had a good experience: while the zipper on my bag did break after 3 and a half years of continuous use, WANDRD just sent me a new bag for free. Thanks team!
Excelente producto y garantía de por vida
Compre una mochila PRVKE 21. El diseño y funcionalidad es excelente. Después de 4 años de uso intensivo la cremallera cedió. Contacte con ellos para hacer uso de la garantía de por vida y en menos de dos días me envían una mochila de reemplazo completamente nueva
Fast and friendly service
While the product had an issue (1. generation of the product, 2. generation are far more reliable), the support replace the hole product ( now on my both of my products).
They have a well findable claim-form to contact the support. Very customer friendly.
Until now, I doesn’t have issues with my replaced stuff.
Be careful, the warranty can only be used once in the lifetime of the product.

Resposta da WANDRD
Great customer service
The exterior stitching came loose and after reporting it to Wandrd, they offered me a new bag. Customer service like kings, really happy with this bag, perfect one for content creators.
I've been a massive fan of Wandrd since…
I've been a massive fan of Wandrd since I saw a photographer with the PRVKE from their Kickstarter in 2017. Since then, I've added two different-sized PRVKEs to my collection, and my partner and I wear the D1 Fanny Pack for all our daily adventures. I have had little to no issues with their products over the years, but if something happens, their customer service steps up, and they go the extra mile to sort you out. They're kind of a huge deal.

Resposta da WANDRD
When this company says lifetime…
When this company says lifetime warranty them mean it. I got a replacement shipped on the same day I made the claim. It was super easy, found everything in one place on the website. That's exactly how it should be done.
Amazing customer service!
The customer service team at WANDRD was so friendly and helpful. They made me feel valued as a customer and resolved my issue with both the PRVKE and DUO backpacks in less than 24 hours. I'm really impressed!
Is the best brand ever
Is the best brand ever! I bought the PRVKE 21L to travel every weekend to shoot, im filmmaker and I've always my cameras, tripod, everything. The durability is crazy, very good quality.
Amazing warranty service and I love my…
Amazing warranty service and I love my bag. After nearly 6 years of usage a zipper failed and they sent me a replacement code within 15 minutes of sending in the warranty request. Would not hesitate to buy anything from this company, quality product and incredible customer service
Huge fan of Wandrd
Huge fan of Wandrd. I purchased the original PRVKE backpack from their kickstarter years ago, and have since collected a few more pieces of luggage, a sling bag and laptop sleeves.
I've taken the Duffels and Carry-on Roller abroad quite a few times for 10 day works trips. Everything has held up very well on a wide variety of airlines, weather and odd situations.
They're durable, well designed for my specific uses (TV editor, often traveling to work on location), and always don't ever feel over-encumbered.
Great bags and customer service.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







