Warhammer Opiniões 467

TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an item missing from a Battleforce box that a friend bought me from a third party store. After contacting Warhammer Customer Services, within three days I had the replacement.

Classificada 3 em 5 estrelas

The website defaulted to Finland, Im in the UK. The auto-filling areas of checkout dont work very well. When you select one it overwrites other areas of the form. I haven't seen this happen in this wa... Ver mais

Classificada 5 em 5 estrelas

Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Ver mais

Classificada 2 em 5 estrelas

They can not if their life depended on it manage to send out subscriber issues of White dwarf magazine. You contact customer service, they, send out replacement copy several weeks later, and can no... Ver mais

Informações sobre a empresa

  1. Loja de material para maquetes
  2. Loja de artigos colecionáveis
  3. Loja de figurinos
  4. Empresa de design de modelos

Escrito pela empresa

More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

467 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I've been a Warhammer+ subscriber only…

I've been a Warhammer+ subscriber only 2 months, but a Games Workshopper for over 50 years. Great company, awesome products, excellent community, superb customer service. Thanks GW for giving me an amazing childhood and adulthood!

5 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I am very disappointed in the pre-order…

I am very disappointed in the pre-order system. On numerous occasions I have added merchandise to my account and went to pay only to be told the merchandise is no longer avaliable. This is within less than 3 minutes of product availability. The merchandise is the. Sold for 3-4 times the value on ebay. Why would you allow people to profit from your company due to poor logistics? Years ago, this was never an issue.

4 de abril de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello,

Thank you for your Trustpilot review.

We apologise for any issues you encountered whilst placing your order. We're consistently making improvements to the website and our checkout to help make the process as smooth as possible.

We greatly appreciate you taking the time to leave a review, and please do let us know at custserv@gwplc.com if you have any questions or need any further support.

Have a wonderful rest of the day.

Kind regards,

Classificada 5 em 5 estrelas

A warm and friendly store!

The store is great! Its well maintained, has a wide selection, and the owner is a blast to talk to. She was able to help me find what I needed and even though she didnt carry it in store she was able to help me place the order online. The store feels welcoming and there were lots of folks in the store painting and playing.

4 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Where is the stock ?

Politique du FOMO encore et toujours. Sortie à 11h, même pas une demie heure après rupture sur les articles les plus attendus. Sans oublier les prix toujours plus prohibitifs et la communication exécrable !

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The service was great!

The service was great! I stopped in on a whim after a track meet, not thinking I would get anything as I was more interested in getting into the hobby, or at the very least, seeing what there was in store.
The staff was super polite! Talked me through everything related and even had trial areas where I got to see what the hobby was like before spending. Super accommodating to how I lacked a significant budget and helped me find units that matched!

3 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Good experience

Good experience. It is fun to look through things I really can't afford. Why are so many items listed as out of stock?

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Worst experience as a customer.

Worst experience trying to figure out where my package is. Send three emails one gets a response and any follow up is just a middle finger.

The attitude screams thanks for the money, best of luck figuring out anything.

Games workshop going above and beyond to be the worst possible experience you can have.

Two weeks? One reply? That’s a joke.

At this point my only option is a credit card dispute.

Thank you for being utterly unresponsive.

Edit: I had to call the United States customer service to get anywhere near of an idea to just to find out it was left out by the door and stolen.

Initial email was responded to regarding an initial question about the initial order but not the redirect order.

Upon following up on the email i received no reply, then proceeded to send further emails and still haven’t seen any reply until i reached out to US warhammer and was informed of the delivery.

29 de março de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Brandon,

Thank you for your Trustpilot review.

After looking into this further for you, we can see that one of our Customer Service agents is currently assisting you with this query.

Rest assured you have our full support in resolving this, and we hope you have a nice rest of the day.

Kind regards,

Classificada 5 em 5 estrelas

Good experience

I only ordered a gift card online for a family member’s birthday but I had no problem with navigating my way through, hassle free experience.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very good and responsive support, nice webstore also

While I personally still prefer the older look and interactive aspects of the webstore from a few years ago, the new UI and appearance is still very clean and easy to navigate. Well organised and very easy to find stuff and information about it also, greatly limiting the confusion someone new to the hobby might encounter otherwise.

Customer service have also been really friendly and responsive each time I've used them before, and although I have my qualms with GW as a company at times its staff have proven to be very consistently polite and reliable.

Overall well integrated webstore, and with very good info and customer service

29 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

By the will of the Motive Force

By the will of the Motive Force,
Let no backlog impede its journey,
Let no mislabel cast it into the warp of “pending status.”

Expedite, O Omnissiah, this humble request—
That it may arrive in blessed haste,
Sealed, sanctified, and complete.

14 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Glad to use warhammer plus

Glad to use warhammer plus, website works well, a bit annoying that I often have to login again, but I guess it's good security.

27 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Actually

Actually, I’d love to give 5 stars. But for the ordering and delivery service, I can only give 3 stars.
You place an order, and they say it’ll arrive in 2–3 weeks. After 4 weeks, you follow up and don’t get a response for days.

28 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The corpse cart will live again ha ha

Ordered on line for first time with warhammer straight forward and easy very quick delivery items really well packaged, detail to models second to none, extremely impressed from ordering to delivery Thank you

25 de março de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais