Warhammer Opiniões 467

TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an item missing from a Battleforce box that a friend bought me from a third party store. After contacting Warhammer Customer Services, within three days I had the replacement.

Classificada 3 em 5 estrelas

The website defaulted to Finland, Im in the UK. The auto-filling areas of checkout dont work very well. When you select one it overwrites other areas of the form. I haven't seen this happen in this wa... Ver mais

Classificada 5 em 5 estrelas

Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Ver mais

Classificada 2 em 5 estrelas

They can not if their life depended on it manage to send out subscriber issues of White dwarf magazine. You contact customer service, they, send out replacement copy several weeks later, and can no... Ver mais

Informações sobre a empresa

  1. Loja de material para maquetes
  2. Loja de artigos colecionáveis
  3. Loja de figurinos
  4. Empresa de design de modelos

Escrito pela empresa

More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

467 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Has wide selection and i might be new…

Has wide selection and i might be new but im pretty sure getting this stuff anywhere else is some sort of heretic behavior, also explains alot about getting started through the website and i like that

12 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I was unable to create an account due…

I was unable to create an account due to website problems

12 de abril de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Antonio,

Thank you for taking the time to provide a Trustpilot review.

We would love to support you further with your account creation and get this matter resolved!

Would you kindly please write to us at gwapps@gwplc.com with confirmation of the email address that you were trying to register with, as well as a screenshot of where you are getting stuck?

Please also put the subject line as "Trustpilot Response" so that we can locate your email easily.

Rest assured we will support you further with this, and help you with getting your account up and running.

Have a wonderful rest of the day!

Kind regards,

Classificada 1 em 5 estrelas

I've had a terrible experience with…

I've had a terrible experience with this website. I bought Warhammer Plus specifically to get the free minis, and for every year besides just now, I haven't been able to actually order and get them. It's been so frustrating and genuinely a waste of time in my opinion. I am glad I got it this time, but I hate that I couldn't get ANY of the value I feel I should have for the subscription for 3+ years. Please make this more intuitive.

11 de abril de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Manny,

Thank you for your Trustpilot review.

We would love to support you further with your Warhammer+ query!

Could we kindly ask you to write to us at gwapps@gwplc.com with confirmation of the email address you use for your subscription, and set the subject line as "Trustpilot Response" so we can locate your email easily.

Once our apps team has been able to locate your account, we can get this looked into further for you.

Have a wonderful rest of the day!

Kind regards,

Classificada 2 em 5 estrelas

Problem with completing check out

Ongoing problem for me ... log in , add items to cart then pop up appears saying problem occurred try different things to clear ie. remove and re-add but nothing helps.

11 de abril de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Philip,

Thank you for your Trustpilot review.

We apologise for any issues you encountered whilst placing your order. We're consistently making improvements to the website and our checkout to help make the process as smooth as possible.

We greatly appreciate you taking the time to leave a review, and please do let us know at uk.custserv@gwplc.com if you have any questions or need any further support.

Have a wonderful rest of the day.

Kind regards,

Classificada 4 em 5 estrelas

Love this. So will you.

Good afternoon.
I really enjoyed the website and ease of search to find the products I want.
The products I've made thus far are great and any issues I've had have been managed by the Warhammer team really well and professionally.
My only concern is the extended period some items have been unavailable.
Potentially being able to have suggested paints once I select a product so I could add to cart.
Additionally, I would ask you to consider taking AMEX as a payment type. I would buy a lot more product if this were the case.
Will buy again online and in store.
Keep up the amazing.

11 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

NOT THE BEST SITE TO NAVIGATE

nOT THE BEST SITE TO NAVIGATE , BUT ONCE USED TO IT THE EXPERIENCE IS OK . sECOND PARTY DEALERS ARE 20% CHEAPER ??? HOW THE HELL IS THAT ??? SO I USE OTHER SITES FOR MY MODELS PAINTS USUALLY

10 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Schlechter Service an der Tagesordnung

Ich habe in meinem ganzen Leben noch nie so einen schlechten Service erlebt. Zwar war der Mitarbeiter freundlich, aber konnte nicht wirklich bei meinem Anliegen helfen. Durch einen dummen Fehler beim Einkauf wählte ich versehentlich ein Orion Dropship statt einem Ares Gunboad aus - beide Bausätze sind fast identisch und kosten das Gleiche. Sofort, als ich meinen Fehler bemerkte, meldete ich mich bei GW und fragte, ob dies korrigiert werden könnte und ich wie von mir beabsichtigt das Ares Gunboat bekommen könne. Dies wurde verneint, das System ließe dies nicht zu. Das war Punkt 1.
Zu Punkt 2: man könne mir nur eine Stornierung anbieten. Das war gegen 10 Uhr, und die Stornierung wurde laut Mitarbeiter sofort durchgeführt. Dann bekam ich nach 15:30 Uhr eine Nachricht, daß der Bestellungsprozess so weit fortgeschritten wäre, daß eine Stornierung nicht mehr möglich wäre. Ich müsse warten, bis das Paket bei mir eintrifft, und es dann entweder zurücksenden oder bei einem Warhammer Store abgeben. Dann erst würde ich mein Geld zurückbekommen. Selten so gelacht - wie gesagt wären beide Bausätze fast identisch (abgesehen von ein paar Details am Heck). Der Sinn des ganzen Theaters erschließt sich mir nicht wirklich.

Noch Umständlicher ging es wirklich nicht. Eines steht fest: so eine Verkettung von Umständlichkeiten bei einem kleinen Fehler bei einer Bestellung habe ich noch nicht erlebt.

Update wegen der angeblich gefundenen Lösung des Mitarbeiters:

Das ist ja wohl der Gipfel der Unverschämtheit.

Diese "Lösung" wurde ganz sicher nicht mit dem Mitarbeiter von GW erarbeitet, sondern sie gründete einzig und allein auf meine eigene Entscheidung den fehlerhaft gelieferten Artikel doch zu behalten. GW hatte damit absolut gar nichts zu tun.

Schön zu sehen, wie hier Fakten verdreht werden, um sich selbst in ein besseres Licht zu setzen!

9 de abril de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hallo,

vielen Dank für Ihre Trustpilot-Bewertung.

Wir freuen uns recht herzlich, dass Sie sich die Zeit für dieses Feedback genommen haben. Wir haben uns das Anliegen genauer angesehen und festgestellt, dass Ihnen einer unserer Berater eine Lösung anbieten konnte.

Falls Sie irgendwelche Hilfe in der Zukunft benötigen werden, kontaktieren Sie uns unter mailorder@gwplc.com

Wir wünschen Ihnen einen schönen Tag!

Mit freundlichen Grüßen,

Classificada 4 em 5 estrelas

Great shipping 🪨👎

I was shocked to get 6 packs of paint, still missing my second abbadon paint, though i don't really need it now, the painting handle doesn't fit my 30mm base for some reason, besides that it's all great, especially from across the world

8 de abril de 2026
Opinião espontânea

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