I had an item missing from a Battleforce box that a friend bought me from a third party store. After contacting Warhammer Customer Services, within three days I had the replacement.
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Leia as opiniões dos outros
The website defaulted to Finland, Im in the UK. The auto-filling areas of checkout dont work very well. When you select one it overwrites other areas of the form. I haven't seen this happen in this wa... Ver mais
Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Ver mais
They can not if their life depended on it manage to send out subscriber issues of White dwarf magazine. You contact customer service, they, send out replacement copy several weeks later, and can no... Ver mais
Informações sobre a empresa
- Loja de material para maquetes
- Loja de artigos colecionáveis
- Loja de figurinos
- Empresa de design de modelos
Escrito pela empresa
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Informações de contacto
Reino Unido
- uk.custserv@gwplc.com
- warhammer.com
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Warhammer quest ,darkwarter not play…
Warhammer quest ,darkwarter not play testet. Dont buy
super qualité
super qualité et super SAV
je recommande de faire une démo de peinture ou de jeu en magasin
They emailed me when the product was…
They emailed me when the product was back in stock, it wasn't immediately bought out by re-sellers and it was easy to purchase and came with free shipping.
Has wide selection and i might be new…
Has wide selection and i might be new but im pretty sure getting this stuff anywhere else is some sort of heretic behavior, also explains alot about getting started through the website and i like that
Poderá usar IA para responderLer mais
I was unable to create an account due…
I was unable to create an account due to website problems

Resposta da Warhammer
Went fine
Went fine. I got my pre order. Things were in stock. It was good.
I've had a terrible experience with…
I've had a terrible experience with this website. I bought Warhammer Plus specifically to get the free minis, and for every year besides just now, I haven't been able to actually order and get them. It's been so frustrating and genuinely a waste of time in my opinion. I am glad I got it this time, but I hate that I couldn't get ANY of the value I feel I should have for the subscription for 3+ years. Please make this more intuitive.

Resposta da Warhammer
Problem with completing check out
Ongoing problem for me ... log in , add items to cart then pop up appears saying problem occurred try different things to clear ie. remove and re-add but nothing helps.

Resposta da Warhammer
Love this. So will you.
Good afternoon.
I really enjoyed the website and ease of search to find the products I want.
The products I've made thus far are great and any issues I've had have been managed by the Warhammer team really well and professionally.
My only concern is the extended period some items have been unavailable.
Potentially being able to have suggested paints once I select a product so I could add to cart.
Additionally, I would ask you to consider taking AMEX as a payment type. I would buy a lot more product if this were the case.
Will buy again online and in store.
Keep up the amazing.
A wonderful company that produces…
A wonderful company that produces wonderful miniatures that I have been collecting for over 20 years!
NOT THE BEST SITE TO NAVIGATE
nOT THE BEST SITE TO NAVIGATE , BUT ONCE USED TO IT THE EXPERIENCE IS OK . sECOND PARTY DEALERS ARE 20% CHEAPER ??? HOW THE HELL IS THAT ??? SO I USE OTHER SITES FOR MY MODELS PAINTS USUALLY
The site is simple to use and rather…
The site is simple to use and rather easy to navigate. I have no problems with the system or the payment. Everything flows easily.
Schlechter Service an der Tagesordnung
Ich habe in meinem ganzen Leben noch nie so einen schlechten Service erlebt. Zwar war der Mitarbeiter freundlich, aber konnte nicht wirklich bei meinem Anliegen helfen. Durch einen dummen Fehler beim Einkauf wählte ich versehentlich ein Orion Dropship statt einem Ares Gunboad aus - beide Bausätze sind fast identisch und kosten das Gleiche. Sofort, als ich meinen Fehler bemerkte, meldete ich mich bei GW und fragte, ob dies korrigiert werden könnte und ich wie von mir beabsichtigt das Ares Gunboat bekommen könne. Dies wurde verneint, das System ließe dies nicht zu. Das war Punkt 1.
Zu Punkt 2: man könne mir nur eine Stornierung anbieten. Das war gegen 10 Uhr, und die Stornierung wurde laut Mitarbeiter sofort durchgeführt. Dann bekam ich nach 15:30 Uhr eine Nachricht, daß der Bestellungsprozess so weit fortgeschritten wäre, daß eine Stornierung nicht mehr möglich wäre. Ich müsse warten, bis das Paket bei mir eintrifft, und es dann entweder zurücksenden oder bei einem Warhammer Store abgeben. Dann erst würde ich mein Geld zurückbekommen. Selten so gelacht - wie gesagt wären beide Bausätze fast identisch (abgesehen von ein paar Details am Heck). Der Sinn des ganzen Theaters erschließt sich mir nicht wirklich.
Noch Umständlicher ging es wirklich nicht. Eines steht fest: so eine Verkettung von Umständlichkeiten bei einem kleinen Fehler bei einer Bestellung habe ich noch nicht erlebt.
Update wegen der angeblich gefundenen Lösung des Mitarbeiters:
Das ist ja wohl der Gipfel der Unverschämtheit.
Diese "Lösung" wurde ganz sicher nicht mit dem Mitarbeiter von GW erarbeitet, sondern sie gründete einzig und allein auf meine eigene Entscheidung den fehlerhaft gelieferten Artikel doch zu behalten. GW hatte damit absolut gar nichts zu tun.
Schön zu sehen, wie hier Fakten verdreht werden, um sich selbst in ein besseres Licht zu setzen!

Resposta da Warhammer
Made to Order Model Shipping Issue Resoled
There was an issues with a Made to Order model shipment. The staff was helpful and polite in sorting out and resolving the issue.
Well worth the wait
Packages are safe and secure in the ravels very good
Great shipping 🪨👎
I was shocked to get 6 packs of paint, still missing my second abbadon paint, though i don't really need it now, the painting handle doesn't fit my 30mm base for some reason, besides that it's all great, especially from across the world
I had a small issue with a breakage…
I had a small issue with a breakage during shipping. Sent the customer service an email with images. Within a few days I got an email and the help I needed. Very positive experience
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