Warhammer Opiniões 467

I had an item missing from a Battleforce box that a friend bought me from a third party store.
After contacting Warhammer Customer Services, within three days I had the replacement.

This site was easy to use, showed me good recommendations from the filters, I'm very biased about Warhammer though :P

I could collect my Anniversary Mini. Customer Service is always smooth. If not for the rising prices.

Words cannot express how happy I was when GW brought back the Vostroyan Firstborn for a mto, sure it was a bit pricey but the general overall experience of buying it was great, same with my previous purchase of the warhammer fantasy Bretonnia starter army.

It was easy and seamless buying the products the hardest part was convincing my wife I needed more Warhammer figurines.

They can not if their life depended on it manage to send out subscriber issues of White dwarf magazine.
You contact customer service, they, send out replacement copy several weeks later, and can not provide any tracking when nothing arrives, and their brilliant solution is to yet again try and send out a copy, no tracking provided, and I guess I can then hope yet again for a different result, absolutly pathetic to have to wait several months for a monthly subscription to arrive. I had enough of this Canceled and refunded, but didnt get a refund for the copy they havent ben able to send out for several months.
Find another wargame to get into, This is sadly beyond broken, The greed seems to have taken total control
I know I have to give a date for this experience, and that will be the latest non fix answer, but this has ben going on for years, a steady downward trend

Excellent customer service and support. I had a lost delivery from Royal Mail and the response from the Warhammer customer service team was friendly, fast and efficient

The website defaulted to Finland, Im in the UK. The auto-filling areas of checkout dont work very well. When you select one it overwrites other areas of the form. I haven't seen this happen in this way on other websites. The warning to check everything before you hit checkout is very much needed. I don't buy much from warhammer, I was emailed a voucher code and had to subscribe to use the voucher, kind of scummy but I guess everyone pretty much does this. I can unsub I guess. I wonder if I will get sent another voucher if I do?!? I only buy warhammer very occasionally as gifts for my sweaty husband so why should I have to subscribe? Anywhoo I hope the puny warman makes him happy.

Easy to navigate the website and to find what I’m looking for. I like that it is organised by game system and faction so that I can browse the full range of a certain faction more easily. Thank you!

The free models, the videos all the information. It is 5 stars

Prompt dispatch and delivery, everything arrived as expected.

Zu unübersichtlich, Bestellungen funktionieren nicht bei Gratisprodukt, nachträgliche Änderungen bei noch nicht bestellen Waren nicht möglich usw...
Warhammer ist toll, aber der Shop muss überarbeitet werden!

Excellent customer service. I had a few issues over a very long period as a customer. Every single time the response was swift and instantly very helpful. The problem was usually solved upon the first reply due to action taken by the support.

Great staff at Warhammer Chatswood. Engaging and very friendly. Was even saluted as I collected my new Comissar Graves. 10/10 cannot wait for my next vist.

Your Fomo approach to new releases is just to difficult and disappointing... Products selling out while your checking out is not acceptable... Leaves a bitter taste...

Their support help me with my issue while the 3rd party retailer i bought their product from didn't even respond to my e-Mail or phone call

I had trouble ordering a certain item on their site, contacted customer service and they helped me right out with it!

My order was 3 months ago but it still says processing. I mean this is Games Workshop not some random online retailer. I can’t even get a reply from customer service.