I had an item missing from a Battleforce box that a friend bought me from a third party store. After contacting Warhammer Customer Services, within three days I had the replacement.
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Leia as opiniões dos outros
The website defaulted to Finland, Im in the UK. The auto-filling areas of checkout dont work very well. When you select one it overwrites other areas of the form. I haven't seen this happen in this wa... Ver mais
Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Ver mais
They can not if their life depended on it manage to send out subscriber issues of White dwarf magazine. You contact customer service, they, send out replacement copy several weeks later, and can no... Ver mais
Informações sobre a empresa
- Loja de material para maquetes
- Loja de artigos colecionáveis
- Loja de figurinos
- Empresa de design de modelos
Escrito pela empresa
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Informações de contacto
Reino Unido
- uk.custserv@gwplc.com
- warhammer.com
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Always fast and easy great to deal with
Always recieve great service
Always recieve great service. Orders have always turned up on time and correct.
Amazing
Amazing, they didn’t have what I wanted in store but the store worker helped me order it online in no time. Also was very friendly and welcoming. 100% recommend
Higher than a discount merchant but better care
The prices through games workshop maybe a little higher than going through some of the discount retailers but never once has anything I have ordered has been damaged they they all game in perfect condition. I did receive one item a wave serpent that was missing a window I had told them about through customer service and they sent not just the missing cockpit window but full wave serpent kit I was only expecting the window that was such astounding customer service I really can't complain about the higher prices because it comes with the guarantee that your items are covered and that's great business
I don't use the webstore often
I don't use the webstore often, but when I have done,it's been quick and easy to navigate.
Une référence en matière de wargame
Site en ligne accessible et facile de navigation. Produits de très belle qualité. Bonne réactivité en cas de questions/demandes. Échanges en français malgré l'entreprise anglaise, c'est appréciable.
Just amazing everything is just amazing
Just amazing everything is just amazing
Great website for a great product!
Responsive customer service, great product information, enjoyable experience!
I was worried if I'd be able to claim…
I was worried if I'd be able to claim my free miniature due to where I'm situated. However, it was so simple and straightforward with no struggles at all. I'm very pleased. Thanks Warhammer!!!
Zero care for customers
Bad customer service, unless it is in their favour. Had a kit come with missing parts. Unfortunately i bought it from a third party retailer. GW politely told me they did not care. Million pound company does not own their own manufacturing errors. Funnily enough a few months back they did a mistake in my favour through their website. I went out of my way to make sure they received what they were due. That lesson is well learned and surely will not be extending any goodwill towards them ever again.
Excellent service and delivery
Excellent service and delivery, supportive staff and committed to ensuring safe/fast delivery.
Never had any significant issues and any issues I've had were resolved immediately with support from their team. Always happy to use!
Great service
Great service. Helped me order some Horus heresy’s models for my death guard. Very thankful for the help
Product is routinely removed from the…
Product is routinely removed from the shopping cart after it is selected. This causes the payment to authorize and then the order is cancelled. Your payment method doesn't clear the authorization for days and you don't get the product you ordered.
Bought from the bormomoth store great…
Bought from the bormomoth store great support and help getting all the paints and needed.manger extremly nice always enjoy my time spent there
Very nice manager seems like store in…
Very nice manager seems like store in good hands .
Staff are extremely friendly and…
Staff are extremely friendly and understanding. Store was well layed out and clean. Would come again.
Always 5 star with Warhammer
Always 5 star with Warhammer. Been an avid builder, painter and player for 20 years. Fantastic customer service and community.
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