Warhammer Opiniões 467

TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an item missing from a Battleforce box that a friend bought me from a third party store. After contacting Warhammer Customer Services, within three days I had the replacement.

Classificada 3 em 5 estrelas

The website defaulted to Finland, Im in the UK. The auto-filling areas of checkout dont work very well. When you select one it overwrites other areas of the form. I haven't seen this happen in this wa... Ver mais

Classificada 5 em 5 estrelas

Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Ver mais

Classificada 2 em 5 estrelas

They can not if their life depended on it manage to send out subscriber issues of White dwarf magazine. You contact customer service, they, send out replacement copy several weeks later, and can no... Ver mais

Informações sobre a empresa

  1. Loja de material para maquetes
  2. Loja de artigos colecionáveis
  3. Loja de figurinos
  4. Empresa de design de modelos

Escrito pela empresa

More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

467 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Happy with delivery times and love minis

On my first order my starter minis arrived a lot earlier than I expected which was very exiting for me now am not expecting it to be fast but cant wait to paint this badass monster sorry for any bad language am just so excited to expand my small tyranids swarm with some strong boys.

17 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good Customer Service

I had an issue with a recent order, and they responded promptly to fully resolve. Everyone was polite and very helpful.

17 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

La verdad prometen lo que es

La verdad prometen lo que es en la pagina tuve un inconveniente con el pago debido a mi banco e hice la solicitud de atención al cliente y respondieron antes de los 3 días hábiles para la respuesta, super amable y clara la respuesta.

15 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve yet to have a bad experience from ordering online.

I usually order my books from Warhammer.com, and sometimes I’ll buy boxed sets or miniatures. I understand some people have had bad experiences or minor inconveniences, I luckily never have. Books and models come on time, usually quicker than the 10-12 days it says to expect. The packaging is safe, and in the 7 years of me being in the hobby, I’ve only had 1 issue where a boxed set had the head missing of a model. I reached out to customer service and they quickly sent me a replacement free of charge and once again, it arrived quickly. Thank you, I hope everyone reading this also has good experiences. Take care, much love from the US.

14 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I hate this webstore

I hate this webstore. Everybody hates this webstore. Anybody saying anything nice since this stupid page got revamped is a bot. None of my data caches, the back button after filtering a search removes all your search criteria. Trying to select store pickup just magically doesn't work most of the time. It's god awful ugly on PC especially. Who designed this? Get a refund

14 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Dave,

Thank you for your Trustpilot review.

We greatly appreciate you taking the time to provide this feedback, and we would love to explore what you have raised further.

To help our technical team investigate this thoroughly, please could you send us more information about what is happening and at what point in the process, including some screenshots?

If you can send this information to uk.custserv@gwplc.com with the subject "Trustpilot Response", we can locate your email easily.

Have a wonderful rest of the day!

Best regards,

Classificada 4 em 5 estrelas

Best Sci-Fi since Star Wars, but imperfect

The Warhammer web store is easy to access, use, and search on, making it easy for both experienced hobbyists and those new to wargaming to find what they need to start. Made to Order is also a great way for older hobbyists to get back in by painting minis they may have painted years ago.

I've only encountered one problem, and that is that a lot of miniatures that I'd really like to get are only available online rather than in store. This really sucks, as I find it as a way to try to get more money out of the consumer, and I hope that this becomes less and less common over time. (some examples are the Harbinger of Decay, the Horus Heresy Legion upgrades, and some of the Land Raider variants)

10 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Kit was missing a piece

Kit was missing a piece, games workshop just washed their hands of it, extremely poor customer service.
Makes me rethink buying their products in future

12 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello,

Thank you for your Trustpilot review.

We have looked into this, and we can see that our Customer Service team have been in touch to review this further for you.

We greatly appreciate you taking the time to provide this review and we hope you have a nice rest of the day.

Kind regards,

Classificada 5 em 5 estrelas

Brilliant customer service

The products were great, I made a mistake in not following the instructions correctly, totally my fault. I asked for some help and they obliged no questions asked. Incredible customer service and assistance and the troublesome parts replaced no problem.

11 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I'm back again for another gift card…

I'm back again for another gift card for my nefew and he loves this gift card so I got him the same thing this year cause I think that I got him a gift card from you guys for his Christmas gift

11 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Jeff,

Thank you very much for taking the time to review us on Trustpilot.

It is wonderful to hear that your nephew is enjoying and immersing themselves with the hobby!

If we can be of any further support with your order, or if you have any questions, please do let us know at custserv@gwplc.com and we will be happy to help.

Have a wonderful rest of the day!

Best regards,

Classificada 1 em 5 estrelas

a website that would make obamacare developers blush

absolutely dogshite website. redeeming free miniatures is well hidden and intentionally doesnt transfer cookies to attempt to prevent you from claiming an item youve already paid for. GW need to pull their heads out of their collective arses and do better

10 de fevereiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Honestly i love your products but this… is an awful website

Honestly i love your products but this new website is just awful.

Its really bad.

I spent like 20 minutes just getting something into my cart and checking out.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Nicholas,

Thank you for your review.

We would love to look into what you have described further.

If you would like to provide some examples of what you experienced on the website, please can you send this to custserv@gwplc.com with the subject heading "Trustpilot Response" so that we can locate your email easily? We will then ensure this reaches the correct team.

Have a wonderful rest of the day!

Kind regards,

Classificada 3 em 5 estrelas

We still haven't learned all our lessons

The quality of the miniatures themselves isn't in doubt. The prices and the sustainability of their business model certainly are, but I don't have the time or patience to go into that here. The payment page could use some retooling (just make the PayPal/Visa/etc. icons clickable), and the site itself could be organized more neatly.

Come on, James, you're a multibillion-dollar, publicly traded corporation; you are past the point where not having a near-perfect site is inexcusable. And stop charging for game rules, while we're at it!

9 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello,

Thank you for your Trustpilot review.

We appreciate you taking the time to provide your feedback!

If we can be of any further support with an online order, or if you have any queries, please let us know at custserv@gwplc.com and we will be happy to help.

Have a wonderful rest of the day!

Best regards,

Classificada 2 em 5 estrelas

I had an issue as a retailer ordering…

I had an issue as a retailer ordering web-only items. I had a cart with several different citadel bases with quantities greater than one. When I went to check out, it went through the whole thing, only to be spit back to my order page telling me that the order can't be fulfilled because one or more items have quantities greater than what is in stock.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Tony,

Thank you for your Trustpilot review.

We greatly appreciate you sharing the experience you had when placing your order. We have made sure to pass on your feedback to the relevant teams to see how best we can improve this process.

If you have any questions or need any further support with your order, please do let us know at custserv@gwplc.com and we will be happy to help.

Have a wonderful rest of the day!

Best regards,

Classificada 5 em 5 estrelas

Perfect

The shipping and the products were perfect. The packaging was careful and protected everything perfectly. 10 out of 10.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Israel,

Thank you very much for your wonderful Trustpilot review!

We are very happy to hear that your order arrived perfectly and carefully packaged. We take great pride in our products and want to ensure they arrive with you safely.

If you ever need any support with your order, please let us know at uk.custserv@gwplc.com and we will be happy to help!

Have a great rest of the day.

The Emperor Protects,

Classificada 5 em 5 estrelas

Quality product

Quality product. Bit pricey but it's warhammer so it's to be expected. Free shipping is easy to achieve thanks to said prices

9 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hello Nathan,

Thank you for your Trustpilot review.

It is wonderful to hear that you are happy with both our product quality and the free shipping available on our webstore!

If we can be of any further support with an online order, or if you have any queries, please let us know at custserv@gwplc.com and we will be happy to help.

Have a wonderful rest of the day!

Best regards,

Classificada 5 em 5 estrelas

This is where I do my doom scrolling lol

This is my second year having WH+ and I still can't get enough, probably never will ! Cant wait for my year 4 minis !

8 de fevereiro de 2026
Opinião espontânea
logótipo da Warhammer

Resposta da Warhammer

Hi Marshall,

Thank you very much for providing your Trustpilot review.

We are really happy to hear that you are enjoying Warhammer+! We have plenty more exciting content on the way, so be sure to keep your eyes peeled for future announcements!

If you have any questions, or if you need any further support with your subscription, please let us know at custserv@gwplc.com and we will be happy to help.

Have a wonderful rest of the day!

Best regards,

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