We ordered a skip from this company and the service was flawless; we weren’t sure on things such as permits and the people we spoke to on the phone were super helpful and walked us through everything... Ver mais
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Called up to run through some concerns about access and had a very helpful chat and booked on the phone. Ordered it only a couple of days in advance and the skip arrived on time. It was also removed o... Ver mais
A empresa respondeu
Would just like to say a massive thank you to all the team, service was outstanding! Literally needed a skip for a couple of days as needed driveway back asap. Sam tried his upmost to make this ha... Ver mais
A empresa respondeu
I gave this company five stars because the skip came on the day requested and left within the specified days. The staff took care landing it and retrieving it. The staff were courteous. I thought it w... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre WasteOnline
Escrito pela empresa
Informações de contacto
323 Bawtry Road, DN4 7PB, Doncaster, Reino Unido
- 01302 861141
- contactus@wasteonline.uk
- wasteonline.uk
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to arrange a skip via the internet…
Easy to arrange a skip via the internet and very pleasant on telephone when I needed some information

Resposta da WasteOnline
Easy ordering
Easy ordering
Delivery man was lovely
and Very quick on collection came on the day it said

Resposta da WasteOnline
easy to order everything went smoothly…
easy to order everything went smoothly would highly recommend and use again.

Resposta da WasteOnline
Perfect company
Excellent service, skip delivered promptly, great customer service. Exactly as described on the website, excellent company

Resposta da WasteOnline

Resposta da WasteOnline
Well organised
Well organised, schedule respected, very easy to book. Really a very good service.

Resposta da WasteOnline
Very pleasant and helpful over the tel
Very pleasant and helpful over the tel.
The delivery and collection went right on time and the employees were polite and very nice.
A satisfactory experience.

Resposta da WasteOnline
Poor customer service
Called for a quote and advice on what size of skip would be suitable for the waste we had. Despite describing what we needed the skip for, at no point were we told there would be a significant additional charge for this. On collection on the skip (which was 4 days late and caused disruption) we were hit with another bill in excess of £250. Would not use again.

Resposta da WasteOnline

Resposta da WasteOnline
Great service
Great service . Even in addressing a little problem they went above and beyond . Highly recommend

Resposta da WasteOnline
Unacceptable Customer Experience
It’s been an interesting experience interacting with your customer care team — though unfortunately, not in a positive way. The approach felt far from supportive, and I didn’t see much willingness to resolve a genuine customer issue. There seemed to be no flexibility or second chances offered, which is disappointing.
As a result, I’ve chosen to mirror that same level of understanding in my response. I’ll no longer require Waste Online’s services at a national level.

Resposta da WasteOnline
Refused to collect the skip as it was a…
Refused to collect the skip as it was a bit overfilled and returned to base. Didn't even call me on arrival to see if i would remove some waste. They then charged me £150 for wasted collection Journey, which is far too excessive.

Resposta da WasteOnline
Turned up when they said it would
Turned up when they said it would. Had an excellent driver from ETM. No fuss at all

Resposta da WasteOnline
Efficient and courteous
From my initial contact with WasteOnline to the skip being collected today, the whole experience was made easy and stress free. We had to make a couple of amendments to the delivery and collection days, which were handled efficiently and without fuss. I would highly recommend WasteOnline.

Resposta da WasteOnline
Helpful in the extreme
I knew nothing about hiring a skip. The company talked me through the process, advised on what I could or couldn’t put in it. Delivery was on the date promised and in the place it needed to be. Within 2 hours we had filled the first 12 yard skip so rang to request early pickup and delivery of second one. Again he couldn’t have been more helpful. 2nd skip arrived on time promised and other removed. We finished with that one early so requested early collection. Again on the day promised, no mess left behind. I cannot recommend this company highly enough. Their service has been superb

Resposta da WasteOnline

Resposta da WasteOnline
Very satisfied customer
Going via Wasteonline to obtain our skip, proved to be good experience. We were kept up to date with everything and the customer service was excellent. Additionally, they quoted us the best price. I highly recommend them.

Resposta da WasteOnline

Resposta da WasteOnline
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