Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Incredible value, some WD references rivals in quality & finishing swiss watches costing thousands ! Very good communication with support in case anything goes wrong upon arrival (I had a DOA wa... Ver mais

Classificada 5 em 5 estrelas

Everything went well until I noticed the clasp was flawed. Watchdives was very concerned and responsive. They offered me three options... Returning the watch, Sending updated parts or receiving a heal... Ver mais

Classificada 4 em 5 estrelas

Purchased WD6610 w/Miyota 9015. It's a good watch and I'm more than happy with it. The problem is that the adjustable clasp is incredibly frustrating and difficult to use. While it can be done it take... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Bought watchdives sub date homage.Fantastic watch nice oyster bracelet , sapphire crystal, ceramic bezel, 2.5 mag cyclops Overall for price can’t be beat.Only neg I thought idicies were white their cr... Ver mais

Informações sobre a empresa

  1. Fabricante de relógios de pulso
  2. Fabricante de relógios
  3. Relojoaria

Escrito pela empresa

Watchdives was established in the year 2019 and mainly produce watches for well-known company, cooperating with them in accomplishing diversification. With the fast development last year, our company has become one of the most professional and competitive dive watch suppliers which is specialized in design,manufacture and sale of timepieces. After gain fame in domestic market. We begin to found watchdives.com website this year for worldwide watch lovers.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

328 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing company offering incredible watches, good support and worry-free shipping.

Incredible value, some WD references rivals in quality & finishing swiss watches costing thousands !

Very good communication with support in case anything goes wrong upon arrival (I had a DOA watch delivered to me, and they refunded me immediately). It's also a brand genuinely invested in its community, with frequent Q&As on forums to figure out what to release next.

Also tax free delivery to Europe which is fantastic. Again a completely hassle free experience. Will shop there again.

15 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Watchdives will not repair a watch less…

Watchdives will not repair a watch less than a year old. They make excuses and ignore emails. Beware.

14 de abril de 2026
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi Bon,
hope you’re doing well.

I’m really sorry for our delayed reply. The colleague who handled your case previously was ill, which caused the delay in replying to your email. However, he did forward your case to our manager, and we have been following up on it all along. Please accept our apologies.

I’m now following up on your case. I noticed you left a negative review on the platform, and I feel really sorry about that. But I also appreciate your honest feedback, and I will do my best to help you resolve this. Please don’t worry.

I’ve checked your order, which was delivered around May–June last year. According to our return and warranty policy, your watch is still eligible for free repair service. However, our repair center is based in China, which is quite far away. I fully understand that returning the watch internationally can be inconvenient for customers living overseas.

We have already raised this issue with our manager, hoping to open a repair center in the US in the future to provide better after-sales support for you.

From your previous conversation with our team, I can tell you are a very kind and loyal customer. I apologize again for our slow response and for disappointing you.

To make this right, I’d like to offer you two solutions:

1.We will cover the return shipping cost for you to send the watch back to China for repair. Once fixed, we will also send you some complimentary gifts and refund 40USD as a gesture of apology.
2.Considering you have owned the watch for nearly a year, we can offer you a 60% of coupon for a brand-new watch purchase.
Please let me know which option you prefer, or share your thoughts with me. I’ll do for you.
No worried-We are always here to help you, Bon.

Best regards,
The Customer Service team

Classificada 5 em 5 estrelas

Excellent Company A+++

Everything went well until I noticed the clasp was flawed. Watchdives was very concerned and responsive. They offered me three options... Returning the watch, Sending updated parts or receiving a healthy credit voucher at their store. The customer service person was very kind and eager to help me.I ended up taking the discount voucher and repurchasing essentially the same watch. Watchdives have taken their trade to a higher level. They are now a top tier Chinese brand that offers the coolest and best quality watches in the $60-$130 range. Above $130 they are highly competitive with the best of them. I own four Watchdives watches and I am afraid I may be getting more. A+++

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Watchdives is one of the best brands in the market

Their watches are very well made. Excellent build quality for the price we are paying and they are always coming up with interesting new models.
They consider their customer's feedback seriously, put so much effort towards the overall product and buying experience.
Customer support is remarkably great.
As a customer, they check all the boxes of my expectation list from a brand.

9 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Refund received

Watchdives correctly refunded my watch order after I requested it. Thank you

30 de março de 2026
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi Roberto,

We’re really sorry for the bad experience you had with your order.

To clarify, we requested additional verification only because your payment was flagged as medium risk by our credit card security system. This is a standard anti-fraud measure to protect both customers and our business from unauthorized transactions and card theft — it was never our intention to make you feel uncomfortable or invade your privacy.

About the Stripe processing fee we deducted: that was a mistake on our end. The team member who handled your order is new, and we’ll be giving more training to make sure this doesn’t happen again. We’ve already refunded the full $14.18 to your card, and it should show up in your account soon.

As a gesture of apology, I will send a compensation coupon to your email shortly — please check your inbox.

If you have a new order in the future, I will arrange an extra discount for you and include some complimentary gifts.

If not, that’s totally fine too. We just feel bad we let you down, and we hope you stay happy.

Thanks again for being so patient. I’ll keep an eye on this case for you and won’t bother you too much.

Have a great day!

Best regards,
The Customer Service team

Classificada 1 em 5 estrelas

A bit of a rollercoaster of an experience and an amazing watch

Edit - WatchDives offered me a replacement and paid for the shipping fee after the defective watch was shipped to a US warehouse instead of China.

Getting a hold of their customer service was difficult. I am not sure if this was because this whole experience was closer to the Chinese New Year, and they were slammed with orders. Overall a really frustrating experience and have learned my lesson. Would have been easier if I ordered from AliExpress and got PayPal involved for the claim.

**********************************************

I will change my review if WatchDive takes the responsibility and sends me a replacement.

Received their so-called top-of-the-line WD007 Titanium watch on the 2nd of Feb 2026, which was ordered directly from their official website.

The minute hand was connected to the pinion and dangling like a pendulum. This was either due to poor QC checks before shipping or happened during transit, and I am betting on the former. Eitherway this was their problem to fix.

Contacted customer service, who offered me $20 reimbusrment to get the watch fixed locally or $30 to ship it back to them, and I will only receive the $30 once they receive it. Leaving me to deal with everything that could go wrong from me shipping it till they receive it, such as insurance, loss during transit, more damage to the watch during transit and potential import taxes once they receive it.

The cost to get it fixed locally is $50, and the cost of shipping and the risk to me is more than what they can compensate. They are refusing to send me a pre-paid shipping label or a replacement prior to me shipping the product back.

The lack of taking responsibility and trying to resolve the issue of one of their TOP OF THE LINE products, which I received defective, is astounding.

I have made a Reddit post on their official site with a video of the floppy minute hand with the title "First WatchDive and a bad experience." They are yet to respond.

30 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Scratch your Omega itch

Thànk you Watchdives for allowing me to own the closest thing to the Omega Speed master. Great build and accuracy. Arrived when quoted.

13 de janeiro de 2026
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're thrilled to hear that you have had a good experience with purchasing our product.
We appreciate your feedback and hope that you'll continue to support us.
Thank you so much.❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

You get what you pay for

I have bought 2 watches from them. There designs aren't original, if you think it is because they are niche. The are good for the money and feel good to wear. When I was removing a pin it broke inside the otf clasp and couldn't use it but they sent me another one to replace it. Would diffently consider buying another one.

8 de dezembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're thrilled to hear that you have had a good experience with purchasing our product.
We appreciate your feedback and hope that you'll continue to support us.
Thank you so much.❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

My favorite watch company!

I absolutely love what this company has done for the watch community. They engage with their customers on their designs and put that engagement to use. This has to be my favorite watch brand as every watch has been a home run for me. Their customer service is top notch!

18 de dezembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

Just bought a wd1969b from them with…

Just bought a wd1969b from them with adjustable clasp, excellent watch, good communication and fast post. Will buy again.

15 de dezembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

Happy to recommend Watchdives.com

I am very pleased with my first purchase from Watchdives.com. After seeing many good reviews about the watches they supply I placed an order during a Black Friday sale for a watch that was on my wish list. The watch was delivered in 9 days which I consider good especially as it was over a BF sale period. The courier used was Evri and I was kept informed of each stage of the watches journey from China to UK.
The watch itself was exceptionally well packaged and was even better quality than I was expecting from it's reviews. A good quality zip-up travel case and bracelet adjustment tools were supplied along with the watch which is like the icing on the cake.
Watchdives will certainly be at the top of my list when I next have the urge to purchase a watch.

3 de dezembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

One To Watch

I recently bought a Watchdives Green Ice Crack (Black Chapter Ring) quart watch. I must admit that this watch is the best looking and well made watch I've ever owned - it's stunning.

I wish that they could offer the ETA F06.412 high accuracy movement with the high capacity battery as I'd happily pay extra for +-10 seconds a year and an 8 year battery.

This manufacturer is one to watch (in every sence of the word) A*

29 de novembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

Great compagnie

Great compagnie, great watches!!!!

12 de novembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

Tadellos!

Tadellose Abwicklung!
Super Sendungsverfolgung - jeder einzelne Stop
Qualität der Uhrm für den Preis unschlagbar

22 de outubro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

Outstanding company

I bought a Watchdives WD1863 a few weeks back, and it's been one of my most-worn watches. Finish, build and quality are all exemplary. Way higher quality than any piece at these prices should be. If you're not aware of Watchdives' business practises, you need to acquaint yourself...

They LISTEN to their clients and potential clients' feedback, and make changes to their models based on those requests. I've not heard of another watch maker which does so, or many companies at all. It's rare these days, and should be noted when looking for a watch.

I decided I wanted the on-the-fly clasp for my WD1863, so I ordered one directly from their website five days ago. This morning it turned up at my door. Five days from China to the UK. Even some UK-based companies can't deliver things that fast!

Quality is perfect, fitting very easy and they even sent tools and extra pins with it.

Absolutely first class, I wish that all watch makers were like this - it would have made a 40+ hobby a lot easier!

13 de outubro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

Super qualité

Ayant entendu parler de cette marque de montres à plusieurs reprises, je me suis laissé tenter par le prix et leur modèle "hommage" à la célèbre Submariner.
que j'ai reçue 6 jours plus tard,
Au-delà du prix, j'ai été bluffé par la qualité de l'ensemble de la montre. Même la boite est sympa.
Strictement rien à dire ni à reprocher !

17 de setembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 4 em 5 estrelas

WD6610 Good watch bad clasp.

Purchased WD6610 w/Miyota 9015. It's a good watch and I'm more than happy with it. The problem is that the adjustable clasp is incredibly frustrating and difficult to use. While it can be done it takes several tries and a sore thumb pressing on the adjustment button to accomplish it. Even after placing a little silicone grease on the ratchet teeth the problem exists. It appears the problem is with the spring-loaded button.

29 de setembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're thrilled to hear that you have had a good experience with purchasing our product.
We appreciate your feedback and hope that you'll continue to support us.
Thank you so much.❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

I've bought two watches

I've bought two watches. The value for money is almost unbeatable.
I really like the fact the owner is working with his subreddit for new release.
What bothers me is the brand name.
I'm waiting for the Oyster quartz!

17 de julho de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 5 em 5 estrelas

watchdives is awesome!

Ordered a WD7922 and I am blown away by the quality. Bezel action in very nice and crisp. The attention to detail is outstanding and the company actually listens to the customer feedback and implements popular suggestions/changes.

8 de setembro de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi,
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️


Best wishes,
The Customer Service Team

Classificada 1 em 5 estrelas

They shipped me a defective watch

They shipped me a defective watch. I ordered directly from their website. Not a third-party seller or AliExpress. After owning the watch a week it would stop. I would reset the time, it would work for 2 1/2 hours and stop again.

I contacted customer service about the issue. They suggested that the battery is dead on a watch. I had owned for less than a week. Swapped out the battery. The movement ended up being defective. That was in July 3025. I am writing this review the first week of September 2025. I have still been getting the runaround from customer service. They stated they would ship me a new movement. They have yet to do so. They’ve dragged out this issue long enough that they know I cannot return the watch or get my money back.

Customer service has been no help. I would be very cautious of ordering a watch for them.

1 de agosto de 2025
Opinião espontânea
logótipo da watchdives.com

Resposta da watchdives.com

Hi S Adamson.
We are truly sorry to hear about your recent experience and that it did not meet your expectations.
Your feedback is important to us, and we want to understand more about what went wrong.
Please reach out to our customer service team with any details or concerns you have.
Customer Service Email Address: service@watchdives.com

We are committed to resolving the issue and making things right.
We hope to have the chance to improve your experience and regain your trust.
Thank you for your understanding. We look forward to resolving this for you.

Best wishes,
The Customer Service Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais