We Are Drainage Opiniões 

Best company lovely people, hard working, good rates and polite. Highly recommend. Lloyd and Shane were great

The quality of the work carried out is good, but my experience was let down by poor customer service.
Following an initial call out we scheduled to have further work carried out a couple of days later. We were initially given a one hour window (9am-10am) for the arrival, however I received a call at 10am from my engineer telling me he would be further two hours as he was attending a personal job that the office didn't know about. This did not work for us as my husband had taken the morning off of work to wait in for the engineer and we found it to be very unprofessional.
The office were helpful and rescheduled us for 9am the following day (Saturday) and offered to take 5% off the bill for the inconvenience which was a solution we were happy with.
As mentioned, we are happy with the work carried out, the engineers did a great job. Unfortunately poor service resumed regarding payment. We were asked to pay at the end of the work, however I was expecting to be sent an invoice showing the final price with the 5% reduction as promised.
They agreed to send the invoice but did not do so until Sunday morning. We then received a phone call three minutes after the invoice was sent, chasing us for payment there and then over the phone (I did not answer the call but received a voicemail). I am glad I missed the call and took the time to look over the invoice rather than being pressured to pay there and then, as the 5% had not been taken off.
When a correct invoice was sent, I then had to request confirmation three times that my money had been received. I did not receive confirmation until the next day.

These guys were great, the came out fast. The engineer Rory was great, he explained everything clearly and was patient with me giving me all my options. Definitely recommend.

Rory went the extra mile. He fitted me in at short notice and came although it was late in the day. He kept me informed of his estimated arrival time and did a great job. He was polite, personable, knowledgeable and efficient. Pricing was clear and he explained clearly what was wrong and future maintenance needed. Would recommend them to others.

Took a while to get the call out but when that was sorted Dan & Rory arrived bang on time and cracked on straight away. Sorted the problem and told me what might be needed in the future! Great service.

Great guys x all three of them who turned up unblocked my drains due to tree root damage on Wednesday x we can now live in our house without worrying about flushing the drains x RORY worked all day under difficult conditions and was joined by two associates x well done all of you John x

Our drain was blocked. We Are Drainage answered my phone call (a Saturday afternoon) and arranged for an engineer to call. Rory came early next morning and cleared the drain including tree roots growing through the joints in the clay pipes and recommended that the pipes were lined to prevent further root invasion. I agreed to this and the work was completed the next day.
Rory showed me the various blockages using his phone camera attached to the drain camera probe and explained what had gone wrong with the pipes and how the pipe lining would prevent future problems. An unexpected expense but good to know why the work was necessary.
All staff involved were pleasant, helpful and polite. I was kept updated until the work was done. The site was left clean & tidy. Would definitely recommend.

George was great! Came out late at night to fix blocked drain for us. Amazing customer service and good communication - would definitely use this company again. Thank you!!! 🙏🏻

Dan and Rory were so helpful when I enquired about a blockage in my home. They arrived within 2 hours of the first call and fixed the problem on the spot!! Such great service, will use these guys again if needed!

Rory and Dan came and solved my blocked toilet very quickly and were extremely polite. Would recommend them to anyone.

I arranged a service with an engineer. but got a cold call from someone else saying they were my engineer!!!! not knowing who they were or who they worked for. this is very unprofessional and didn't know if I could trust them. disappointed.

So pleased we chose 'We are Drainage' we can highly recommend the company! Very efficient and prompt to help us with the problem we had. Dan who talked us through what was wrong and explained the situation very well when they found out what was going on. Dan really knew what he was talking about and we put our trust in him which was absolutely the right thing to do. Thank you guy's. Job Very well done!

Rory and Nick were exceptional. They came out to fix a really problematic downstairs drainage issue affecting both the kitchen and downstairs toilet. They did a great job from start to finish.

They carefully planned their approach, explained their method of work and worked efficiently to get it all sorted. Both were professional, friendly and genuinely took pride in their work which really showed in the results.

It’s such a relief to have everything running smoothly again. I couldn’t be happier with the service and would highly recommend We Are Drainage to anyone needing drainage work done properly.

Dan and his team did an excellent job, very informative and efficient. I’d highly recommend.

Brilliant service. Workmen took me through the problems with my drains and costing before starting the job. Great communication would highly recommend

Rory came out super quickly to blocked drains. Very transparent with pricing and worked at a pace!! After establishing the issue, he early explained what needed to be done and arranged to come back with a second helper. Comms was great, both Rory and Paul were lovely and made sure I was absolutely confident with the work done. Would 100% recommend.

The lads came round (Rory & Dan I think) and was so accurate with their pricing & gave a detailed quotation.
Came in quick time. Carried the job out professionally regarding my drainage issue I’ve had.
Can’t fault them. Great lads.
100% recommend

Responded promptly and politely , and carried out the job quickly too. Effective and efficient service all round . Highly recommended

Shane and Jacob were the two chaps removing a macerator and installing the new drainage at our house. They were smashing chaps, working hard all day for three days even through the rain. They have done a great job with lovely attitude and attention to detail. Super impressed.

Really helpful and reliable and carried out a great service and was reasonably priced