Webbox Pet Food Opiniões 

475
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Impressed with Webbox and the Naturals dry food.Good price with fast delivery but most importantly ALL my 6 dogs seem to really like it with no upset tums or skin issues.Would be nice to see it in a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Website good, delivery good, products very good. My cat likes the stick treats (my family calls them stinky sticks) and the Yummy Yums but is absolutely mad for the Lick-e-lix. I only wish I could ge... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Ver mais

A empresa respondeu

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Escrito pela empresa

You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

475 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 76% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(475)

392 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good value for money.

The website was easy to use , the service was great and Webbox products are good value for money. My cat loves the treats and the food .

8 de julho de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Gina,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you were pleased with your order and the service received.

We love that your cat is such a fan! 😻

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

My cats approve of Webbox products

My cats love all the Webbox products that they've tried so far, especially the Naturals mousse and snack sticks. The cat grass is the best I've bought it always grows well. The website is easy to use, the prices are very good and there's a good choice. Delivery is always quick and well packaged.

8 de setembro de 2026
Opinião espontânea
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Nell,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you were pleased with your order and the service received.

As pet owners ourselves, we understand how important it is to find food your cats will enjoy. We love that your cats are such fans! 😻

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Good Alternative for food if it is too hot to eat for your cat

My cats love the Vanilla and Strawberry Puds, especially the Vanilla. When it was so hot and they were too hot to eat, they did lick up the Puds. It was good to know that they were hydrating and getting something in they tummy. Keep on making exiting treats for fussy cats. Ruby and Saphie thank you

27 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you to you, Ruby and Saphie for taking the time to share your feedback.

We are delighted to hear you were pleased with your order and the service received.

We love that your cats are such fans! 😻

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

EXCELLENT SERVICE…

Despite ordering on Bank Holiday week-end, order arrived very quickly and efficiently.

28 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Linda,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Easy to order

Easy to order, and super fast delivery.
Good product, securely packaged. Delivery service was good, delivered to neighbour safely and securely as we did not hear the doorbell. A good service, rapid delivery.

27 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Ronald,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Very fast service

Very fast service, great price, will definitely use again

31 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for taking the time to share your feedback.

We are so delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us and for being a valued customer.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Casper & Missy absolutely love them and…

Casper & Missy absolutely love them and the eaten with seconds of me giving them.

29 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Casper and Missy,

We're so pleased and happy to have you as fans!

Thank you for telling your mum to shop with us and for being valued catomers! 😻😻

Thank you!

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Easy to order arrives fast and ive…

Easy to order arrives fast and ive saved money.

31 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello!

Thank you very much for sharing your feedback.

We are delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us. Thank you.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Order depatched and received very…

Order depatched and received very quickly. The tins of turkey are definitely in the lead and will be ordering more soon.

31 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Angela,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were happy with your order and the service received.

Thank you for shopping with us and being a valued customer.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Webbox Beef Lick-a-lix

Easy to order and a speedy delivery.

26 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you for sharing your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 3 em 5 estrelas

Order not arrived

Not received my order 😞

31 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you for your feedback.

We have looked at the tracking for your order and can see that as of today's date, the DPD notes say that your parcel is being sent to the requested DPD pick up shop.

Please refer to the parcel tracking. You will need to go online to check the tracking information and obtain collection information.

If we can be of any assistance, please contact our Consumer Care Team.

Best wishes,
Webbox

Classificada 4 em 5 estrelas

My cats like your treats and liks but…

My cats like your treats and liks but not so sure about the food. My order took a while to be delivered I gather was the fault of DPD?

30 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Pam,

Thank you for sharing your feedback.

We can see that a reorder has been placed for you.

Please accept our apologies for DPD not collecting your original order.

Our apologies for the delay and thank you for shopping with us.

Best wishes,
Webbox

Classificada 4 em 5 estrelas

Great products, good prices, poor delivery

Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest changing delivery companies to one more reliable, then I could give you 5 stars as my cat loves your treats.

5 de setembro de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Jennifer,

Thank you very much for taking the time to share your feedback.

We are delighted to hear your cat is such a fan! 😻

Please be assured, we will have a look at the details of your delivery to see if there were any issues that should be shared with DPD.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 4 em 5 estrelas

Your dog treats are just yummy

Your dog treats are just yummy, for all the dogs that I know 🐕
The DPD delivery driver just left the box outside, and didn't knock. I was in and looking out both sides of my bungalow, to check his arrival. I didn't see him, so my anxiety was up....😠

30 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you know dogs that are such fans! 🐶

Please be assured, we will have a look at the details of your delivery to see if there were any issues that should be shared with DPD.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Brilliant as always

23 de julho de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Anne,

Thank you very much for sharing your feedback.

We are delighted to hear you were pleased with your order.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Excellent service

Easy to order and fast delivery, able to collect from post office as I work and didn't want parcel left out in the rain. My cat loves the Turkey and Cranberry

29 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for sharing your feedback.

As pet owners ourselves, we love hearing how happy our products make your cat.

We are delighted to hear you were pleased with your order and the service received.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Liver Yummies Dog Treats

Looked every where for Liver Yummies dog treats could always get them from supermarkets but not any more . Online seems to be the only place, our dog loves them . Very fast delivery excellent service. This is the second time we have bought them one happy pooch 🐶

28 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Shirley,

Thank you very much for taking the time to share your feedback.

Unfortunately, as much as we would like to have all our products on shelves in store, each retailer decides what they stock on their limited shelf space.

This is why we decided to sell our products to our consumers directly from our website.

As pet owners ourselves, we are delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us!

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Cat loves these

Prompt delivery
Well packaged
Quality product

22 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Eileen,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you so much for choosing to shop with us! 😻

Best wishes,
Webbox

Classificada 5 em 5 estrelas

This delivery was the best one we have…

This delivery was the best one we have had, it was delivered quickly and the delivery driver was friendly and helpful and no split and damaged wet meat trays like previous orders, the last one took nearly 3 weeks to arrive after the pick up point refused to except the delivery as the boxes were seriously damaged and split and on another delivery the driver was very rude and unfriendly and he dropped the boxes twice splitting the contents in side which I complained and was told they would be replaced but still have not received these replacements

26 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for your feedback.

We are so pleased to hear you were happy with your delivery, but so sorry to hear of the issue with a previous order.

We can see that we have a replacement logged for you which was sent on the 5th August, so please do contact our Consumer Care team if you did not receive what you were expecting.

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

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