Webbox Pet Food Opiniões 

475
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Impressed with Webbox and the Naturals dry food.Good price with fast delivery but most importantly ALL my 6 dogs seem to really like it with no upset tums or skin issues.Would be nice to see it in a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Website good, delivery good, products very good. My cat likes the stick treats (my family calls them stinky sticks) and the Yummy Yums but is absolutely mad for the Lick-e-lix. I only wish I could ge... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Ver mais

A empresa respondeu

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Escrito pela empresa

You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

475 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 76% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(475)

392 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent!Prompt delivery!My cats love…

Excellent!Prompt delivery!My cats love the food!
The cat food,I purchased,is healthy and of excellent quality.
I do recommend the products of the company to my fellow pets owners.

21 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Louiza,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received!

Thank you very much for choosing to shop with us. As pet owners ourselves we're so happy to see your lovely comment.

Thank you!
Best wishes,
Webbox

Classificada 5 em 5 estrelas

Got a cat? Get these too.

Someone recommended getting these Lick e Lix for a treat for our Persian, now 13.
He goes MENTAL for them. In fact he’s taught us to follow him to the drawers we keep them in and he Meows to demand them. He’s even got me cutting off the ends when he finishes, slit the tube open lengthwise so he can lick every last trace. He purrs loudly in appreciation whilst licking. It’s a great bonding experience.

2 de setembro de 2026
Opinião espontânea
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Keith,

Thank you very much for sharing your feedback!

We're so pleased to hear we have a new fan!

As cat owners ourselves, we can totally understand how they manage to 'train' us to do exactly what they want! 🐱😻

Thank you to you both!

Best wishes,
Webbox

Classificada 5 em 5 estrelas

My dogs and cats love their treats…

My dogs and cats love their treats especially the chews from Webbox pet food. Good quality, great value.

15 de maio de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Nadine,

Thank you so much for sharing your feedback.

We are so pleased to hear you, and your dogs and cats, were happy with your order.

Thank you for choosing to shop with us, it's very much appreciated.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Excellent quality and fantastic service…

Excellent quality and fantastic service thank you so much

20 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Pauline,

Thank you very much for sharing your feedback and your lovely comment.

We are delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Order came quickly and securely…

Order came quickly and securely Packaged, my cats lick-e-lix, yum yums and free bonus bag of lick-e-pops were recieved with enthusiasm and lots of purrs though the lick-e-pops weren't at all licked but rather devoured, will definitely be ordering my cats treats from the webbox website from now on in bulk.

20 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Clair,

Thank you very much for sharing your feedback.

We are delighted to hear you were pleased with your order and the service received and even more pleased to hear that we have new fans! 🐱

Thank you for choosing to shop with us and being valued customers 😻

Best wishes,
Webbox

Classificada 5 em 5 estrelas

The cats have loved this food and our…

The cats have loved this food and our young cat is loving it the most

20 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for sharing your feedback.

We are delighted to hear you were pleased with your order and the service received. We're so happy to hear your cats are enjoying the food! 😻😻

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Delivery issues 3 times now

**EDITED** Due to the reply from Webbox I have edited from a 3* to a 5*. Thank you! My cats love the tinned mousse but I seem to have more and more issues with stores nor having it in stock. When that's the case, I resort to ordering online. The order process is easy enough but it's the delivery. This is the third time a Webbox order has been delivered to the wrong address and I've had to chase around in order to locate it. £71+ is not something I wish to lose! I wouldn't mind but the delivery address was abundantly clear on the package and we have a white wall plack outside that clearly displays our house number. Webbox itself gets a 5* from me but, as I'm reviewing the whole process and having the issues with delivery, that's why I've only given a 3*

25 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Rachel,

Thank you for taking the time to share your feedback.

We are delighted to hear that your cats enjoy our food and appreciate your support of our brand.

While we would love to see our products stocked in every retailer, shelf space is often limited, and retailers ultimately decide which products they carry. To ensure our customers can continue to purchase our full range, we make our products available through our website.

I am very sorry to learn about the repeated delivery issues you have experienced. This is not the level of service we expect from DPD, and I completely understand how frustrating and inconvenient this must have been for you. Please accept our sincere apologies for the inconvenience caused.

Should you experience any further delivery issues, please contact our Consumer Care team straight away. We will be happy to investigate the matter and raise a formal complaint with DPD on your behalf to ensure the issue is addressed.

We appreciate you bringing this matter to our attention and would like to thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Fast delivery as previously

Fast delivery as previously. Many thanks

25 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for taking the time to share your feedback. We are delighted to hear you were happy with the service received.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Best treats

Quick delivery and was kept informed

And Our dog loves her treats

25 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Paula,

Thank you very much for sharing your feedback.

We are so pleased to hear your dog is a fan! 🐶

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

We ordered Webbox Lick e Lix

We ordered Webbox Lick e Lix, both direct from Webbox and from Amazon. The websites were easy, the prices good and delivery excellent. We have just ordered more Lick e Lix AND cat sticks

22 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Paul,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with the order process and the service received.

Thank you so much for choosing to shop with us and for being a valued customer. 😻

Thank you!
Best wishes,
Webbox

Classificada 5 em 5 estrelas

Plenty of choices pets

Plenty of choices for our beloved pet.
Easy to use website
Delivery was quick and communication good

18 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were happy with our product offering, the order process and the service received.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Webbox For Ever.

Easy to order, and very good prices and quick delivery. My cats have eaten all that l have purchased. 10/10.

22 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Paul,

Thank you very much for taking the time to share your feedback.

We're so pleased to hear you were happy with the order process, the pricing and the service received.

We're delighted to have such fans! 😻

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

The best dog treats and good value for money.

Excellent products. The chicken fillets and chicken chips are his absolute favourites. Arrived quickly. One very happy dog!

23 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Joanne,

Thank you very much for taking the time to share your feedback.

We're so happy to hear your dog is such a fan! 🐶

Thank you for your lovely comments in respect of our products, pricing, and the service received.

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Classificada 4 em 5 estrelas

I decided to go on-line for Webbox…

I decided to go on-line for Webbox Chubs as I was unable to find them easily in the shops. Usual shop not had any for weeks. Unfortunately on-line was not much better. The only chub available was chicken and Turkey all the other flavours were out of stock. No wonder hard finding them in the shops. Apart from that excellent delivery time and all ok.

21 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Susan,

Thank you very much for your feedback.

We're sorry to hear that you have been unable to find the chub rolls easily.

We have asked the question, and have heard from our production team that we have more stock in various flavours becoming available again in the next week or so.

If you require more specific details, please do contact our Consumer Care team.

We're pleased to hear you were happy with the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

It was quick and easy to order but DHL…

It was quick and easy to order but DHL delivery company left the box not under the caravan. The box was soaked!

15 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Anthony,

Thank you very much for sharing your feedback.

We're delighted to hear you were pleased with the order process, but so sorry to hear there was an issue with your delivery.

Rest assured, we share all feedback, so your comment in respect of DHL will be provided to our team.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

The website was easy to use

The website was easy to use, great choices, competitive pricing, and free delivery.
Arrived within a couple of days,
Well packaged and a free gift.
Very pleased, and will be using this site again.

20 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Tracy,

Thank you so much for taking the time to share your feedback.

We are delighted to hear you found the order process easy and were happy with our products and service.

We're very pleased you found us online. Thank you for choosing to shop with us and being a valued customer.

Thank you!
Best wishes,
Webbox

Classificada 5 em 5 estrelas

Fast and efficient

Fast and efficient, products always perfectly packaged and received in perfect condition.

18 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Chris,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you were pleased with your order and the service received.

Thank you so much for choosing to shop with us!

Best wishes,
Webbox

Classificada 5 em 5 estrelas

My cats love them so much I have to…

My cats love them so much I have to order them in bulk, can’t be without them. Excellent customer service, arrived super fast.

14 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Alison,

Thank you so much for sharing your feedback.

Our cats are the same! 😻
We're very happy to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us!

Best wishes,
Webbox

Classificada 5 em 5 estrelas

Cat loves the sticks.

Cat loves the sticks.

26 de agosto de 2026
Opinião espontânea
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello John,

Thank you very much for sharing your feedback.

We're delighted to hear your cat is a fan!

Thank you for choosing to shop with us.

Best wishes,
Webbox

Classificada 5 em 5 estrelas

I was unable to buy my cats favourite…

I was unable to buy my cats favourite anywhere else

14 de agosto de 2026
logótipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Dennis,

Thank you for your feedback.

We're delighted to hear you found us online. Thank you for choosing to shop with us.

Best wishes,
Webbox

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