Weight Watchers Opiniões 

4621
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This program focuses on the many facets of weight loss and provides the tools needed to meet my goals . The tracking of many aspects, like water, protein,sleep and food intake makes it a balanced pro... Ver mais

Classificada 3 em 5 estrelas

I enrolled online and found it difficult to know how to get started. There was no mention of using Zoom to talk with medical consultant. Once I made contact things went smoother. Please look at yo... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I am tracking my points and it is working. I find the websiteHARD TO USE. between tracking, looking up foods, following exercise. Switching all around. Asking question page is HARD TO FIND. I would... Ver mais

Classificada 5 em 5 estrelas

I am loving the virtual weekly workshops. I moved to a rural area & sometimes it's very hard (weather & gas prices) to drive the distances to the in person meetings. Love the convenience & it's helpin... Ver mais

Informações sobre a empresa

  1. Beleza e bem-estar

Sobre Weight Watchers

Escrito pela empresa

Powered by science. Proven by people.

Escrito pela empresa

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(4621)

4446 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The updated online app is very easy to…

The updated online app is very easy to use and even provides me with encouragement along the way.

9 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that you find our updated online app easy to use and that it provides you with encouragement! We appreciate your positive feedback.

Classificada 1 em 5 estrelas

The phone app does not work for me

The phone app does not work for me. You have not received several of my messages and have not fulfilled my July prescription. Yet I am charged a fee for the month....no service or medication received. I am extremely unsatisfied with WW. Letting you know this will not make a difference. I have expressed my dissatisfaction in the past and all you say is, "We are so sorry." Period. No action to mean you are really sorry.

3 de julho de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We are truly sorry to hear about your frustrating experience with our app and the issues with your prescription and messages. We understand your dissatisfaction, especially given the charges incurred without receiving service or medication. Your feedback is important, and we regret that our previous apologies have not led to a resolution.

Classificada 1 em 5 estrelas

I have reached out on four separate…

I have reached out on four separate occasions to request cancellation of my membership due to financial hardship, and each of my requests has been denied.

During my most recent interaction, Nathan, a Customer Care Associate, advised that while I am not required to use the membership, the matter would no longer be discussed. Given that I have made multiple good-faith attempts to resolve this directly and have clearly communicated the financial circumstances prompting my request, I was disappointed by both the response and the lack of willingness to further consider my situation.

I am respectfully requesting that my circumstances be reconsidered and that my membership be canceled without further charges.

16 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We apologize for any frustration regarding your membership. Please remember that by signing up, you agreed to a long-term commitment in exchange for a lower monthly rate. Per our terms and conditions, these plans may only be terminated at the conclusion of the agreed-upon period. Our pricing and commitment terms are disclosed during sign-up to ensure transparency. We must apply our policies consistently for all members and apologize for the inconvenience.

Classificada 5 em 5 estrelas

Quick easy set up and start

Quick easy set up and start. Fast shipping! Great app!

12 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that you had a quick and easy setup, and that you're enjoying the app! We appreciate your positive feedback and are glad the shipping was fast.

Classificada 5 em 5 estrelas

This is the best place to help you…

This is the best place to help you change your eating habits and lose weight. My care team is fantastic and I feel I have the support I need.

12 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that our program is helping you change your eating habits and lose weight! It's wonderful that you feel supported by your fantastic care team.

Classificada 5 em 5 estrelas

Weight Watchers GLP one program is an…

Weight Watchers GLP one program is an essential supplement to the injections of Zepbound, which I just started. Weight Watchers deserves a Nobel prize for its superb leadership in the area of obesity and healthcare management.You are welcome to contact me for further detailed information Dr.Steven. Manhattan.

16 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad to hear that our GLP-1 program is an essential supplement to your Zepbound injections. It's wonderful to know you find our leadership in obesity and healthcare management superb!

Classificada 1 em 5 estrelas

I was not informed that I had signed up…

I was not informed that I had signed up for a year and that if I canceled early that I would still have to pay. I have used this program off and on since 1986 when I became a lifetime member, whi9ch apparently means nothing. this is terrible customer service. I don't even think it deserves one star.

19 de agosto de 2026
Opinião espontânea
logótipo da Weight Watchers

Resposta da Weight Watchers

We apologize for any frustration regarding your membership. Please remember that by signing up, you agreed to a long-term commitment in exchange for a lower monthly rate. Per our terms and conditions, these plans may only be terminated at the conclusion of the agreed-upon period. Our pricing and commitment terms are disclosed during sign-up to ensure transparency. We must apply our policies consistently for all members and apologize for the inconvenience.

Classificada 1 em 5 estrelas

This program doesn’t make a lot of…

This program doesn’t make a lot of sense. You pay a fee for the the monthly membership which is an app. You then speak to a nurse eventually who can prescribe meds. I was not required to provide bloodwork while using the cash full price program and I was prescribed and was taking a GLP-1 for three weeks, but I found out I was eligible for a discount using insurance, but now they won’t authorize the insurance until I get blood work and that could take weeks. This is so confusing and does not make any sense. My quick pen malfunctioned so I could not take my last/final dose. They made me feel stupid and told me to review use instructions that I somehow successfully completed three other times prior. UPDATED: Really slow and incomplete responses from everyone but my prescribing provider. I completed the labs as requested. Everything came back normal. “Care team” is asking about information that I already uploaded to the App that they should be able to see like my last dose information which was prescribed by my WW clinician so why can’t they see that? I did everything I was supposed to, the nurse reviewed my results, messaged me that everything was fine, and my authorization was still not put in. It’s been weeks. This is beyond frustrating for a new mom who needs the help.

11 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We appreciate your feedback and are truly sorry to hear about the confusion and frustration you've experienced with our program and the insurance process. We understand how important clarity is, and we regret that this has not been your experience. We are reviewing your concerns to improve our services.

Classificada 3 em 5 estrelas

I thought it would be a more personal…

I thought it would be a more personal connection to the nutritionist than it is. Seems she is likely inundated with clients. Also, I had no intention of getting that extra addition to my plan but it happened so quickly I could not turn back, I tried….this is not representative of a single interaction.

19 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We appreciate your feedback and are sorry to hear that your experience with your nutritionist wasn't as personal as you'd hoped. We also regret any confusion regarding additional plan features. We are reviewing our processes to ensure a clearer and more personalized experience for all our clients.

Classificada 3 em 5 estrelas

I started Weight Watchers in 2021

I started Weight Watchers in 2021. I lost about 80 pounds initially. I really liked the green program and earning points for different items. It was fun to receive a charm in the mail when weight-loss milestones were met. It was simple, straightforward and easy to follow. Weight Watchers has changed dramatically since then. There have been many different variations, some better than others. It has changed the most with the introduction of GLP-1s. I started that program with WW about a month ago. If I had it to do over again I would have gone through my primary care physician. I feel like the WW program is a bit predatory and once you sign up they won’t let you change your mind. So I’m locked into $75.00 a month for a year though I would like to have a different choice. I feel like Weight Watchers is using their financial troubles to entrap their members. I’ll finish out my year and have a conversation with my primary care. I’ll definitely continue with the core WW program once that year is up because I still feel like WW is a great weight loss tool. I just think their GLP-1 program could use some tweaking and definitely should allow their members to change their mind if they choose to do so.

19 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We truly appreciate you sharing your detailed feedback regarding your journey with us, from your initial success with the Green program to your recent experience with our GLP-1 offering. It's wonderful to hear about your significant weight loss and how much you enjoyed the charm program and the simplicity of our core approach.

We understand your concerns about the changes to our programs, especially regarding the GLP-1 offering and the subscription commitment. Your perspective on the program's flexibility and the ability to change your mind is very important to us. We are always evaluating our offerings to ensure they meet the diverse needs of our members, and your comments will certainly be taken into consideration as we continue to refine our services. We value your continued belief in our core program as a great weight loss tool, and we hope to regain your full confidence in all aspects of our offerings.

Classificada 5 em 5 estrelas

Professional, knowledgeable and extremely helpful

Professional, knowledgeable, well organized, Helpful Resources,
My Care Team is quick to respond and seems to genuinely care for my wellbeing.

18 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that you find our team professional, knowledgeable, and well-organized! It's wonderful that your care team is quick to respond and genuinely cares for your well-being.

Classificada 5 em 5 estrelas

Wonderful!!!

App is very easy to use. Customer service is very kind and understanding. I really like my clinician as well. Two thumbs up!

12 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that you find our app easy to use and that our customer service team is kind and understanding. It's wonderful that you like your clinician as well!

Classificada 5 em 5 estrelas

The team is very helpful and follow up…

The team is very helpful and follow up on any questions I have and things that need to be done.

9 de julho de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad to hear that our team has been helpful and follows up on your questions and tasks. Thank you for sharing your positive experience!

Classificada 1 em 5 estrelas

I had Ro in 2025 and then moved over to…

I had Ro in 2025 and then moved over to Weight Watchers. This was the biggest mistake of my life. They take forever in the day to approve anything, they want you to constantly update everything, they really don’t want to give you meds and unfortunately I signed up for a year and of course can’t get out it. Can’t wait for January to come so I can be done with them. They want me to log information form last month for a 2 pound weight loss I mean come how is that relevant at this point a month later.

18 de agosto de 2026
Opinião espontânea
logótipo da Weight Watchers

Resposta da Weight Watchers

We are sorry to hear about your frustrating experience and that our program did not meet your expectations. We understand your concerns regarding the approval process, update requests, and medication access. We appreciate your feedback and will review how we can improve our services.

Classificada 5 em 5 estrelas

I appreciate the timeliness of my chat…

I appreciate the timeliness of my chat responses. Quick responses allows time for further clarification or research if needed.

18 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad to hear that you appreciate the timeliness of our chat responses. We understand that quick communication is important for clarity and any further research you might need.

Classificada 5 em 5 estrelas

Very personal

Very personal , always available to chat and helpful hints of exercise and suggestions

11 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad to hear that you find our team personal, always available to chat, and helpful with exercise suggestions. Thank you for your positive feedback!

Classificada 1 em 5 estrelas

Although I am sure that weight watchers…

Although I am sure that weight watchers is a great program, I am only 5 pounds over my comfortable weight and was looking for a quick fix to lose those 5 pounds for an upcoming event. I misunderstood and advertisement for a GLP 1 product and decided to subscribe. In less than 24 hours I tried canceling my subscription, I don't want to get my initial cost back, I just don't need to be committed for a year at $75 a month. I am disappointed that such a reputable organization is refusing to accept my cancellation less then 24 hours later. Shame on you! For this reason alone I would never consider your organization for any needs!! It was unclear to me... and that should be enough of a reasom

17 de agosto de 2026
Opinião espontânea
logótipo da Weight Watchers

Resposta da Weight Watchers

We are truly sorry to hear about your disappointment and frustration regarding your recent subscription and the cancellation process. We understand that there was a misunderstanding about the product and your needs, and we regret that your experience has been less than ideal, especially given your quick attempt to cancel. We appreciate you sharing your feedback.

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