Weight Watchers Opiniões 

4617
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This is a predatory company who does not fully disclose their contract requirements until you decide to cancel within the 30 day trial period. Then they tell you that you didnt sign up for a trial, j... Ver mais

Classificada 5 em 5 estrelas

This program focuses on the many facets of weight loss and provides the tools needed to meet my goals . The tracking of many aspects, like water, protein,sleep and food intake makes it a balanced pro... Ver mais

Classificada 4 em 5 estrelas

I really like the point system. It uses game psychology, discouraging eating high point foods by subtracting points, while it encourages exercise by adding points. The other bonus of the zero point... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am loving the virtual weekly workshops. I moved to a rural area & sometimes it's very hard (weather & gas prices) to drive the distances to the in person meetings. Love the convenience & it's helpin... Ver mais

Informações sobre a empresa

  1. Beleza e bem-estar

Sobre Weight Watchers

Escrito pela empresa

Powered by science. Proven by people.

Escrito pela empresa

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(4617)

4446 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Very Comprehensive

Easy to use and covers all aspects of Weight Watchers. Occasionally the app freezes, which is why it's not 5 stars.

21 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're glad to hear you find our app easy to use and comprehensive for your Weight Watchers journey. We apologize for the freezing issues you've experienced and are working to improve stability.

Classificada 5 em 5 estrelas

Group meetings are very helpful and…

Group meetings are very helpful and provide excellent information based on science. I’ve also signed up for medication. That is working well but I feel it would be better to have a phone call prior to starting the medication.

21 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad our group meetings and medication are helping you. We appreciate your feedback regarding a pre-medication phone call; we are always looking for ways to improve our patient experience.

Classificada 1 em 5 estrelas

Weight Watchers is a scam

Weight Watchers is a scam. They got me to join by promising they coukd give me GLP-1s. After i joined they said it wasn't available in my area which they knew before I joined. Then refused to let me cancel my membership. They continue tocharge me every month even though I have canceled my membership. Do mot sign up with them or give them your card info. They use Bait and Switch. They promise anything to get you to join and after they have your card info they inform you that they cant do any of the stuff they said they could.

21 de agosto de 2026
Opinião espontânea
logótipo da Weight Watchers

Resposta da Weight Watchers

We apologize for any frustration regarding your membership. Please remember that by signing up, you agreed to a long-term commitment in exchange for a lower monthly rate. Per our terms and conditions, these plans may only be terminated at the conclusion of the agreed-upon period. Our pricing and commitment terms are disclosed during sign-up to ensure transparency. We must apply our policies consistently for all members and apologize for the inconvenience.

Classificada 5 em 5 estrelas

App makes it easier

App makes it easier to be aware of amount of protein and fiber needed to stay healthy on GLP 1

21 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad to hear that our app helps you easily monitor your protein and fiber intake, which is so important for staying healthy on GLP-1!

Classificada 5 em 5 estrelas

So far great communication and easy to…

So far great communication and easy to use app

14 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad to hear that you're having a great experience with our app and that you find our communication helpful. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Easy to follow and effective diet plan

Easy to follow and effective diet plan. Great selection of foods with easy to follow recipes. Good care team support.

21 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that you find our diet plan easy to follow and effective! It's wonderful that you enjoy the food selection and recipes, and that our care team provides good support.

Classificada 5 em 5 estrelas

Für mich ist Weight Watchers die beste…

Für mich ist Weight Watchers die beste Lösung um abzunehmen und ein gesundes Leben zu führen.

Das Angebot ist derart vielfältig, da ist für jederman/jede Frau etwas dabei.

Ich wurde nie allein gelassen und Individualität wird absolut groß geschrieben. Keine starren Regeln, jede/r so wie sie/er kann und in kleinen Schritten werden neue Gewohnheiten zu Routinen.

Einfach Topp

5 de abril de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke mitzuteilen! Es freut uns zu hören, dass Ihnen unsere Dienstleistungen so gut gefallen! Wir wünschen Ihnen weiterhin alles Gute!

Classificada 5 em 5 estrelas

Very helpful!

Very helpful!

20 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

Thank you for taking a moment to share your feedback!

Classificada 1 em 5 estrelas

**Extremely disappointing experience…

**Extremely disappointing experience with WeightWatchers Med+.**

I joined WeightWatchers looking for help with weight loss and access to medical treatment. Instead, I ended up in a recurring $99/month Med+ commitment that I did not fully understand, barely used, and have now had an exhausting time trying to cancel.

What bothers me most is not simply that there was a contract. It is how WeightWatchers appears to rely on complicated commitment terms and automatic renewals while making it incredibly difficult for a consumer to get a fair resolution once there is a problem.

I signed up for an initial 3-month commitment. WeightWatchers has since told me that because I did not cancel before that period ended, the plan automatically renewed for additional months. I have asked them to provide the actual enrollment screen showing that my specific plan would renew into another multi-month commitment, as well as the advance renewal notices they say should have made me aware that another commitment was beginning.

Instead of addressing those questions, I was told by a Senior Care Coordinator that their team would **“no longer discuss”** my request to terminate the plan.

That response was astonishing.

Consumers should not have to dig through a 20-page membership agreement to figure out whether a 3-month health-related subscription will quietly become another multi-month financial obligation. And a company should not be able to end a legitimate billing dispute by simply announcing that it will no longer discuss it.

I also did not understand when I enrolled that the recurring Med+ membership charge was separate from the cost of the GLP-1 medication I was seeking. I did not actively use the care-team services month after month, yet the charges continued.

People come to programs like WeightWatchers because they are looking for help with their health, often when they are frustrated, vulnerable, and searching for solutions. Companies operating in that space should be held to an especially high standard of transparency. Consumers are tired of feeling like their need for help has become an opportunity for companies to lock them into recurring fees and then hide behind fine print when they object.

I am not asking WeightWatchers to erase a legitimate charge simply because I changed my mind. I am asking them to demonstrate that the recurring financial commitment was clearly disclosed, properly renewed, and appropriately communicated to me.

So far, they have chosen to tell me they will no longer discuss it.

I will not let this go.

I will continue documenting my experience, requesting the records related to my enrollment and renewals, and pursuing the appropriate consumer-protection and dispute channels until this is meaningfully addressed.

If you are considering WeightWatchers Med+ or WW Clinic, **read every word of the commitment and automatic-renewal terms, take screenshots of the offer you are shown at signup, save every email, and make sure you understand exactly what the monthly fee does and does not include.**

I wish I had.

20 de agosto de 2026
Opinião espontânea
logótipo da Weight Watchers

Resposta da Weight Watchers

We are genuinely concerned to learn about your experience and the difficulties you've encountered with your Med+ membership and its renewal. We understand your frustration regarding the commitment terms, automatic renewals, and the challenges you faced in seeking clarification and resolution.

We recognize the importance of clear communication and transparency, especially when individuals are seeking support for their health. Your feedback highlights areas where we clearly need to improve our processes and how we present information about our programs, including the distinction between membership fees and medication costs.

We are taking your comments very seriously and are reviewing our enrollment procedures, renewal notifications, and customer service interactions to ensure all information is presented clearly and that our members feel heard and supported. We appreciate you bringing these significant concerns to our attention, as they are crucial for us to learn and grow.

Classificada 5 em 5 estrelas

Love the program

The program has been super easy and I appreciate the support that is available

26 de julho de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so glad to hear that you found the program easy and that you appreciate the support we provide. Thank you for your kind words!

Classificada 4 em 5 estrelas

I preferred the old WW dashboard on the…

I preferred the old WW dashboard on the app. Now I find it difficult to find everything n looking for I.e. record weight and find weight history, search food, etcLove the camera feature to break down food choices.

13 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We appreciate your feedback regarding the app's dashboard. We understand that the changes have made it more challenging to locate features like weight tracking and food search. We're glad you find the camera feature helpful, and we'll share your comments with our team to improve the user experience.

Classificada 3 em 5 estrelas

No human real-time back and forth conversations available

Not being able to have a real-time conversation with a member of my Med+ team is frustrating and inefficient. When questions are stretched over a day or two, I spend far more time thinking about the issue and waiting for answers than necessary. Even scheduled live text/chat support would be a major improvement.
The app has also been surprisingly difficult to learn, despite being very tech savvy. There are useful tools, videos, and seminars, but finding the right information is often a barrier itself. A live support option that could quickly answer questions and provide direct links to relevant resources would be far more effective than navigating everything independently or communicating with a chatbot that requires extensive reading and patience. Even the app-training seminar I attended was difficult to follow because the presenter talked through the features without actually showing the app screen.

20 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We appreciate you sharing your detailed feedback regarding your experience with our Med+ team communication and the app's usability. We understand your frustration with delayed responses and the time spent waiting for answers. Your suggestion for scheduled live text/chat support is valuable, and we are actively exploring ways to enhance real-time communication options to improve efficiency.

We also recognize the challenges you faced in learning the app, despite your tech-savviness, and the difficulty in finding specific information. We agree that a live support option providing quick answers and direct links to resources would be more effective, and we are reviewing our training materials and support channels, including the presentation style of our seminars, to ensure they are clear and easy to follow. Your insights are crucial as we work to make our platform more intuitive and user-friendly.

Classificada 2 em 5 estrelas

Do NOT use Weight Watchers Med+!

Do NOT use Weight Watchers Med+!! They're is no +. It's web extended process, flipping you between multiple "providers" and service reps. They're is little attention to you, as an individual, so your prescriptions can take weeks. And with a 2-day turn-around for responses it's maddening.

Use RO or any other service for GLP-1s.

20 de agosto de 2026
Opinião espontânea
logótipo da Weight Watchers

Resposta da Weight Watchers

We're truly sorry to hear about your frustrating experience with the Med+ program, particularly regarding the extended process, multiple providers, and slow prescription turnaround times. Your feedback is very important to us.

Classificada 1 em 5 estrelas

Working with med+ is very difficult

Working with med+ is very difficult. Trying to communicate was very frustrating. You have to message and then wait for response and if you have follow-up questions you then have to wait another day for response. The whole process takes so long. And don't change your mind in the process.would NOT recommend.

20 de agosto de 2026
Opinião espontânea
logótipo da Weight Watchers

Resposta da Weight Watchers

We are truly sorry to hear about the frustrating communication experience and the delays you encountered. We understand how important clear and timely responses are, and we regret that we did not meet your expectations. Your feedback is important as we continuously work to improve our services.

Classificada 5 em 5 estrelas

The updated online app is very easy to…

The updated online app is very easy to use and even provides me with encouragement along the way.

9 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that you find our updated online app easy to use and that it provides you with encouragement! We appreciate your positive feedback.

Classificada 1 em 5 estrelas

The phone app does not work for me

The phone app does not work for me. You have not received several of my messages and have not fulfilled my July prescription. Yet I am charged a fee for the month....no service or medication received. I am extremely unsatisfied with WW. Letting you know this will not make a difference. I have expressed my dissatisfaction in the past and all you say is, "We are so sorry." Period. No action to mean you are really sorry.

3 de julho de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We are truly sorry to hear about your frustrating experience with our app and the issues with your prescription and messages. We understand your dissatisfaction, especially given the charges incurred without receiving service or medication. Your feedback is important, and we regret that our previous apologies have not led to a resolution.

Classificada 1 em 5 estrelas

I have reached out on four separate…

I have reached out on four separate occasions to request cancellation of my membership due to financial hardship, and each of my requests has been denied.

During my most recent interaction, Nathan, a Customer Care Associate, advised that while I am not required to use the membership, the matter would no longer be discussed. Given that I have made multiple good-faith attempts to resolve this directly and have clearly communicated the financial circumstances prompting my request, I was disappointed by both the response and the lack of willingness to further consider my situation.

I am respectfully requesting that my circumstances be reconsidered and that my membership be canceled without further charges.

16 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We apologize for any frustration regarding your membership. Please remember that by signing up, you agreed to a long-term commitment in exchange for a lower monthly rate. Per our terms and conditions, these plans may only be terminated at the conclusion of the agreed-upon period. Our pricing and commitment terms are disclosed during sign-up to ensure transparency. We must apply our policies consistently for all members and apologize for the inconvenience.

Classificada 5 em 5 estrelas

Quick easy set up and start

Quick easy set up and start. Fast shipping! Great app!

12 de agosto de 2026
logótipo da Weight Watchers

Resposta da Weight Watchers

We're so happy to hear that you had a quick and easy setup, and that you're enjoying the app! We appreciate your positive feedback and are glad the shipping was fast.

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