WellyBox Opiniões 

מערכת מאוד נוחה לשימוש שירות מאוד אדיב ותמיד יש מענה אנושי

Livnat - was very professional ! Explained everything clearly. Thank you very much!

She was clear and patient

I am updating my review to five stars for this company only because once I posted the review of my issue with them, they immediately contacted me. In addition, they attached just about every member of their team relative to my complaints and used this issue as a moment to see what went wrong and how they could fix it and they were extremely appreciative of the screenshots and information I could send them to show them and illustrate the problem. Without hesitation, they understood by concerns and my perspective on things and while I understand their responses on things, I don’t think we exactly had a meeting of the minds, but they were very much willing to fully refund me, and did so promptly. I don’t think they’re a bad company and I think they work really hard and they do try very hard. I think most of my reluctance just comes in general to push back dealing with AI as a new business owner and the extensive amount of time and money it cost me and this was just one of those things out of so many. This wasn’t something unique to Wellybox It’s literally just about every business. I deal with these days. There’s a problem with every single thing. Including trust pilot here who shows our company is having 3.8 stars when we’ve been in business for two months and we have two 5 star ratings. I just can’t anymore with AI today. Five stars is five stars. So my frustration isn’t just with Wellybox It’s with literally just about every vendor I have. At least Wellybox sent me a team of humans to resolve this issue and didn’t send me to some chat bot to tell me like a broken record over and over “does not compute” can’t help me or keep giving me the same an irrelevant responses. When I see a company that works as hard as this one does, and they are truly striving to put out a good product that I’m not sure I’m even comfortable with anymore from anybody.. I can tell they care and I can tell that they are doing their best to put out the best product they can in this new AI tainted world.

תודה. הדרכה מצויינת.

מענה מהיר, מקצועי ואדיב של ליבנת

Great service

customer support helped me immediately and was super helpful

מענה מהיר ומדויק לצרכים שלי . תודה רבה

עזרו לי לחבר לקוח למערכת

קיבלתי שירות וליווי אישי יוצא מן הכלל , לא שכיח ומאד יעיל
מרינת מווליבוקס. אחלה מערכת !!

Used them for a year. I Had a problem , with subscription it was sorted out speedily, and and got the desired results. Great company

מעולה, זמינה , ומחפשת פתרונות ומשקפת את המצב בצורה מצוינת.

⭐ 1/5 Stars – Extremely Disappointed with Service & Support

I signed up for Wellybox hoping it would work for my business, but from early on there were major issues, particularly around VAT categories. There was little response or clear communication about this feature. Despite paying for an annual subscription, the system simply wasn’t fit for purpose for my needs.

I even held an online meeting with a one of their representative’s where I explained exactly what wasn’t working. I was told the issues were “in the process of being fixed” – that was over nine months ago and nothing has changed.

I haven’t used the application at all since then, and I’ve tried repeatedly to cancel my subscription. Yet they keep attempting to take payments from my bank account, sending constant reminders demanding payment or asking me to update my details. None of my emails about cancelling or resolving the problems have received any reply.

The platform itself has potential and might suit some businesses, but for me it was a complete waste of money. Most frustrating of all is the customer service, helpful at the start, but once they had my payment it effectively vanished entirely. I don’t recommend this company at all. No proper customer support or response to emails.

מעולה נותני שירות ברמה גבוה
אכפת מהלקוח

Excellent customer service, thank you LIAD! Easy-to-use AND it saves me $$$. Highly recommended.

אחלה שירות, אחלה תוכנה
חוסכת לי המון זמן