Spoke to Miroslav regarding a membership issue, he managed to work his magic and get the problem fixed straight away without any issues. The app is amazing, works really well! Highly recommend this.
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Leia as opiniões dos outros
ליבנת המקסימה מווליבוקס התקשרה לרואה חשבון והסבירה לו את הדברים. זה עזר מולו ופישט את העניין. הייתי רוצה שתהיה יותר תקשורת כזו, מעדיפה שיחות טלפון על פני וואטסאפ. שמחה שאפשר לבקש שיחה מהם. מה שכן, אין... Ver mais
A empresa respondeu
I've been with them since 2023. They save me huge amounts of time and money-saving accuracy. Everything works perfectly. I can't imagine running my business without them - it's a total game-changer.... Ver mais
A empresa respondeu
I made a mistake by paying for an annual sub at over 5,000 IS while I thought the monthly payment is actually the annual one. Liad who took care of my request acted very proffesionally both sides o... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Wellybox automatically scans your emails for invoices and receipts and captures each one, so no expense is overlooked when tax time comes around. Got a paper receipt? We got you covered. Just take a photo & click send, we'll take it from there. Relevant information is instantly recorded wherever you want it to go, saving you hours of tedious data entry.
Informações de contacto
Ehad Haam 21, 6515103, Tel Aviv, Israel
- (765) 544-3322
- info@wellybox.com
- wellybox.com
4,6
Excelente
286 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
פעם ראשונה שאני מקבלת שרות מהיר
פעם ראשונה שאני מקבלת שרות מהיר, טוב, והעיקר יעל ומוצלח. ללא צורך בשיחה טלפונית עם נציג.
7 de maio de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your feedback. We’re glad to hear you had a fast, efficient, and successful experience with our support team.
Costomer service was very good.
Costomer service was very good.
Livnat.
4 de maio de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your kind words. We’re glad to hear you had a good experience with our customer service team.
הבחורה היתה סבלנית ולא עזבה עד שהבנתי
4 de maio de 2026
Opinião espontânea
Resposta da WellyBox
Thanks so much for your kind words! We're really glad our team could support you and make sure everything was clear.
שרות -מצוין
4 de maio de 2026
Opinião espontânea
Resposta da WellyBox
Thank you! We’re glad you enjoyed the service
מקצועי
מקצועי, ענייני, ושירותי מאוד, קיבלתי מענה אישי מדוייק וסבלני, ששיפר את השירות שאני מקבל וחסך לי עלויות.
30 de abril de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your thoughtful feedback. We’re glad to hear that you received professional, precise, and patient support, and that it helped improve your experience while saving you costs. We’re always here if you need anything further.
Resposta da WellyBox
Thank you for your kind words! We're really glad to hear you had a great experience with WellyBox.
Quick response and very accurate
Quick response and very accurate
28 de abril de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your kind feedback!
We’re happy to hear you received quick and accurate support
Fast response time
Fast response time, clear communication and resolved my request easily
28 de abril de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your kind words!
We’re happy to hear you had a smooth experience with fast support and clear communication.
total waste of time over priced and no…
total waste of time over priced and no one to help with the issues easier doing things manually! less frustration!
28 de abril de 2026
Opinião espontânea
Resposta da WellyBox
We’re sorry to hear about your experience and appreciate your feedback.
Our team would like to better understand the issues you faced and see how we can help. We’ll do our best to reach out to you shortly and assist further.
I could solve my problem
26 de abril de 2026
Opinião espontânea
Resposta da WellyBox
We’re glad to hear you were able to resolve the issue.
If you ever need any assistance in the future, our team will be happy to help
ליבנת היתה סובלנית ומאוד מקצועית תודה…
ליבנת היתה סובלנית ומאוד מקצועית תודה רבה
21 de abril de 2026
Opinião espontânea
Resposta da WellyBox
Thank you so much for your kind words!
We’re happy to hear Livnat provided you with patient and professional support. We’ll make sure to share your feedback with her
Resposta da WellyBox
Thank you for your kind feedback!
We’re happy to hear the responses were helpful
ליבנת הדריכה
ליבנת הדריכה, ייעצה ועזרה לי דואגת לוודא שהסתדרתי. אדיבה ושירותית מעדיפה להתנהל רק מולה
19 de abril de 2026
Opinião espontânea
Resposta da WellyBox
Thank you so much for your kind words!
We’re very happy to hear that Livnat guided, advised, and supported you throughout the process while making sure everything was resolved smoothly. We truly appreciate your feedback and will gladly share it with her
a life saver and got the help when I…
a life saver and got the help when I needed it from Miroslav who was happy to help - SO grateful, thanks for the WellyBox guys
15 de abril de 2026
Opinião espontânea
Resposta da WellyBox
Thank you so much for the amazing feedback!
We’re thrilled to hear Miroslav was there to help when you needed it most. Your kind words truly mean a lot to our team - we’re grateful to have you with us
כיף של שירות
כיף של שירות
מאוד נוח לעבוד
אחלה ממש אחלה
ממליצה בחום!!!!
שלי פרץ,
15 de abril de 2026
Opinião espontânea
Resposta da WellyBox
Thank you so much, Shelly!
We’re so happy to hear you’re enjoying the service and finding WellyBox easy and convenient to use. Your recommendation truly means a lot to us
Great and responsive contact team!
The software wasn't for me. Worth a try however...
Probably for a larger business.
The contact tream were responsive and understanding, they canceled my account and refunded my pay in.
They will improve I am certain, I might be back in a few months!
9 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for giving WellyBox a try and for sharing your honest feedback.
We truly appreciate your kind words about our support team and are glad we could assist you quickly and smoothly. We’re constantly improving the platform, and we’d be happy to welcome you back anytime in the future
Resposta da WellyBox
Thank you for your kind feedback!
We’re happy to hear you found our team attentive and available to help
צוות נעים ואדיב
25 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your kind words.
We truly appreciate your feedback and are glad to hear you had a positive experience with our team.
הנציגה היתה מאוג מקצועית ונתנה מענה…
הנציגה היתה מאוג מקצועית ונתנה מענה לרובם המוחלט של השאלות שלי
24 de março de 2026
Opinião espontânea
Resposta da WellyBox
Thank you for your feedback. We’re glad to hear that our representative was professional and was able to address most of your questions.
Low rating to catch attention please…
Updated 03/29/2026 was low now high
Below attached is my original comments.
by effort of my own I was able to get into contact with someone. They took feedback very seriously and were very helpful in executing my request.
as my previous comment stated this is a brilliant service and offering with volumes of potential. They seem to have taken my feedback regarding design and navigation for a user seriously so we will see if they amend design and user life cycle experience.
I will use them again no doubt or continuously when seeing these changes appear. But hats off to the team spinning wheels trying to appease everyone and prioritize hot fixes or features. ( if you in the tech industry you know what this feels like )
To clarify no you do not have a cancellation option you have a "Close Account and Delete Data" this does not notify the user that the Subscription is canceled this is rather open ended and does not provide any verbiage that this then also means the sub is canceled.
Original Post 03/23/2026
Low rating to catch attention please read ***
Great service and offering. My only gripe is the dark practice of design on their web. Example. the cancel subscription button does not exist on the billing page yet their white papers and help FAQ state to just click the cancel sub.
I would warn any user to be aware of this as their chat with us buttons dont work so its work to get ahold of an actual human other than a chat bot.
I hope this catches their attention and they amend these because its a bloody brilliant service especially for tax season.
I would recommend this service but be aware of what your getting into in order to get out
22 de março de 2026
Opinião espontânea
Resposta da WellyBox
Hi Colin😊
Thank you for your honest feedback, we really appreciate you taking the time to share it.
Just to clarify, there is a cancellation option available at any time. You can find it at the bottom of the Profile page, and it fully cancels the subscription, stops future charges, and deletes your data.
We understand the confusion regarding the Billing page, and your feedback here is very valuable, we’re already looking into how to make this clearer and more accessible.
Regarding support, our chat and “Contact Us” options are active, but if you experienced any issue reaching us, we’d really like to help and understand what happened.
We’ve reached out to you privately, and we’d appreciate the chance to assist you directly. If everything is resolved, we’d be grateful if you’d consider updating your review 🙏
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