WellyBox Opiniões 

286
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Spoke to Miroslav regarding a membership issue, he managed to work his magic and get the problem fixed straight away without any issues. The app is amazing, works really well! Highly recommend this.

Classificada 5 em 5 estrelas

ליבנת המקסימה מווליבוקס התקשרה לרואה חשבון והסבירה לו את הדברים. זה עזר מולו ופישט את העניין. הייתי רוצה שתהיה יותר תקשורת כזו, מעדיפה שיחות טלפון על פני וואטסאפ. שמחה שאפשר לבקש שיחה מהם. מה שכן, אין... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been with them since 2023. They save me huge amounts of time and money-saving accuracy. Everything works perfectly. I can't imagine running my business without them - it's a total game-changer.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I made a mistake by paying for an annual sub at over 5,000 IS while I thought the monthly payment is actually the annual one. Liad who took care of my request acted very proffesionally both sides o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software
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  3. Empresa de software de contabilidade

Escrito pela empresa

Wellybox automatically scans your emails for invoices and receipts and captures each one, so no expense is overlooked when tax time comes around. Got a paper receipt? We got you covered. Just take a photo & click send, we'll take it from there. Relevant information is instantly recorded wherever you want it to go, saving you hours of tedious data entry.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

286 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(286)

179 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

SCAM!!

SCAM!!! DON'T WASTE YOUR TIME OR MONEY! My subscription began with many helpful calls and emails (initiated by Wellybox). When we encountered an email glitch, I was given 2 possible solutions (by email) and chose one. That is there last I heard from Wellybox! When I tried to contact them, email was returned as no such address, and phone number was parked in Number Box!
SCAM, SCAM, SCAM!

18 de maio de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Hi,

We're very sorry to hear about your experience. What you've described is certainly not the level of service we strive to provide, and it does not reflect the experience most of our customers have with WellyBox.
Our customer support is available through the live chat on our website and via WhatsApp. We also offer 24/7 assistance through Eva, our AI assistant, who can connect you with a human support representative whenever needed.
We've been trying to get in touch with you because we'd genuinely like to understand where things went wrong and help resolve the issues you experienced. We hope you'll give us the opportunity to make this right and provide the support you deserve.
We look forward to hearing from you.

Classificada 5 em 5 estrelas

I purchased the monthly business plan

I purchased the monthly business plan, some of the features were not available however the support team was quick to resolve these issues. The app is very useful, all of the invoices from multiple emails appears in a clear organized order, you can easily review the photos to ensure it lines up with the invoice amount.

1 de julho de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Hi,

Thank you for your feedback and for your patience while we resolved the initial issues.

We're delighted to hear that WellyBox is helping you organize your invoices and making your workflow easier. If you ever need anything, our team is always here to help.

Thanks for choosing WellyBox! 💙

Classificada 5 em 5 estrelas

Just started today, super easy

Just started today. Super easy to navigate and customise. Support very helpful with understanding plan and billing.

3 de julho de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Hi,
Thank you for your wonderful review!
We're so glad to hear you found WellyBox easy to use and that our support team could help you with your plan and billing questions.
Welcome aboard, and we're always here if you need anything! 💙

Classificada 5 em 5 estrelas

Great support

Great support, responding fast!

1 de julho de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Hi,
Thank you for your review! We're glad to hear you had a great support experience. We're always here to help! 💙

Classificada 1 em 5 estrelas

,stay away from wellybox

Horrible – stay away from WellyBox!

I don't even want to talk about the system itself from a technical standpoint. The worst part is the customer service – or rather, the complete lack of it.

From day one, there was a glitch, and the system couldn't access all my email categories to retrieve invoices. I contacted them, and they told me the technical team would handle it. For two weeks, I messaged and emailed them every single day. Calls went completely unanswered. Once every few days, they would finally reply, saying, "The team will get back to you once the issue is resolved," but they never fixed it. Funny enough, I ended up fixing that specific issue myself.

Later, another glitch occurred – the system failed to generate my expense reports. Someone from support tried to help, failed as well, and promised, "We’ll get back to you." They never did.

As for their phone support: no matter what time you call, you get an automated message about "high call volume" and the call just disconnects. This happens even if you call at 6:00 AM or midnight!

I absolutely do not recommend them. Right now, I'm fighting just to get my money back. All their positive reviews look like they were written by bots – it’s completely fake. Stay far away from them!

19 de junho de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Hi,

We're truly sorry to hear about your experience. This is certainly not the level of service we aim to provide.

We understand how frustrating unresolved technical issues can be, and we sincerely apologize if you felt your concerns were not handled as they should have been.

We'll try to get in touch with you directly so we can better understand what happened and do our best to resolve any outstanding issues.

Thank you for your feedback.

Classificada 5 em 5 estrelas

I had a problem linking WekkyBox to my…

I had a problem linking WekkyBox to my email. It was sorted in record time. There was also a follow-up message to check all was still OK. Great Service!

18 de junho de 2026
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logótipo da WellyBox

Resposta da WellyBox

Hi,
Thank you for your kind review! We're so glad to hear you had a great experience with Livnat. We'll make sure to pass along your kind words. 💙

Classificada 5 em 5 estrelas

שירות אדיב ומקצועי

שירות אדיב ומקצועי
תודה לליבנת

25 de junho de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Hi,
Thank you for your kind review! We're so glad to hear you had a great experience with Livnat. We'll make sure to pass along your kind words. 💙

Classificada 5 em 5 estrelas

קיבלתי הדרכה מליבנה היא הייתה מאוד…

קיבלתי הדרכה מליבנה היא הייתה מאוד נעימה מאוד סבלנית ומאוד מקצועית תודה רבה ליבנה שמחתי לקבל ממך שירות

24 de junho de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Hi,
Thank you so much for your kind words! We're thrilled to hear you had such a great experience with Livna. We'll be sure to share your feedback with her—it will mean a lot. 💙

Classificada 5 em 5 estrelas

Great awasome service

Great awasome service

27 de maio de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Thank you for your kind feedback. We're delighted to hear you had a great experience with our service and appreciate your support.

Classificada 5 em 5 estrelas

בס״ד

בס״ד
בשם השם נעשה ונצליח אמן סלה ועד

קיבלתי שירות מליעד אלופה 🙏

26 de maio de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Thank you for your feedback. We're glad to hear Liad provided great service. We truly appreciate your support.

Classificada 5 em 5 estrelas

Phenomenal service

The service I get from these guys is phenomenal. So good, that I lack the words to descibe it. Professional & yet so personal & careing. Honestly, something you don't see anymore.
Noam Aviram

24 de maio de 2026
Opinião espontânea
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Resposta da WellyBox

hank you, Noam, for your wonderful feedback. We're truly grateful for your kind words. Providing professional service while maintaining a personal and caring approach is very important to us, and we're delighted to hear that it made a difference in your experience. We appreciate your support and look forward to continuing to assist you whenever needed.

Classificada 5 em 5 estrelas

Great service!!!!

24 de maio de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Thank you for your kind words! We're glad to hear you're enjoying the service and appreciate your support.

Classificada 1 em 5 estrelas

Still No Reply From Team

I joined WellyBox in March 2025 after being assured that existing bugs and feature requests I raised would be solved within a few months. Over the following year, I repeatedly received promises that the updates were “in progress” or would be released soon

Since the beginning of May 2026, both management and customer support have stopped responding to my messages entirely.

I’m very disappointed with the way this was handled. Beyond the ongoing bugs, I felt there was no proper follow-up on my case, and the repeated promises cost me unnecessary time and energy.

At this point, I cannot recommend the service.
Hope this comment will contribute.

24 de maio de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Hi, first of all, we truly apologize for the experience you’ve had and for the frustration caused.

We completely understand your disappointment, especially after ongoing communication and expectations for updates and improvements.

Our team is currently reviewing your case in detail to better understand the source of the issues you described, and one of our representatives will personally follow up with you shortly and do their very best to assist and help move things forward.

We genuinely appreciate the feedback and the time you took to share it.

Classificada 5 em 5 estrelas

השירות של הבנות יוצא דופן

השירות של הבנות יוצא דופן
ליבנת אני רוצה להודות לך מקרב לך לא רק על התמיכה ופתרון הבעיה כי אם גם על החוויה השירותית, הסבלנות, סבר הפנים ונועם הלשון ניכרות ומורגשות דרך הטלפון בצורה האוטנטית ביותר... אני מתחיל להתרגל לזה.. וזה טוב.
תודה

13 de maio de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Thank you so much for your kind words.

We’re especially happy to hear that Livnat was able to provide you with such a positive experience. We truly appreciate your feedback and are always here to help.

Classificada 5 em 5 estrelas

The application is very easy to use and…

The application is very easy to use and does a great job of grabbing all the invoices and receipts from multiple emails. The automation tool is very good too.

8 de maio de 2026
Opinião espontânea
logótipo da WellyBox

Resposta da WellyBox

Thank you for your wonderful feedback! We're delighted to hear that WellyBox is easy to use and that the automation features are helping you collect invoices and receipts from multiple email accounts efficiently. We truly appreciate your support!

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