wesleyfinancialgroup.com Opiniões 1505

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My husband and I have nothing but positive thoughts about Wesley Financial. They helped us get out of our timeshare due to us being mislead and misinformed. I highly recommend this great company! Be B... Ver mais

Classificada 5 em 5 estrelas

Our contact at Wesley Financial was Jay Coupe. He helped us along the path to allow us to cancel our contract with HGVC. He made things easy by providing us with correspondence to HGVC that was prof... Ver mais

Classificada 5 em 5 estrelas

Westley helped us and in a timely manner. They continued to contact us to be sure our timeshare was canceled. So thankful for this company. Mahalo Westley!

Classificada 5 em 5 estrelas

I have had the best experience with Wesley Financial!!!! Josh was fantastic with keeping me up to date with everything going on and making sure I was in the loop with everything!!! Because of him I am... Ver mais


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4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 3 em 5 estrelas

Check with your timeshare first

We are greatful for Wesley financial group showing where to login with Hyatt timeshare. It was under owners lounge and was easy to find after they told us where to look. We paid Hyatt exit $400 to start the exit process.
Soon after everything went smooth. My disappointment with Wesley was how little they did helping us to get out.
Also the price Wesley quoted us was so much for how little they helped. I did say I was a veteran, so they gave me alttle discount.
I did talk to Dan and told him I feel, since Wesley is in the timeshare exit business they should know which timeshares are easy to exit or hard to exit and price your services accordingly. $6295.00 was hard to swallow. But Wesley people made it sound like it could take a year or more to exit and close.
But as it turns out we were out in about 4 months.
It will take us 5 years of not paying maintiance fees to recoup Wesleys cost.

12 de fevereiro de 2026
Opinião espontânea
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Resposta da wesleyfinancialgroup.com

Thank you for taking the time to share your experience with us, Stephen. We’re glad we were able to assist you with your timeshare resolution. While our experience can make the process seem simple, it reflects years of work and dedication behind the scenes. Every timeshare situation is unique, and the time and cost required for cancellation can vary depending on ownership details and resort requirements. We truly appreciate your feedback and thank you for choosing Wesley Financial Group.

Classificada 4 em 5 estrelas

Timeshare Termination

We were given the opportunity to ask questions if needed. The process was somewhat lengthy, around 18 months but we were kept informed with updates every month once the paperwork was sent to the Timeshare. They scheduled time month for an update call and it was always received as planned. I would not ever want to go through that experience again but Wesley Financial was a great choice to terminate our contract.

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I certainly recommend the team at Wesley Financial

I certainly recommend the team at Wesley Financial. Things got off to a slow start with our initial representative, but once I made a follow-up call we were given a new person and progress took off. If you are honest with what you need from them, they will deliver. Our timeshare was gone in a little less than a year and we couldn't be happier! They were professional, stayed in consistent contact and always responded when we initiated communication.

18 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DON'T BE FOOLED AGAIN

First off, they dance around the cost. Like it's some magical number that must be carefully calculated. It was $6,700. for us.
We live close by their headquarters, so we visited in person. It's an impressive space, but mostly devoid of very many employees. The entire visit was staged to give a certain glamorous vibe. We should have walked away, but once they have you in there you must be escorted out. If this sounds familiar, it's the same tactic used by the timeshare bandits themselves.
The check cleared the bank before the sun went down, but that's where all progress came to a grinding halt. Communication was atrocious. Non responsive is putting it as kindly as possible.
After three months of being talked down to and belittled, we we granted release from our contract with Wesley and given a refund.
This whole process was a mirror image of the way the timeshare industry separates people from their money. They never lifted a finger to help us. They never contacted the timeshare company. Not once were we offered any assurance that things would be taken care of. They will gaslight you with fancy brochures touting their achievements and the legacy of the great Chuck McDowell. Don't be sucked in by this. Contact the timeshare company directly. Wesley Financial is a total fraud. I suspect their employees spend most of their time writing the positive reviews you may have read. It a giant propaganda machine, designed to take large sums of money from people proven to be vulnerable to financial mistakes.
Now, I've been alerted that they demand more information about me, or this review will be dismissed as " Un-Genuine". What won't the dishonest amongst us do to protect their devious intentions. I hope anyone considering Wesley Financial Group will take all of this to heart. They know full well who I am and what it is they do to families like ourselves. Thank you for your time.

11 de novembro de 2025
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Resposta da wesleyfinancialgroup.com

Thank you for taking the time to share your experience. We take feedback like this very seriously and are sorry to hear about your frustration. After receiving additional information, we were able to locate your account and review the details of your experience. What you’ve described does not reflect the level of professionalism, communication, and service we strive to provide to every client. We are committed to maintaining a respectful and collaborative process for both our clients and our team members. Our team consistently upheld a professional and supportive approach; however, that same level of respect was not maintained toward our staff, which ultimately impacted the working relationship. We appreciate your feedback.

Classificada 5 em 5 estrelas

Relief Made Fast

My wife and I contacted the Wesley Financial Group a few months ago for help getting out of a time share. We were very surprised at the friendly and very helpful attitude of all the representatives that we had contact with. The whole experience was easy and we were kept informed of the progress very timely. We both would were surprised at how fast it was handled.

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Relief!

It was great, it was worth every penny to me to get out of that nightmare!The staff was excellent also I couldn't have had better help.

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wesley finance group was very…

Wesley finance group was very professional and did what they said they would. I was reluctant to try and escape from my timeshare and voiced it to them once I made the initial payment.Everything they said they would do is what they did. They followed up they called they answered my calls and emailed me right away. They were very respectable and professional. As of today I am timeshare free. I applaud Wesley Finance and would recommend them to others.

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience all the way around!!

Great experience all the way around!!
Everyone was polite and very professional. Told us what they could do,Kept in contact along the way and now, about 4 months later we are timeshare free. And very happy!!!
These people are fantastic, I would definitely recommend them.

7 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The Wesley Financial Group is outstanding to help you get out of your timeshare.

Dillon Rhodes has been exceptionally helpful through the whole process. He was always available to handle some of the more delicate times and continuously gave us hope. Although the process took some time, we were completely confident with Dillon's help that it would finally end. We highly recommend the Wesley Financial Group if you have a timeshare to get out of.

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Buyers...or maybe sellers, beware

Spoke with Agent April Rogers on a scheduled call. Asked some questions based on the electronic packet that was emailed to me. April would not answer any questions but asked any questions from me. At a certain point I almost felt like they were phishing for information because they were evasive at every turn. After "qualifying", they still would not explain the process or tell me any ball park idea of how they charge their fees or what the fees even look like. When I was getting ready to ask for someone who might be able to answer, they hung up on me. I called them back 3 times and after 1 to 2 rings it went straight to voicemail, which tells me they were hanging up the call and sending me directly to voicemail. Any business that hides their plans or fees, hangs up on potential customers, and then avoids the calls when you attempt to call them back is not as reputable as their ads would suggest. I'm not sure how many of their testimonials were bought, or how many paid actors they hired for the videos, but as someone who dealt with a real life encounter, the experience in real life is much different than what they portray online. If they treat people this way before they even get your money, I would be very skeptical to see how they treat you after they've got your money. Anyone that is willing to hang up during a business call and not answer the phone on the call back is not trustworthy.

9 de março de 2026
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Resposta da wesleyfinancialgroup.com

We appreciate you taking the time to share your feedback, and we would like to clarify a few important points regarding our services. Our company does not buy, rent, or sell timeshares. Our focus is solely on helping clients cancel their ownership. After reviewing your file, we can confirm that our specialist did explain our process. The next step is to speak with a vice president, who can provide detailed information about your specific ownership, determine whether we can assist, and outline the cost if you decide to move forward. We also want to assure you that we do not purchase, rent, or otherwise manipulate reviews or testimonials. All feedback you see online is from genuine clients who have used our services. We understand your concerns and apologize that you were not satisfied with your initial consultation. Our goal is always to provide transparency and guidance. We have forwarded your concerns to upper management for review. If you are open to continuing, our vice president will be able to answer any remaining questions and clarify next steps. You can reach out to us at your convenience at 800-425-4081.

Classificada 1 em 5 estrelas

Worst company in Franklin.

This company had me send ignorant emails to my ts. They provide no legal advice except to cover their ass. Poor standards and practices. They also pray on people over 40 . My daughter was working there is why I used them. She was not trained- she said her management team was uncaring, new hires were stigmatized if errors were had . Management is unorganized they did not train anyone you just had to sink or swim and after my agent had me send 3 letters that looked like a five year old wrote them. I was done and lost $12597. Business don't take people seriously when the letters look and sound like that. They had no training videos how how they wanted things done. You just had to find someone to ask. Trainers were not helping at all. How that for more info.

12 de janeiro de 2026
Opinião espontânea
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Resposta da wesleyfinancialgroup.com

Thank you for sharing your feedback. We take all concerns seriously and are committed to providing professional guidance throughout the timeshare exit process. We regret that your experience did not meet your expectations. Our goal is to provide professional support, clear communication, and a positive environment for both our clients and team members. Please note that we are not attorneys and do not provide legal advice. We take concerns about training, management, and workplace culture seriously. Because your review mentions specific situations, we would appreciate the opportunity to look into this further. Please contact our office so we can review your concerns in more detail. We value all feedback and use it to improve our services.

Classificada 5 em 5 estrelas

Awesome

Everything went smoothly and just as advertised. They kept in contact with us through the entire process

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Im very disappointed with Wesley…

Im very disappointed with Wesley Financial. I started with them January 2025. I was told to keep paying my time share for 6 month. That was in their policy. Its been now 1 year 2 month NOTHING!!! They call every month and say they same thing. They haven't heard anything still waiting. I tell him they need to call and do their job. Do something I paid them over 6000.00. I won't tell anyone to use them. Kathy Cordell

2 de março de 2026
Opinião espontânea
logótipo da wesleyfinancialgroup.com

Resposta da wesleyfinancialgroup.com

Kathy, thank you for sharing your feedback. We understand how frustrating it can feel when a process takes longer than expected, and we appreciate the opportunity to respond. We work to move each case forward as efficiently as possible while following the required steps for timeshare cancellation. This process often requires documentation and participation from the client before we can formally submit the request and begin working with the resort. Based on our records, once we received the required documentation and officially submitted your file, the process moved forward successfully, and we obtained and returned the necessary release paperwork within approximately four months. At this time, we are simply awaiting final confirmation of cancellation from the resort’s processing team, which is the final step and is handled on their timeline. We understand waiting for final confirmation can be frustrating, but please know we continue to monitor your case and remain committed to seeing it through to completion. If you have any questions or would like an update, your specialist is always happy to assist. Thank you again for your patience as the final confirmation is processed.

Classificada 5 em 5 estrelas

We had a very positive experience…

We had a very positive experience working with Wesley Financial Group. From the beginning, their team was professional, responsive, and easy to work with. They clearly explained the process, set realistic expectations, and kept us informed at each step.

What stood out most was their customer service. Whenever we had questions, someone was available to provide thoughtful, clear answers. We never felt pressured or left in the dark. The transparency throughout the process gave us confidence that things were moving forward appropriately.

In our case, we were able to exit our timeshare in about two months. We understand that timelines can vary and this may not be typical, but we were very pleased with the efficiency and overall experience.

If you are looking for a company that communicates well, follows through, and treats you with respect, we found Wesley Financial Group to be effective and professional in helping us resolve our timeshare situation

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with Wesley was great

My experience with Wesley was great. First of all, my timeshare experience was great when I was single. I would say that the timeshare game, ironically, is best for single people who like to travel. But once a significant other and kids get involved, it's not as easy to make sure schedules align with school, work, sports and resort availability, etc. (As opposed to when I was single and able to take 3 or 4 short (3-5 days) vacays a year.) So after about a decade of very little use (twice) it was time to let the timeshare and maintenance fees go. Wesley was great in taking care of that for me. I won't mention costs because I don't think we're supposed to, but the service was a wee bit more expensive than I wanted it to be. Regardless, what I was expecting to take at least a year and a half on the low end, ended up being taken care of in about 14 months. That's start to finish, from the initial "Can you guys help me get out of my timeshare" phone call, to the letter from the timeshare management company that I received last week than stated that my account was now closed. Thank you, Ken M at Wesley. :)

27 de fevereiro de 2026
Opinião espontânea

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