West Country Windows Opiniões 

196
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We looking to have our kitchen outside door replaced as the wooden door was getting too old, so after looking at some other companies, we decided to use West Country Windows! We have had some other... Ver mais

Classificada 5 em 5 estrelas

Just want to thank Adrian and Joe for doing a fab job with our windows and especially our new conservatory roof and patio doors , great guys left it tidy and we are really pleased with the quality of... Ver mais

Classificada 5 em 5 estrelas

We had 12 windows replaced and we couldn’t be happier. There was no hard up sale compared to other firms who provided a price, and the two fitters who worked so hard over 4 days were phenomenal. It ca... Ver mais

Classificada 5 em 5 estrelas

We have used a few Somerset window companies over the years, but WCW are miles ahead in terms of quality, service and after-sales. I would recommend them every time.

Informações sobre a empresa

  1. Loja de bricolage, casa e jardim

Escrito pela empresa

West Country Windows is one of the leading Window Companies with a reputation for providing quality products and solutions to enhance the fabric of your home since 1977 , our experience, knowledge, and service are unsurpassed. We only supply and install quality Windows, Doors and Conservatories, offering highly insulated and fully weather resistant door and window frames, delivering the best in technologically advanced glazing systems. Whether you are looking for a new Conservatory or an update on your windows or doors, West County Windows have a solution that is just right for you. We just make things better.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

196 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(196)

96 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Excellent service . A couple of small points quickly and pleasantly rectified. The windows and door look great and it’s a relief not to have to think about maintaining the wooden ones any more. Thanks.

8 de setembro de 2023
Opinião espontânea
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Resposta da West Country Windows

Many thanks for your kind words. We are glad you are happy with your new windows and door

Classificada 5 em 5 estrelas

Exceptional Customer Service, Quality Products, and Outstanding Fitter

I had my reservations earlier this summer when there were some unexpected hold-ups with my order from West Country Windows. However, I must commend their exceptional customer service team for their transparency and dedication throughout the process.

Despite the initial delays, the team kept me informed at every step, providing regular updates and promptly addressing my concerns. Their commitment to ensuring customer satisfaction truly set them apart.

But what truly elevated my experience was their exceptional fitter, Daryall. His expertise, attention to detail, and professionalism were second to none. He not only installed my doors and windows flawlessly but also went the extra mile to ensure that every aspect of the installation was perfect.

Now that I have my doors and windows installed, I couldn't be happier with the results. The quality of the products is outstanding, and they have greatly enhanced the aesthetics and energy efficiency of my home.

In the end, the exceptional customer service, the high-quality doors and windows, and the outstanding work by Daryall have made me a very satisfied customer.
I highly recommend West Country Windows to anyone looking for top-notch products, excellent customer support, and an exceptional fitter like Daryall. Thank you, West Country Windows!

25 de agosto de 2023
Opinião espontânea
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Resposta da West Country Windows

I appreciate the kind words Mrs Gladstone, i will certainly pass them onto Daryall for you. Many thanks

Classificada 5 em 5 estrelas

Conservatory

I’d just like to say how pleased I am with my new conservatory which was installed by Mike and Andy. I couldn’t have wished for better workmen, they arrived on time, kind, courteous, worked thoroughly and tidily. They were a joy to have for the week.
The conservatory itself is of good quality and has added much needed space to my home. Overall I am very satisfied and would happily recommend you to anyone thinking of having a conservatory.

8 de maio de 2023
Opinião espontânea
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Resposta da West Country Windows

Many thanks for your review , I am glad you are happy with your new conservatory

Classificada 5 em 5 estrelas

First class

Just had a lovely conservatory built to the rear of the garden which has a proper roof on which is light weight . What a lovely job the whole team did we are so pleased with it and have a 25 year guarantee which will see us out !!!! Lol.
Any thank you so much it’s absolutely wonderful.

28 de junho de 2023
Opinião espontânea
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Resposta da West Country Windows

That is really good to hear and we hope you enjoyed your recommend voucher. We hope to hear from you again soon. many thanks

Classificada 5 em 5 estrelas

Very happy with my windows

I had a full house of windows from WCW recently and I am exceptionally happy. At the initial appointment I was shown examples of types of windows, grains and colours. The surveyor was friendly and efficient and the actual installation was a breeze. The fitters were polite and cleaned up after themselves at the end of each day. I have also noticed a dramatic difference in temperatures inside and safe to say my curtains don’t move in the draft anymore!
I wouldn’t hesitate to recommend your company in future. Thank you for making such a big job so easy.

8 de março de 2023
Opinião espontânea
logótipo da West Country Windows

Resposta da West Country Windows

Many thanks for your kind review. We are glad you are happy and have noticed a huge difference

Classificada 3 em 5 estrelas

Excellent install but very poor…

Excellent install but very poor customer service when requesting a service call leave messages and they don’t reply once said it was our fault for not able to request a device on line, told they will call on Friday weeks ago this hadn’t happened hope we don’t have these issues for the next 11 years, why give a guarantee if not going to honour it?

20 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Five years after West country windows…

Five years after West country windows fitted under floor heating built a conservatory and fitted an electric garage door we have had problems. Gave up asking for them to fix issues as there communication is awful. I have had experts in to fix the mess ups and every time they are shaking their heads at the bodge job they made. Please please please do not use them.

31 de maio de 2022
Opinião espontânea
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Resposta da West Country Windows

this was and oversite by customer and westcountry windows as the boiler needed to be serviced and the cover needs to be removed but the plaster work was too close and the door couldn't open. We cut away plaster board from pipe work and the top of the boiler and the cover can now be lifted so it can be serviced.
first complaint date : 03/12/2018
Compliant job completed : 14/12/2018

Classificada 3 em 5 estrelas

CONSERVATORY

Our conservatory was erected almost three years ago. There were problems but eventually got sorted. However since September 2021 we have tried and failed to get a faulty door repaired. It won't shut properly so can't be locked and so a security issue. Filled in repair form so many times, even spoke to sales but nothing. Hope you don't have problems with your work. Not interested afterwards.

20 de maio de 2022
Opinião espontânea
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Resposta da West Country Windows

This job has been completed

Classificada 1 em 5 estrelas

Terrible communications. Save yourself hassle and pain

Terrible communications with this company. Ordered my windows, front gutter and fascia and a door porch back in Feb 21. The windows finally got fitted at the beginning of Sept and I'm still waiting for them to finish the job at the end of October because the salesman didn't put the gutter and fascia on my order form... and I did ask about them everytime I rang to chase when everything would be fitted and I was assured they'd been made!
Even had the door porch sat in my conservatory for five weeks... it's not small.

16 de outubro de 2021
Opinião espontânea
logótipo da West Country Windows

Resposta da West Country Windows

Many thanks for your review, We are sorry about the time it has taken , but as we have explained before, due to the lack of supplies in England at the moment due to high demand, the country has run out of fascia stock. This is something we are actively trying to sort out for you.

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